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The ScriptWriter Tool: e Sc pt te oo An Application for Interviewer An Application for Interviewer Training Script Development Youhong Liu, Heidi Guyer The 11th International Blaise Conference Annapolis, Maryland S September 2007 t b


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SLIDE 1

The ScriptWriter Tool: e Sc pt te

  • An Application for Interviewer

An Application for Interviewer Training Script Development

Youhong Liu, Heidi Guyer The 11th International Blaise Conference Annapolis, Maryland S t b 2007 September 2007

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SLIDE 2

Background Background

Inter ie er trainings cond cted to familiari e

  • Interviewer trainings conducted to familiarize

data collection staff with instrument T i i F

  • Training Focus:

– Instruments and paths Different languages – Different languages – Tricky questions, code frames – General interviewing techniques General interviewing techniques

  • Scripted Trainings

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 3

Before ScriptWriter Before ScriptWriter

Options for creating training scripts: p g g p

  • Screen shots with edits

C t and paste from instr ment specification

  • Cut and paste from instrument specification
  • Create Word document while going through

Blaise interview Blaise interview

  • Edit Michigan Questionnaire Documentation

System output y p

  • Create skeletal scripts with only question

numbers and responses

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 4

Option 1

  • Create Script in Word while going

p g g through Blaise instrument

CS34 IWER: Do you have any other house or apartment where you live for 2 or more months of the year? R: No. CS39 IWER: Relatives can have important effects on your life especially IWER: Relatives can have important effects on your life, especially if…Let's begin with children and whether any are living with you…

  • Press “ENTER”

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 5

Option 2: Edit MQDS Output

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 6

Option 3: Limited (Excel)

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 7

Pre-ScriptWriter Issues Pre-ScriptWriter Issues

  • High number of hours required.

g q

  • Updating scripts to reflect instrument updates,

very time-consuming. y g

  • Compromise in script robustness to produce

within budget. Trainers had to “wing it”. g g

  • Production of full scripts in multiple languages
  • ften not realistic.
  • te
  • t ea st c
  • MQDS output frequently too large to allow

editing within Word.

Survey Research Center • Institute for Social Research • University of Michigan

ed t g t

  • d
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SLIDE 8

Goal Goal

Business Need: Business Need: Create a tool that will allow users to easily generate training scripts generate training scripts. Secondary Needs:

– Facilitate updates when data model changes – Generate scripts in multiple languages – Re-Use cases

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 9

System Introduction System Introduction

S i tW it i d t t i t i ScriptWriter is used to create interviewer training scripts.

Enter training notes in Blaise Dep

  • Enter training notes in Blaise Dep
  • .HTML output includes

T i i t ti – Training annotations, – Question text, – Category listing Category listing – Responses – Only User’s path instead of the all survey items.

Survey Research Center • Institute for Social Research • University of Michigan

y p y

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SLIDE 10

Technology Technology

  • VB.Net
  • BCP
  • Access data base
  • HTML

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 11

Program Components Program Components

  • BlaiseScriptWriting.exe
  • DEPSCRIPTGEN.exe
  • Scripting.mdb

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 12

Data Model Files and R i t Requirements

  • Blaise data model files – BMI, BXI and

BDM. f

  • Blaise database files - BDB and other

related files. Bl i fil BMF

  • Blaise menu file – BMF.
  • Other Support files

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 13

System Logic 1 System Logic - 1

Generate adt and mdb File

DEPSCRIPTGEN Interface DEPSCRIPTGEN Interface

Survey Research Center • Institute for Social Research • University of Michigan

adt and mdb Files Flow Chart

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SLIDE 14

System Logic 2 System Logic - 2

Editing Training Notes via BlaiseScriptWriting.exe

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 15

System Logic - 3 System Logic - 3

Generating Output Html File

Flow Chart: HTML Gen

Field Name&Tag From bmi Field Text From bdb

Sample html output

Category Text From bdb Training Notes From mdb Value from adt

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 16

System Logic - 4 y g

Removing Duplicate Fields from Output

Survey Research Center • Institute for Social Research • University of Michigan

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System Logic – 5 y g

Script Lite

Survey Research Center • Institute for Social Research • University of Michigan

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System Logic – 6 y g

Importing the HTML script Output into Importing the .HTML script Output into Microsoft Word

Fi ll ft fi th t th h thi Finally, after users confirm that they have everything required from the ScriptWriter, the html file can be imported into Microsoft Word for further editing. p g

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 19

System Logic – 7 y g

Translate Script Notes to the Other Translate Script Notes to the Other Language

I th db f i d i d t t l t th t i i In the mdb, a form is designed to translate the training notes to another language. The database can be delivered to a translator without ScriptWriter installed. p Upon finishing the translation, the database can be copied back to output training script in the other language language.

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 20

Conclusion Conclusion

  • User-friendly
  • Flexible
  • Time and resource savings
  • Accuracy

Survey Research Center • Institute for Social Research • University of Michigan

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SLIDE 21

Thank you! Thank you!

  • Youhong Liu: yliu@isr umich edu

Youhong Liu: yliu@isr.umich.edu

  • Heidi Guyer: hguyer@umich.edu

Survey Research Center • Institute for Social Research • University of Michigan