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Richard Kong, Deputy Director, Skokie Public Library @kongtemplation LLAMA Leadership Development Seminar ALA Midwinter 2016
The Human Side of Facilitating Organizational Change Richard Kong, - - PowerPoint PPT Presentation
The Human Side of Facilitating Organizational Change Richard Kong, - - PowerPoint PPT Presentation
The Human Side of Facilitating Organizational Change Richard Kong, Deputy Director, Skokie Public Library @kongtemplation LLAMA Leadership Development Seminar ALA Midwinter 2016 Provide access Foster learning Build community admin access
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Foster learning Build community Provide access
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learning experiences digital literacy experiential learning programming community engagement
- utreach
partnerships virtual CE access services collection dev materials handling tech services adult services customer services youth services admin IT maintenance & security
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people are asked to give up security habit predictability comfort identity status success people space
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choose positivity
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zoom out
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communicate and include
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be intentional about culture
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Want to continue the discussion? Jeanne Davidson jeanne.davidson@sdstate.edu Marcy Simons msimons@nd.edu Eric Shoaf shoafe@queens.edu Richard Kong rkong@skokielibrary.info