The Organisation Knowledge overview In your End-point Assessment - PowerPoint PPT Presentation

The Organisation

Knowledge overview In your End-point Assessment you will need to demonstrate how you have applied the knowledge and understanding you have learned throughout your apprenticeship programme in your business administration role for the Apprenticeship Standard outcomes of processes. This presentation will help you to understand the different areas of the standard and the assessment criteria that you need to cover in your End-point Assessment. Remember to review the evidence that you have collected on your course for review at interview and that you must have at least 8 – 12 pieces of evidence for each standard outcome.

1.The organisation The Apprenticeship Standard outcomes for the organisation includes • Understand organisational purpose, activities, aims, values, vision for the future, resources and the way that the political/economic environment affects the organisation. The assessment criteria in the Pearson Specification requires that in your interview response you: • Show understanding of your organisation’s purpose, aims and ways of working putting it in to the context of the wider economy and political environment.

The organisation There are many reasons why organisations exist and you will need to show you understand the way that your organisation works Local • Its type and sector • Its plans for the future National • Resources it uses • The environment in which it operates Internation al The sector in which your organisation operates has a significant influence on the way that it carries out its activities. What is the purpose of your organisation? Which sector(s) does it operate in? How does this affect the way that it operates?

The organisation Key strategic documents help organisations to formulate plans for the future and to consider how and why to take the organisation forward. Mission This is the statement that your organisation uses to be clear about why its exists. Aims These are the overarching plans for Values the organisation over 3 or 5 years, These are the words or actions that for example. the organisation uses to influence its culture and behaviour, for example Objectives integrity or accountability. These the specific actions drawn from the aims for what needs to happen, usually annually with regular reviews in-year. Business operations All of these overarching elements have an impact on the culture and ways of working for the organisation. How do each of these elements influence the way that you work on a daily basis?

Resources and environment The political and economic Exchange rates environment affects the way that your organisation operates. Type of government You will need to consider how each of these elements affects Government spending your organisation. Taxation If you are unsure about any of them, revise your knowledge ready for your interview and your Costs rising or falling knowledge test.

The organisation Self assessment • Have you made yourself aware of the mission, aims, objectives and values of your organisation? • Do you know which sector and on what basis your organisation operates? How does this affect you? • Are you clear about the way that the political and economic environment affect your organisation? Use the EPA activities to help you.

External Factors

Knowledge overview In your End-point Assessment you will need to demonstrate how you have applied the knowledge and understanding you have learned throughout your apprenticeship programme in your business administration role for the Apprenticeship Standard outcomes of processes. This presentation will help you to understand the different areas of the standard and the assessment criteria that you need to cover in your End-point Assessment. Remember to review the evidence that you have collected on your course for review at interview and that you must have at least 8 – 12 pieces of evidence for each standard outcome.

External factors The Apprenticeship Standard outcomes for processes includes: • Understands relevant external factors e.g. market forces, policy and regulatory changes, supply change and the wider business impact including international/global markets in which your organisation is placed (where relevant). The assessment criteria in the Pearson specification requires that in your interview response you: • Show an understanding of the external factors facing your organisation and how they relate to your role currently as well as how those factors are developing to influence your organisation in the future.

External environment factors There are four key areas that you need to be aware of: Political and economic Social and technological Government Trends in society’s behaviours Monetary policy Social responsibility Fiscal policy Changes in demographics Changes in the labour market Changes in technology Skills shortages Changes in costs Legal and environmental Market forces New legislation Changes in demand for services or Changing legislation goods Ethical practices Changes in costs for services or goods Availability of goods or services For each of these areas, you need to show good understanding, be able to give examples in your portfolio, and be able to explain in your test and in your interview the impact on your role and organisation, both now and in the future.

External factors Self assessment Check back your understanding by answering Yes/No to the following statements, thinking of an example you could use for each. • I am clear about all the political and economic factors that affect my organisation. • I am clear about how my role is changing due the influence of social and technological factors. • I understand the impact on my organisation of changes in legislation now and what happens when legislation changes in the future. • I am aware of how important environmental factors are on my role and how to reduce the impact on my role of negative environmental concerns. • I know what is meant by market forces and how this impacts on my business administration role. If you have answered No to any of the statements, look back and add extra information to your portfolio to help you develop full competence in this area, ready for assessment.