The struggle to deliver mobile apps Micro Focus R Research results - - PowerPoint PPT Presentation

The struggle to deliver mobile apps

Micro Focus R h lt Research results May 2013

The struggle to deliver mobile apps 1

Demographics

590 senior IT decision-makers in organisations with mainframes in their infrastructure were interviewed in f 590 senior IT decision-makers in organisations with mainframes in their infrastructure were interviewed in f

… geographically … a range of private sectors …more than 500 employees

January and February 2013, split in the following ways... January and February 2013, split in the following ways...

31% 32% 100 100 Brazil USA 15% 16% 19%

R t il di t ib ti d Manufacturing Financial services IT & software

31% 32% 100 100 Germany France 5% 6% 10% 14%

Telecommunications Insurance Business & professional Retail, distribution and transport

37% 25 50 100 Singapore Australia/ New Zealand UK 1% 2% 2% 2%

Media Biotechnology Agriculture/ forestry Leisure and entertainment

Figure 1 : Anal sis of he e Figure 2 : “Within hich secto is o Figure 3 : “Ho man emplo ees

• k

501-1000 employees 1001-3000 employees More than 3000 employees 15 25 Hong Kong Singapore 6% 1% %

Other commercial Pharmaceutical

The struggle to deliver mobile apps 2

Figure 1 : Analysis of where respondents are based Figure 2 : “Within which sector is your

• rganisation primarily

based?” Figure 3 : “How many employees work in your organisation?”

Mobile devices will increasingly need access to business li ti applications

11% 12% 13% 7% 8% 9% 10% 11% 3% 4% 5% 6% 7% 0% 1% 2%

0% 1-5% 5-10% 10-15% 15-20% 20-25% 25-30% 30-35% 35-40% 40-45% 45-50% 50-60% 60-70% 70-80% 80-90% 90-99% 100%

At t Withi th At present Within three years Figure 4 : Analysis of the percentage of business applications accessible on mobile devices, both at present and within three years (590 respondents)

At present, an average of 31% of business apps are accessible on mobile devices Respondents expect this to increase by half to an average of 46% of applications within three years; a third of businesses expect 60% of apps or more to be mobile-accessible Businesses will therefore be dedicating significant efforts to making apps compatible At present, an average of 31% of business apps are accessible on mobile devices Respondents expect this to increase by half to an average of 46% of applications within three years; a third of businesses expect 60% of apps or more to be mobile-accessible Businesses will therefore be dedicating significant efforts to making apps compatible

The struggle to deliver mobile apps 3

Businesses will therefore be dedicating significant efforts to making apps compatible with mobile devices over the next few years Businesses will therefore be dedicating significant efforts to making apps compatible with mobile devices over the next few years

Multiple reasons for mobile accessibility

The majority wants to support mobile applications for multiple The majority wants to support mobile applications for multiple

78% Improving operational efficiency

… primarily to improve operational efficiency, but also to improve cost- … primarily to improve operational efficiency, but also to improve cost-

reasons… reasons…

66% 78% Improving operational cost- effectiveness Improving operational efficiency

efficiency, but also to improve cost effectiveness, find new customers, and retain existing customers Significantly only 4% have no plans efficiency, but also to improve cost effectiveness, find new customers, and retain existing customers Significantly only 4% have no plans

66% Capturing new customers/ market share

Significantly, only 4% have no plans to support mobile applications, meaning that nineteen in every twenty organisations see the value in making their applications accessible bil d i Significantly, only 4% have no plans to support mobile applications, meaning that nineteen in every twenty organisations see the value in making their applications accessible bil d i

58% Retaining customers

• n mobile devices
• n mobile devices

48% Keeping up with competitive mobile application offers

What mobile platforms are

• rganisations using or planning to

use? What mobile platforms are

• rganisations using or planning to

use?

Figure 5 : “Wh a e o looking to s ppo t mobile applications in 4% We have no plans to support mobile applications

The struggle to deliver mobile apps 4

Figure 5 : “Why are you looking to support mobile applications in your organisation?” (590 respondents)

Android support is reaching saturation point

Android is the most supported platform at present, but support will not increase over the next few years Android is the most supported platform at present, but support will not increase over the next few years

78%

not increase over the next few years not increase over the next few years

Compare this to support for Windows Ph d iOS di t d t i b Compare this to support for Windows Ph d iOS di t d t i b

65% 77% 71% 65%

Phone and iOS, predicted to increase by 13% and 6% respectively This does not mean that Android is decreasing in importance though; rather, it indicates that organisations intend to Phone and iOS, predicted to increase by 13% and 6% respectively This does not mean that Android is decreasing in importance though; rather, it indicates that organisations intend to

52%

it indicates that organisations intend to support an wider line-up of platforms It also suggests that businesses may look for solutions which allow easy deployment over multiple platforms it indicates that organisations intend to support an wider line-up of platforms It also suggests that businesses may look for solutions which allow easy deployment over multiple platforms

36% 37%

p y p p p y p p

7% 1% 12% 1% Fi 6 A l i f h t l tf i ti t k i t

What devices are organisations developing mobile apps for? What devices are organisations developing mobile apps for?

