This Full House Mission A & O: Support Services for Older - - PowerPoint PPT Presentation
This Full House Mission A & O: Support Services for Older - - PowerPoint PPT Presentation
This Full House Mission A & O: Support Services for Older Adults is a not- for-profit social service agency that offers life- enhancing programs and services to older adults 55+ living in the province of Manitoba. A & Os programs and
Mission
A & O: Support Services for Older Adults is a not- for-profit social service agency that offers life- enhancing programs and services to older adults 55+ living in the province of Manitoba. A & O’s programs and services support and enhance the physical, intellectual, emotional, social and spiritual lives of older persons and actively promote participation in all aspects of community life.
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A & O: Support Services for Older Adults strives to be a recognized community partner in the development and delivery of innovative services that empower older adults to lead healthy, vibrant lives.
Vision
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The Agency
- A not-for-profit organization that provides
programs and services to older adults 55+
- Established in 1957 in response to the need
from older adults and their caregivers
- Governed by a Board of Directors
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3 Pillars of Innovative Programs & Services:
- Safety & Security
- Social Engagement
- Counselling
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Overview
- Hoarding Disorder
- This Full House
- How to Help
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Case Study:
The Collyer Brothers
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Case Study:
The Collyer Brothers
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Case Study:
The Collyer Brothers
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Compulsive Hoarding
- The acquisition of, and failure to discard a large
number of possessions that appear to be of useless or of limited value;
- Living spaces sufficiently cluttered so as to
preclude activities for which the spaces were designed; and
- Significant distress or impairment caused by the
hoarding.
(Frost & Hartl, 1996)
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Hoarding Disorder
Diagnostic criteria for DSM-5 (Obsessive-Compulsive & Related Disorders category):
- A. Persistent difficulty discarding or parting with possessions
- B. Due to strong urges to save items and/or distress associated
with discarding
- C. Accumulation of a large number of possessions that fill up
and clutter active living areas so that their intended use is no longer possible
- D. The symptoms cause clinically significant distress or
impairment
- E. The hoarding symptoms are not due to a general medical
condition (e.g. brain injury, cerebrovascular disease).
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Collecting vs. Hoarding
Collecting:
- Organization
- Mint condition
- Kept in specific areas
- Quality of life not
compromised
- Pride
Hoarding:
- Usually disorganized
- Takes over areas of
home
- Cause of distress
- Risk to health
- Safety concerns
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What Items Do People Hoard?
- Clothes
- Books/newspapers/paper materials
- Food
- Craft items
- Containers
- Trash
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Who is Affected by Hoarding Disorder?
- Often begins in adolescence, severity increases with
age
- Average age for seeking help: 50
- Often single individuals
- Range of education and income levels
- Women seek treatment more than men
- Might occur alongside other conditions (i.e.
depression, anxiety)
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Possible Causes for Hoarding Disorder
- Family History of Hoarding
– Genetics, environment
- Beliefs about Possessions
– Sentimental value, utility, beauty
- Cognitive Deficits
– Differences in brain function and thought processes
- Avoidance
(C. Ayers, 2012)
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Reasons to Save
- Object has emotional significance
- Losing important information
- Wasting useful objects
- Object is beautiful or unique
- It “doesn’t feel right” to get rid of it
(C. Ayers, 2012)
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Possible Effects of Hoarding
- Physical Health & Safety
– Falls, tripping over clutter – Unable to use bed, eat at table, navigate stairs – Food poisoning – Infestations – Services may not be available (i.e. plumbing, electrical, Home Care)
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Possible Effects of Hoarding
- Emotional/Social
– Shame, embarrassment – Anxiety – Depression – Feel overwhelmed – Family/marital discord – Reluctant to have visitors – Stress from family, landlords, etc.
