THE TOLL INDUSTRY: AT A GLANCE Brought to you by the Toll - - PowerPoint PPT Presentation

THE TOLL INDUSTRY:

AT A GLANCE

July 15, 2020

Brought to you by the Toll Immersion Program Task Force

• This meet up will last an hour and a half:
• We have 4 brief presentations
• No breakout sessions
• Please place yourself on mute if you are not speaking
• We encourage discussion throughout this meet up – but will

hold questions to the end, please use chat to submit your question anytime

• Set video settings to see as many of your friends as you can!

(using the arrow near your “stop video” on your bottom left, click video settings, click “video”

• n left, scroll down and check the “display up to 49 participants” box.

TODAY’S L LOG OGISTI TICS

AGEND NDA & & PANEL NELISTS

• Moderator: Patty Rubstello
• Welcome – Sam Johnson (IBTTA President)
• Tolling: Yesterday & Today – Kevin Hoeflich
• Tolling: Toll Operator Organizations – Philip Miller
• Tolling: Career Path – Fran O’Connor and Jim Wilson
• Tolling: The Future – Jessica Carson and Tyler Milligan
• Tolling: YPC – Chelsea Scheid and Jason McCartney
• Tolling: Questions and Answers – John Keller

WHAT IS S THE M MISS SSION?

• IBTTA is the worldwide association for the owners and operators of toll facilities and

the businesses that serve them. Founded in 1932, IBTTA has members in 26 countries

• n six continents. Through advocacy, thought leadership and education, members are

implementing state-of-the-art, innovative user-based transportation financing solutions to address the critical infrastructure challenges of the 21st Century.

Tollin lling: Y : Yesterday & & Today

Kevin Hoeflich, PE, HNTB

• Tolling: A Brief History
• What is Tolling ?
• Why do we Toll ?
• What do people think about Tolling ?
• Tolling Today – What does it look like ?
• Tolling Today – How does it work ?

AGENDA

WHAT I IS TOL OLLI LING? ? WHEN EN DI DID D IT S START

• Earliest references to tolling date to 7th

Century BC

• US toll roads date back to the 1790’s
• Started with traditional turnpikes, bridges

and tunnels

Bear Valley Wagon Road – Sierra Nevada Mountains, California Circa 1860’s

WHEN HEN W WAS T S THE HE GOLDEN EN AGE OF T TOLLING?

?

10

WHY D DO W O WE TOLL? OLL?

There are no free roads

WHY D DO W O WE TOLL? OLL?

• Historically
• Revenue = Money $$

WHY D DO W O WE TOLL? OLL?

• Traditional Highway Funding
• Typically Funded Through Taxes
• Pay-As-You-Go
• Build When Full Funding is Available
• Toll Financing
• Borrow Money Up-Front – Build Immediately
• Charge Users To Use the facility (Toll)
• Pay Back Borrowed Money Over Time From Toll Revenues

WHY D DO W O WE TOLL T OLL TOD ODAY? Y?

• Still about the

Money $

• Taxes versus

user fees

• Congestion relief

WHA HAT T DO P PEOPLE T THI HINK A ABOUT T TOLLS? S?

?

TOLLI OLLING T TOD ODAY

TOLLI OLLING I IS BIG B BUSINESS

35 States and Puerto Rico have toll roads/bridges $20B+ Total Revenue 6K + centerline mils 130 Toll Road Operators 9 Agencies $1B+ in Revenue

WHAT T TOLLI OLLING USED T TO L O LOO OOK L LIKE

EVOLUTION OF OF MODERN ERN T TOLLI OLLING

Cash Only Mixed Use Cash/ETC Dedicated ETC ORT AET

THE B E BASICS – HOW DOE DOES I IT W WOR ORK?

GANTRY EQUIPMENT

GANTRY

LANE LANE LANE LANE Shoulder Shoulder

Overhead View

Detection Transponder Comm. Imaging

TOLLING T TODAY - WHA HAT D DOE OES I IT L LOOK OK LIKE?