Android Apple iOS Windows Phone BlackBerry OS Symbian Other At present Over two years

The struggle to deliver mobile apps 5

Figure 6 : Analysis of what platforms organisations take into account within their mobile applications at present and within the next two years

Mini tablets are the big growth area for mobile li ti d l t application development

Support for mini tablets is predicted to double over the t t Support for mini tablets is predicted to double over the t t

95%

Support for smartphones and tablets is almost ubiquitous, whereas support Support for smartphones and tablets is almost ubiquitous, whereas support

next two years next two years

95% 84% 90% 83%

is almost ubiquitous, whereas support for mini-tablets is far less evident at present Although large growth in the support

• f the mini-tablet is predicted, it looks

is almost ubiquitous, whereas support for mini-tablets is far less evident at present Although large growth in the support

• f the mini-tablet is predicted, it looks

as though more than half will still NOT supporting that device type in two years’ time The focus of mobile device efforts is till l l th t h as though more than half will still NOT supporting that device type in two years’ time The focus of mobile device efforts is till l l th t h

48%

still largely on the smartphone still largely on the smartphone

23%

With these plans to expand, how proficient are mobile app development teams? With these plans to expand, how proficient are mobile app development teams?

Figure 7 : Anal sis of hat de ices o ganisations take into acco nt Smartphones Tablets Mini-tablet At present Over two years

The struggle to deliver mobile apps 6

Figure 7 : Analysis of what devices organisations take into account within their mobile applications at present and within the next two years

Mobile development teams are not ideal

Only one in ten respondents say that their mobile development t i f t Only one in ten respondents say that their mobile development t i f t team is perfect team is perfect

The majority (57% ) says that their team is ‘very good’ , suggesting that, though th i ht b fi i t th i The majority (57% ) says that their team is ‘very good’ , suggesting that, though th i ht b fi i t th i

10% 4% 2%

they might be proficient, there is room for improvement Worryingly, a third says that their team is middling, sluggish, or poor, meaning that significant improvement is needed they might be proficient, there is room for improvement Worryingly, a third says that their team is middling, sluggish, or poor, meaning that significant improvement is needed

27%

that significant improvement is needed Given that so many apps will need mobile access over the next few years, this data suggests that organisations need more help in developing and that significant improvement is needed Given that so many apps will need mobile access over the next few years, this data suggests that organisations need more help in developing and p p g executing mobile applications p p g executing mobile applications

57% Fi 8 “H ld d ib bil d l t t

How responsive are these mobile development teams to operating system updates? How responsive are these mobile development teams to operating system updates?

Perfect Very good Middling Sluggish Out-paced

The struggle to deliver mobile apps 7

Figure 8 : “How would you describe your mobile development team (whether in-house or outsourced)?” (590 respondents)

Businesses struggle to update apps quickly

Fewer than one in ten businesses can update apps within a month f f Fewer than one in ten businesses can update apps within a month f f

8% Within 1 month

It takes the average business five months to update their apps to It takes the average business five months to update their apps to

• f platform updates
• f platform updates

39% 8% Within 3 months Within 1 month

months to update their apps to support new iterations of mobile

• perating systems…

… but platform holders like Apple and Google update mobile device ti t l l months to update their apps to support new iterations of mobile

• perating systems…

… but platform holders like Apple and Google update mobile device ti t l l

35% Within 6 months

• perating systems regularly

throughout the year! This means that many organisations’ updates risk being out-of-date before they have even launched

• perating systems regularly

throughout the year! This means that many organisations’ updates risk being out-of-date before they have even launched

12% Within 12 months

they have even launched they have even launched Is slow deployment due to a reliance Is slow deployment due to a reliance

1% More than 12 months

Is slow deployment due to a reliance

• n internal non-specialist teams

rather than dedicated, outsourced providers? Is slow deployment due to a reliance

• n internal non-specialist teams

rather than dedicated, outsourced providers?

Figure 9 : “How quickly can you deliver new versions of mobile 5% Don't know

The struggle to deliver mobile apps 8

Figure 9 : How quickly can you deliver new versions of mobile applications for newly-launched iterations of existing mobile devices?” (590 respondents)

Businesses are outsourcing small amounts of their bil d l t mobile development

An average of 37% of application development is outsourced An average of 37% of application development is outsourced

37%

development is outsourced development is outsourced

Most are using external partners to some degree though – only 17% say that all development is done in-house Most are using external partners to some degree though – only 17% say that all development is done in-house But outsourcing delivers less than half of application development on average, suggesting that internal departments are doing the bulk of the work themselves But outsourcing delivers less than half of application development on average, suggesting that internal departments are doing the bulk of the work themselves

17% 19% 17%

doing the bulk of the work themselves Given that most do not describe their development teams as perfect, should

• rganisations be outsourcing more in order

to develop apps quicker and more doing the bulk of the work themselves Given that most do not describe their development teams as perfect, should

• rganisations be outsourcing more in order

to develop apps quicker and more

7% 4%

to develop apps quicker and more effectively? to develop apps quicker and more effectively?

