The What The So What The Now What 2 1 8/21/2019 The What The So - PDF document

8/21/2019 Ignite Your Employee-First Strategy to Retain Top Talent August 2019 The What The So What The Now What 2 1

8/21/2019 The What The So What The Now What 3 Why You Should Care About Employee- First Strategy and Retaining Top Talent 1 2 3 Low Aging Evolving Unemployment Population WorkLife Expectations 4 2

8/21/2019 U.S. Unemployment Rate U.S. Unemployment Rate 1 Low unemployment 5 Bureau of Labor Statistics 2 U.S. Aging Population Aging population 6 Social Security Administration. 2019 Annual Report of the Board of Trustees. U.S. Census Bureau 2018. 3

8/21/2019 2 U.S. Aging Population U.S. Aging Population U.S. Aging Population Aging population Florida in 2018 Florida in 2018 7 Social Security Administration. 2019 Annual Report of the Board of Trustees. U.S. Census Bureau 2018. 2 Minnesota Percentage of Adults Aged 65+ Aging population 2020 8 @2018 Minnesota State Demographic Center 4

8/21/2019 2 Percentage of Adults Aged 65+ Aging population 2020 2025 2030 @2018 Minnesota State Demographic Center 2 Minnesota MORE 65+ THAN SCHOOL-AGE BY 2020 Aging Age 65+ Ages 5-17 population 1,800,000 1,600,000 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 1950 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060 10 @2018 Minnesota State Demographic Center 5

8/21/2019 3 Evolving WorkLife expectations 11 3 Evolving our new reality today: WorkLife expectations Rather than PEOPLE competing for jobs, companies are competing for PEOPLE 6

8/21/2019 3 75% more than 50% Evolving WorkLife By 2025, More than 50% of all expectations Millennials will employees are actively make up 75% of looking for a new job at the U.S. all times workforce more than 80% 70% More than 80% 70% won’t work at a would leave their company if it means current role for the enduring a bad culture right offer Forbes cited in LinkedIn article, 2018 Workplace Learning Report Hays US What People Want Survey, 2017 Gallup State of the American Workplace, 2017 LinkedIn Workplace Culture Trends 2018 13 3 Evolving WorkLife Creativity is expectations needed especially when hiring and retaining Employees 7

8/21/2019 The What The So What The Now What 15 It’s expensive to replace your existing talent 16 8

8/21/2019 more than 4x 2x Organizations that invest It costs more than 2x a person’s in employee experience annual salary to are 4x more profitable replace them Center for American Progress: There Are Significant Business Costs to Replacing Employees 17 Jacob Morgan, Author of The Employee Experience Advantage The What The So What The Now What 18 9

8/21/2019 Organizations must have a deeper understanding of PEOPLE and bring the ‘voice’ of their employees to the FOREFRONT through an EMPLOYEE-FIRST Strategy 19 Ignite Your Employee-First Strategy to Retain Top Talent 20 10

8/21/2019 How Do You Become Employee-First? 1 2 3 Knowledge Trust Value Seeking Building Creating 21 Knowledge Seeking 11

8/21/2019 The Typical Process Looks Like This: 23 How The Process Can Look: @2019 LINX WorkForce Innovations 24 12

8/21/2019 The IKEA Effect 25 Employee Experience Journey Map @2019 LINX WorkForce Innovations 26 13

8/21/2019 Trust Building Your Most Important Stakeholders: Your Employees 28 14

8/21/2019 Employees First, Customers Follow Organizations spend 3X 3x more on Customer Relationship Management than they do on Employee Relationship Management Gartner, 2018 29 Putting Employees First is Good For Business 21% Companies with highly satisfied employees outperform others by 2- 4% per year in long-run Engaged stock returns employees are 2-4% 21% more productive Gallup: Managing Employee Risk Requires a Culture of Compliance HBR: 28 Years of Stock Market Data Shows a Link Between Employee Satisfaction and Long-Term Value 30 15

8/21/2019 Value Creating Virgin Group | A Gold Standard in Employee Experience Value Creating | 4 Keys To An Employee-First Mindset Recognition Autonomy Purpose Mastery 32 16

8/21/2019 Autonomy Employees must have clear expectations and strong role clarity Daniel Pink, Author of Drive, The Surprising Truth About What Motivates Us Mastery Employees need support through onboarding, training, and professional development opportunities Daniel Pink, Author of Drive, The Surprising Truth About What Motivates Us 17

8/21/2019 Purpose Employees need a clear connection to the work they do and the business impact they can make Daniel Pink, Author of Drive, The Surprising Truth About What Motivates Us Recognition Must be consistent , frequent , individualized , and perceived as authentic 18

8/21/2019 Sharing Ideas Thank you! Marilyn Weiss| 612.817.0304 | marilyn.weiss@linxworkforce.com Julie Rose| 763.458.5709 | julie.rose@linxworkforce.com www.LINXWorkForce.com 19