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Possible Effects of Hoarding
- Financial
– Cost of accumulating belongings – Moving due to eviction – Complying with City orders – Fines – Damage to home/property – Losing bills/important documents
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This Full House
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‘This Full House’
- Voluntary program for older adults (55+) that
addresses hoarding and squalor
- Client participation is essential
- Uses cognitive rehabilitation and exposure
therapy with the goal of harm-reduction
- Involves counseling, sorting/cleaning services,
follow-up, and referral
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Squalor
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- The state of living in unsanitary conditions which
may include human or animal feces, rotting food, and infestations of rodents/insects
- May or not involve hoarding behaviors
- Like hoarding, squalor can pose a myriad of health
and safety concerns
- This Full House can assist with cleaning services
and connecting individuals to appropriate resources
Squalor
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Demographics (2012 – 2013)
Gender: Age:
- Female: 74.6%
55 - 64: 40.5%
- Male: 24.2%
65 - 74: 30.4%
- Couple: 1.2%
75 - 84: 19.6% 85+: 9.5%
- Varied levels of education, income
- Diverse ethnic and religious backgrounds
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Getting Help
Referrals come from a variety of sources:
- Self-referrals
- Family/Other Supports
- Community/Government Agencies
- Housing
Contact A & O and request to speak with intake *In order for referral to be made, consent must be given
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What Does ‘This Full House’ Do?
Assessment:
- Background information
- Are appliances working?
- Where do you sit/sleep/eat?
- Where do you keep important documents?
- Is it hard to use your home because of clutter?
- What are your goals for your home?
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Social Work Support:
- Coping with difficult life situations
- Identifying who can help
- Working towards goals
- Focus on developing skills
– Memory and Planning – Attention – Problem Solving
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Social Work Support:
- Work with individuals to make decisions about
their belongings
- Categorize items: discard, keep, donate
- Commitment to homework/lifestyle change
– 15 minutes per day, 1 hour per day, etc.
- Over time, decisions get easier and distress
decreases
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Harm Reduction Approach:
- Create safer living conditions by working on one
goal at a time (i.e. pathway to front door)
- Reduce collecting – i.e. 1 item/week
- Address dangers (fire, falls, infestations)
- Focus on key areas
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Team Approach:
- Work with Fire Department, Public Health, health
and mental health professionals
- Liaise with landlords, Residential Tenancies Branch
- Agency volunteers/paid professional services
- Follow-up services
- Referrals to appropriate resources
– Home care, transportation, meals, financial assistance
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This Full House: Outcomes
- Prevent homelessness
- Access to resources/supports i.e. home care,
mental health services, social supports
- Improve quality of life
- Facilitate lasting change
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Program Statistics (2012 – 2013)
- 181 new referrals in the past year
- Over 1160 service hours
- Social workers have worked with over 1000
clients carried over from previous years
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Challenges
- Lack of trust
- Past attempts
- Physical barriers
- Mental health concerns
- Dementia
- Lack of motivation
- Time/Deadlines
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How to Help: Strategies
- Establish trust and respect
- Share concerns about safety
- Curiosity over criticism – ask questions
- Respect each individual’s process
- Allow the individual to take control
- Provide resources
- Respect decision(s)
- Encourage any progress
- Be patient
- Family – take a step back
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- Avoid:
– Judgmental language – Touching/removing items – Forced clean ups – Arguing – Overwhelming demands/unrealistic goals – Manipulation
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Helpful Questions:
- How many of these do I have?
- Does this item have a ‘home’?
- Does this item work/fit/fulfill a purpose?
- Can I afford this?
- Will I use this within the next week/month/year?
- Can I keep this item safely?
- Will this item help me reach my goal?
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Ideas & Approaches
- Be patient, progress takes time
- Work on one area at a time
- Categorize items
- Preparation is key (supplies, filing system,
storage)
- Shred documents with personal information
- Help is available!
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A & O Services
Safety & Security
- Elder Abuse
Prevention Services
- Safe Suite Program
- Older Victim
Services
- SafetyAid
- This Full House
Social Engagement
- Senior Centre
Without Walls
- Connect Program
- Entry Program for
Older Adult Immigrants
- Centres/Meals
Programs
Counselling
- Information &
Referral
- Intake
- Counselling
- Housing
- Legal Clinics
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Funders
United Way of Winnipeg
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Thank you!
Contact info: A & O: Support Services for Older Adults 200-280 Smith St. Winnipeg, MB R3C 1K2 Phone: 204-956-6440 Toll-free: 1-888-333-3121 Fax: 204-946-5667 e-mail: info@ageopportunity.mb.ca
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