TOLLING T TODAY - WHA HAT D DOE OES I IT L LOOK OK LIKE?

• “Traditional” Tolling
• All-Electronic Tolling (AET)
• Priced Managed Lanes (PML’s)
• Interstate Tolling ….. Maybe ??
• Urban Congestion Pricing

TOLLING T TODAY - WHA HAT D DOE OES I IT L LOOK OK LIKE?

All-Electronic Tolling (AET)

• No cash
• No barriers
• No booths
• No stopping
• Everyone is a Customer

TOLLING T TODAY - WHA HAT D DOE OES I IT L LOOK OK LIKE?

Priced Managed Lanes (PML)

• A tolled corridor inside of an existing road
• Congestion is managed with variable pricing
• Corridor also has a free option

TOL OLLING T TOD ODAY Y – THE M HE MED EDIA

TOL OLLING T TOD ODAY Y – THE M HE MED EDIA

TOL OLL OP OPERA RATOR R ORGANI NIZA ZATION ONS

Philip Miller, PE, WSP USA

TOLL OPER ERATOR E R EXECU CUTI TIVE E MANAGEMENT

TOLL OPER ERATOR R MANA NAGEMENT T TEAM

TOLL OPER ERATOR R SERVI VICE CE P PROVI VIDERS

Tol

• lling: Ca

Career Path

Fran O’Connor, Vice President, Atkins Jim Wilson, PMP, Sr. Vice President, TransCore

AGENDA

• Background and Work History
• Fran O’Connor
• Jim Wilson
• Career Paths in the largest Tolling Sectors in the Industry
• Degrees and Certifications
• Integrators
• Public Agencies/Toll Operators
• Consultants

BACKGR GROUND ND & WORK H HISTORY

• Fran O’Connor
• 36 Years in the tolling industry
• BS in Accounting St. Peter’s University, Jersey City
• 16 Years NJ Turnpike Authority
• 11 Years Integrators Lockheed/ACS and ETCC
• 9 Years Atkins NA
• Jim Wilson
• 26 years experience in industry, all at TransCore
• Certified Project Management Professional
• Master of Science, Project Management, University of Wisconsin-Platteville
• 8 Years of delivering international programs

TOL OLLING I INDUSTR TRY C CARE REER P R PATHS

• Possible Degrees and Certifications
• Associate Degree/BA/BS/MBA/MS/PhD/JD
• Certified Public Accountant (CPA)
• Professional Engineer (PE)
• Certified Internal Auditor (CIA)
• Project Management Professional (PMP)
• Civil Engineering Certification (CEC)
• Architects' Certificate
• Technology System Certifications
• Human Resource Certifications
• Professional in Human Resources (PHR) (SPHR)

INTEGRATOR ORS

• RFID
• Cameras
• Phone Apps

Electronic Toll Collection Technology

• Backoffice operation
• Walk-in Center
• Call Centers

Customer Service

• Servers
• Database
• Network
• System Architecture
• Banking Systems

Common Platforms Cloud Computing & Blockchain Technology

PU PUBLI LIC A C AGENCY / / TOLL LL O OPE PERATORS

• Operations and Customer Service
• Roadway Operations
• Backoffice Operations
• Finance
• Budgets and Finance
• Bond Resolution Funding
• Engineering
• Design
• Architectural
• Right of Away
• Program Management
• Technology
• Systems
• Hardware and Software
• Algorithms for Tolls
• Public Affairs and Communications
• Marketing and Advertising
• Public Outreach
• Public Information
• Legal
• Bond Resolution
• Employment

CON ONSUL ULTANTS TS

• Engineering
• General Engineering Consultant

contracts

• Design
• Program Management
• Architectural
• Technology
• Software and Hardware
• Testing
• Tolling Consultancy
• Program Management
• Design and Review
• Operations review
• Traffic and Revenue
• Traffic and Revenue reviews of

investment grade and other reviews

• Design Build Contracts
• Communications and Marketing
• Public Private Partnership
• Operations Review
• Technical review of Tolling system
• Assist lenders on investments

Tol

• lling: t

the Future

Tyler Milligan, Managing Partner, Milligan Partners Jessica Carson, Director of Operations, E-470

WH WHAT WE WE KNOW?