0% - it's all done in- house 1-25% 25-50% 50-75% 75-99% 100% - it's entirely

• utsourced

Fi 1 0 “Wh t t f li ti d l t d

Is there another reason why external partners are used so rarely? Is there another reason why external partners are used so rarely?

The struggle to deliver mobile apps 9

Figure 1 0 : “What percentage of your application development do you outsource?” (590 respondents)

External partners are reluctant to work with mainframe i ti

• rganisations

Only 14% say that vendors are NOT reluctant to work with them because

• f their reliance on mainframes

Only 14% say that vendors are NOT reluctant to work with them because

• f their reliance on mainframes
• f their reliance on mainframes
• f their reliance on mainframes

In fact, one in seven (13% ) say that every vendor they have spoken to has In fact, one in seven (13% ) say that every vendor they have spoken to has

13% 14%

every vendor they have spoken to has been reticent to develop apps with them purely because they use a mainframe! This might explain why relatively little mobile development is outsourced – every vendor they have spoken to has been reticent to develop apps with them purely because they use a mainframe! This might explain why relatively little mobile development is outsourced –

21%

vendors either lack the experience or the willingness Yet there is obviously a need for support, as organisations are slow to deplo ne ppli tion pd te vendors either lack the experience or the willingness Yet there is obviously a need for support, as organisations are slow to deplo ne ppli tion pd te

52%

deploy new application updates deploy new application updates

Fi 1 1 “H f d th t bil li ti

Do the businesses themselves think that mainframes hinder application development? Do the businesses themselves think that mainframes hinder application development?

Yes – in every instance Yes – in most instances Yes – in some instances No

The struggle to deliver mobile apps 10

Figure 1 1 : “Have you found that mobile application vendors/ developers are more reticent to work with mainframe organisations?” (590 respondents)

Mainframes make mobile app development difficult

Only 22% say that having a mainframe in the infrastructure makes no difference to the difficulty Only 22% say that having a mainframe in the infrastructure makes no difference to the difficulty

Almost half – 42% - say that having a mainframe makes mobile Almost half – 42% - say that having a mainframe makes mobile

y

• f developing mobile apps

y

• f developing mobile apps

8% 22%

mainframe makes mobile development very or incredibly difficult Clearly, making the latest technologies compatible with legacy mainframe makes mobile development very or incredibly difficult Clearly, making the latest technologies compatible with legacy

33%

systems is especially trying for those who rely on mainframes Could this be why it takes them so long to deploy updates to their mobile li ti ? systems is especially trying for those who rely on mainframes Could this be why it takes them so long to deploy updates to their mobile li ti ?

37%

applications? applications? But does having a mainframe present them with any advantages in this area? But does having a mainframe present them with any advantages in this area?

Figure 1 2 : “Do you feel that having a mainframe presents your organisation with Incredibly difficult Very difficult Somewhat difficult No difference at all

The struggle to deliver mobile apps 11

Figure 1 2 : Do you feel that having a mainframe presents your organisation with challenges in implementing/ developing mobile applications that work with your existing systems?” (590 respondents)

Having a mainframe does result in some mobile app d l t d t development advantages

54% Yes – it means we have an infrastructure which already accommodates new technologies 33% 37% Yes – it means we have a long-standing set of standards over Yes – it means we already have an easily-accessible core business functionality and data set ready for mobile applications to exploit g 28% 33% Yes – it means we have the services and storage to quickly enable mobility es t ea s e a e a o g sta d g set o sta da ds o e which all our systems operate 9% 11% No Yes – it means we already have engineers available to implement/ develop mobile applications Figure 1 3 : “Does having a mainframe actively assist in implementing/ developing mobile applications?” (590 respondents)

Only 9% say that having a mainframe does not actively assist in developing mobile applications The need to implement new technologies with legacy systems means that most have b l f h h l ll h Only 9% say that having a mainframe does not actively assist in developing mobile applications The need to implement new technologies with legacy systems means that most have b l f h h l ll h

The struggle to deliver mobile apps 12

built an infrastructure which easily allows this built an infrastructure which easily allows this

In summary…

• A minority of business applications are already accessible through mobile devices…

 ...and this demand for mobile accessibility is likely to increase by half over the next few years next few years  Mobile accessibility results in improved operational efficiency and cost effectiveness B i l ki t t i i b f bil l tf

• Businesses are looking to support ever-increasing numbers of mobile platforms…

 ...and ever increasing numbers of mobile device types, too

• Despite this few businesses are completely satisfied with their mobile development

Despite this, few businesses are completely satisfied with their mobile development teams…  ...this may be confounded by vendors who are generally reluctant to work with businesses who use mainframes

• Most businesses recognise the difficulties that mainframes cause in developing mobile

applications…  ...but the majority contest that mainframes present a range of benefits to mobile development, too development, too

The struggle to deliver mobile apps 13

The struggle to deliver mobile apps

Racepoint Micro Focus R h lt Research results May 2013

The struggle to deliver mobile apps 14