.. The essential elements in managing lone worker risk Jonathan - - PowerPoint PPT Presentation
.. The essential elements in managing lone worker risk Jonathan Lancaster Guardian24 Colum Jordan StaySafe Systems Presentation to: NISG Agenda The world we live in The challenges Lone and Mobile working trends and
Jonathan Lancaster – Guardian24 Colum Jordan– StaySafe Systems
….. “The essential elements in managing lone worker risk”
Presentation to: NISG Going beyond Lone working. Working safe working smart...
The world we live in The challenges Lone and Mobile working trends and observations Lone working today… The essential elements to managing lone worker risk Results from this approach Questions
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Compare your life today with 10 years ago... Simpler? Or, More complex Now think of work stress levels and ‘difficulty’ Is your working life more or less stressful?
Presentation to: NISG Going beyond Lone working. Working safe working smart...
We each reflect our society... If life is more difficult and stressful for us, do we expect external risks to reduce or increase? Do we need to pay more or less attention to safety at work? Is this becoming more or less critical as we look to cover Duty of Care and to provide practical support for staff who travel and meet others? Finally, Is it harder or easier to remember and achieve everything we need to?
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Do any of these categories apply to your staff or volunteers?
Providing a service travelling out and about working with vulnerable people working with cash or drugs enforcement and inspection roles working early or late into the evening High level of interaction with the general public
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Financial – The cost to the business for failing to be proactive Moral – increased absenteeism and work related stress Legal – HASAW 1974, MHSAWR 1999, RIDDOR, Corporate Killing… Standards – BS8484?
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Increased feelings of vulnerability – perception of risk Risk of verbal abuse, physical violence, assault – lack of reporting Isolation, injury Inadequate check in/ out procedures – human error Increased pressure on staff/ management
Presentation to: NISG Going beyond Lone working. Working safe working smart...
How do we manage our lone worker risk?
Identify personal safety issues Risk assessment Identify control measures – buddy system, devices… Develop a policy and procedures and safer working guidelines Training and information Review, monitor, report and evaluate
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Device Response Management Training
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Accredited ARC
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Everything for the day to day management of the service Map recordings against incident reporting procedures Instant and secure access Location services – LBS and GPS Flexible security and access rites Management information & intelligence Audit trails
Presentation to: BFH Going beyond Lone working. Working safe working smart...
Training to reflect situations your staff face Management/ Train-the-Trainer approach – Proactive use Specialist Bespoke Training – Supporting LW policy, work ethos
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Return on Investment Safety Awareness Reporting of incidents Dynamic risk assessing Productivity Well Being Feeling valued Morale Loyalty
Stress Feelings of vulnerability Staff turnover Recruitment costs Bad publicity Pressure on staff/ management
Presentation to: NISG Going beyond Lone working. Working safe working smart...
How do we manage our lone worker risk?
Presentation to: NISG Going beyond Lone working. Working safe working smart...
Guardian24 – www.guardian24.co.uk Tel: 02890 466 460 Stay Safe Systems - http://www.staysafesystems.co.uk Tel: 02891 273 773 Home Office – www.homeoffice.gov.uk British Crime Survey – www.homeoffice.co.uk The Health and Safety Executive – www.hse.gov.uk The Information Commissioner’s Office – www.ico.gov.uk