• People want to get from point A to point B, quickly
• Multimodal is mandatory in the future
• People want one account to manage
• Technology is evolving rapidly
• Innovation is a necessity
• Infrastructure is aging
• Lack of funding

WH WHAT WE WE DON’T KNOW?

• What is the future of transportation?
• Who is our audience and what is their expectation (reality vs. generational)?
• What does Mobility as a Service mean to you?
• Transponder vs. cell phone vs. vehicle technology?
• How is business changing? More remote, less travel?

WHA HAT IS THE HE SOL OLUTION?

• Tolling is just one tool in the mobility tool box
• Funding solutions need to be creative
• Technology must be innovative
• All must adapt to change
• Policies must be flexible
• And Blockchain…

QU QUESTIONS FOR OR YOU OU!

• 1. What’s one word you would use to describe user-financed transportation?
• 2. Do you prefer your phone or your car to pay for your toll transaction?
• 3. Do you care if there is a private company operating your toll road?
• 4. What do you think of tolling as a way to pay for a road?
• 5. When do you normally sit in traffic congestion?
• 6. How do you want to travel?
• 7. What do you expect of us?

AND DON’T F FOR ORGET T T TO… O…

Tollin lling: Y : Young Professio ionals ls C Council il

Chelsea Scheid, PE, Toll Engineer, ATKINS Jason McCartney, PE, PM, Gannett Fleming

HOW’D WE G GET H T HERE RE?

Chelsea Scheid, P.E.

• YPC Chairperson
• BS Civil Engineering
• ME Structural Engineering
• Career
• Structural Engineer
• Tolls Facility Engineer

HOW’D WE G GET H T HERE RE?

Jason McCartney, P.E

• YPC Vice Chair
• BS Civil Engineering
• Career
• ITS Engineer
• Tolling Engineer

WHA HAT T IS T THE Y HE YPC? PC?

Our Vision Our vision is to drive the future of International Bridge, Tunnel and Turnpike Association. Our Mission Our mission is to build a community that will enable young professionals and bridge the gap between generations of IBTTA innovators and integrators.

YP Community Relationships Education

WHA HAT T CAN WE DO FOR R YOU? U?

• Summer Internship: ~ 9 weeks
• Opportunity to learn from both Agency and Consultant personnel
• Meet with a Mentor as well as a YP Peer

Tolling Immersion Program Webinars

• Tolling 101
• Roundtable Discussions

Mentorship Opportunities

DISCU CUSSION / QUESTIONS

CONTACT INFORMATION FOR PANEL:

• Patty Rubstello: rubstep@wsdot.wa.gov
• Sam Johnson: sjohnson@thetollroads.com
• Kevin Hoeflich: khoeflich@hntb.com
• Philip Miller: Philip.miller@wsp.com
• Fran O’Connor: Fran.OConnor@atkinsglobal.com
• Jim Wilson: jim.wilson@transcore.com
• Jessica Carson: jcarson@e-470.com
• Tyler Milligan: tyler@milliganpartners.com
• Chelsea Scheid: chelsea.scheid@gmail.com
• Jason McCartney: jmccartney@gfnet.com
• John Keller: keller@njta.com

HE HELP LPFUL RE RESOURCE CES

• IBTTA home page: https://www.ibtta.org/
• IBTTA Mentorship Program: https://www.ibtta.org/ibtta-mentorship-program
• IBTTA Leadership Academy: https://www.ibtta.org/leadership-academy
• IBTTA Events Page: https://www.ibtta.org/ibtta-meetings-events
• IBTTA Resource Page: https://www.ibtta.org/resources
• Transportation Associations: https://www.ibtta.org/transportation-links