The Human Side of Facilitating Organizational Change Richard Kong, - PowerPoint PPT Presentation

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The Human Side of Facilitating Organizational Change Richard Kong, Deputy Director, Skokie Public Library @kongtemplation LLAMA Leadership Development Seminar ALA Midwinter 2016 Provide access Foster learning Build community admin access

The Human Side of Facilitating Organizational Change Richard Kong, Deputy Director, Skokie Public Library @kongtemplation LLAMA Leadership Development Seminar ALA Midwinter 2016
Provide access Foster learning Build community
admin access adult services services IT customer services collection dev maintenance materials handling youth services & security tech services learning community experiences engagement digital literacy outreach experiential learning partnerships programming virtual CE
people are asked to give up security habit predictability comfort identity status success people space
choose positivity
zoom out
communicate and include
be intentional about culture
Thank you! Want to continue the discussion? Jeanne Davidson jeanne.davidson@sdstate.edu Marcy Simons msimons@nd.edu Eric Shoaf shoafe@queens.edu Richard Kong rkong@skokielibrary.info

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