The Uncomfortable Notion of Change Prepared by: Lance Drummond - - PowerPoint PPT Presentation

The Uncomfortable Notion of Change

Prepared by: Lance Drummond June 19, 2015

If it ain’t broke, why change it?

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The Joy of the Status Quo

 Reassuring  Certain  Proven  Structured  Familiar  Comfortable

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Reality is…

 Change is challenging but

Highly Rewarding!!

 Insightful and

Inspirational Leadership

 Disciplined and

Relentless Approach

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Severe Consequences

 Kodak  IBM  Blockbuster  Blackberry  Xerox  Public Schools

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Resistance to Change

 Transition journey  Size and scope  What’s in it for me

(WFIM)

 Control  Previous Experience

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FEAR

 Unknown  Unstructured  Cultural Norms  Unproven  Uncertainty  Failure

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VUCA

Volatile Uncertain Complex Ambiguous

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Change Management Process

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3 Phases of Leading Change

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Phase 1 - Unfreezing

 The Problem “burning

platform or crisis”

 Sense of Urgency  Develop Vision of the Future

• What will remain the same
• What will be eliminated
• What will be modified
• What will be new

 Change Authorship and

Ownership

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Phase 2 - Movement

 Leadership Role Modeling  Centurions  Change T

eams

 Communicate  Short-term Changes and

Early Wins

 Recognition and Rewards  Organization Pulse  Evaluate and Adapt  Discipline and Relentless

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Phase 3 - Refreezing

 Anchor

Vision of the Future

• What has stayed the same
• What has been eliminated
• What has been modified
• What is new

 Institutionalize Behaviors

and Culture

 Celebrate Successes and

Identify Opportunities

 Organizational Pulse  Disciplined and Relentless  Leadership Role Modeling

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Benefits of Change

 Sustainability  Morale,

Values and Attitudes

 Quality and Productivity  Efficiency and Effectiveness  Skill Growth and Learning  Inspiration and Innovation  Risk and Compliance

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Bottom-line

 Change is challenging!!  Insightful and

Inspirational Leadership

 Careful Planning  Disciplined and

Relentless Approach

 Benefits Outweigh

Efforts

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Questions?

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