The Uncomfortable Notion of Change Prepared by: Lance Drummond - PowerPoint PPT Presentation

The Uncomfortable Notion of Change Prepared by: Lance Drummond June 19, 2015

If it ain’t broke, why change it? 2

The Joy of the Status Quo  Reassuring  Certain  Proven  Structured  Familiar  Comfortable 3

Reality is…  Change is challenging but Highly Rewarding!!  Insightful and Inspirational Leadership  Disciplined and Relentless Approach 4

Severe Consequences  Kodak  IBM  Blockbuster  Blackberry  Xerox  Public Schools 5

Resistance to Change  Transition journey  Size and scope  What’s in it for me (WFIM)  Control  Previous Experience 6

FEAR  Unknown  Unstructured  Cultural Norms  Unproven  Uncertainty  Failure 7

VUCA Volatile Uncertain Complex Ambiguous 8

Change Management Process 9

3 Phases of Leading Change 10

Phase 1 - Unfreezing  The Problem “burning platform or crisis”  Sense of Urgency  Develop Vision of the Future ◦ What will remain the same ◦ What will be eliminated ◦ What will be modified ◦ What will be new  Change Authorship and Ownership 11

Phase 2 - Movement  Leadership Role Modeling  Centurions  Change T eams  Communicate  Short-term Changes and Early Wins  Recognition and Rewards  Organization Pulse  Evaluate and Adapt  Discipline and Relentless 12

Phase 3 - Refreezing  Anchor Vision of the Future ◦ What has stayed the same ◦ What has been eliminated ◦ What has been modified ◦ What is new  Institutionalize Behaviors and Culture  Celebrate Successes and Identify Opportunities  Organizational Pulse  Disciplined and Relentless  Leadership Role Modeling 13

Benefits of Change  Sustainability  Morale, Values and Attitudes  Quality and Productivity  Efficiency and Effectiveness  Skill Growth and Learning  Inspiration and Innovation  Risk and Compliance 14

Bottom-line  Change is challenging!!  Insightful and Inspirational Leadership  Careful Planning  Disciplined and Relentless Approach  Benefits Outweigh Efforts 15

Questions? 16