SLIDE 1 The Crew logo
SLIDE 2 WE DEVELOP GLOBAL CREATIVE CONCEPTS TO INTEGRATE BRANDS INTO LIFE AND CONVERSATIONS
Based in Brussels and Lille (France), The Crew Communication was founded in 2004 by a group of guys with big agency experience. They shared three character traits: imagination, integrity and a burning passion to succeed. Since then, we have retained these important values as we have grown …
www.thecrewcommunication.com
THE CREW
The Crew Communication
SLIDE 3 Who we are
WHO WE ARE
SLIDE 4 We don’t know
know how to listen.
WHO WE ARE
You know your brand better than anyone else, so tell us about it. We want to know more about it. We need to define it, understand it and adopt it, so that we can take a fresh look at it and surprise you.
THE CREW Noémie Account Executive Vincent Graphic designer Virginie Graphic designer Paul Senior Developer
www.thecrewcommunication.com
Who we are - 1
SLIDE 5 We don’t work for you. We work with you.
WHO WE ARE
At The Crew, we’ve always encouraged team spirit. And as a client, you’re automatically part of the
- team. You’re the starting point of the path we
follow together and we will always work towards your objectives.
THE CREW Dora Account Director Karen Account Manager
www.thecrewcommunication.com
Who we are - 2
SLIDE 6 Who we are - 3
We are no communications
who communicate.
We believe in a diversity of profiles, because this enriches creativity, because it opens new horizons, because it stimulates progress. Quite simply, it’s our DNA. For every briefing we put together a pool of experts. This enables us to provide you a relevant creative solution, whatever the type of media, sector or challenge.
THE CREW
www.thecrewcommunication.com
WHO WE ARE Hortense Strategist Bianka UX / UI Fiamma Web designer Pierre Developer
SLIDE 7 We’re not looking to use all new types of media. We’re looking for the best solution for you.
WHO WE ARE
We’re passionate about technology. We know when you need an annual report rather than a social media campaign. Because your target group isn’t necessarily posting selfies
- n Instagram. Every briefing is a new challenge
for us and every new technology is an additional
- tool. It’s all about being in the right place, at the
right time.
THE CREW
www.thecrewcommunication.com
Noémie Account Executive Luc Managing Director Damien Strategist Hortense Strategist Karen Account Manager
Who we are - 4
SLIDE 8 THE CREW WHAT WE DO
WHAT WE DO
www.thecrewcommunication.com
What we do - 1
SLIDE 9 We leverage your unique DNA to build future perspective
THE CREW WHAT WE DO
CONSULTING & STRATEGY BRANDING & IDENTITY BRAND ACTIVATION WEB PUBLICATION
www.thecrewcommunication.com
What we do - 2
SLIDE 10 THE CREW SUMMARY
www.thecrewcommunication.com
ENAVIGA IBA Interparking Test-Achats Ixelles Belgocontrol
Summary
FFC Sofina Goods To Give EWOB Solvac Alvergnas Auchan The Rezidor Hotel Group IBA Industrial skeyes Interparking SPHERE Assuralia City One Q8 mazout smpt arista Telene korys
SLIDE 11 FFC - Intro
Discover the new generation Fleet Fuel Card and our BTOB award
TOTAL • Q8 • TEXACO
SLIDE 12 #conversion #marketingautomation #api #videoteasing #motiondesign
Key results:
34% average opening rate 20% average Click Through Rate
BTOB AWARDS 2018
The Crew and Total Belgium wins an award in the category of “Best Use of Direct”
Discover the new generation
OUR EXPERTISES THE CREW
Fleet Fuel Card
Total wants to exit the current network of fuel cards and create its own network (Fleet Fuel Card) in collaboration with Q8 and Texaco. Total would like to convince fleet managers as quickly as possible of the benefits of this new generation network.
www.fleetfuelcard.be
FFC - Case 1
SLIDE 13 THE CREW
www.fleetfuelcard.be https://www.youtube.com/watch?v=W5670LwacxY
FFC - Case 2
OUR EXPERTISES
SLIDE 14 Sofina - Intro
Sofina
Sofina: Purpose & Patience
SLIDE 15 THE CREW
“
The Crew Communication has been providing Sofina with support for several years now, for its print and digital
- communications. We're particularly satisfied with our relations
with the agency and with the renewed perception of Sofina among our main prospects and stakeholders. Wauthier de Bassompierre, Executive Committee
Sofina: Purpose & Patience
Sofina is an investment company guided by the long-term vision of its partnerships. They came to us with one objective: to develop brand awareness among global companies. They needed a new way of communication to become more effective and to position themselves as the go-to company for long-term support. #strategy #positioning #brandidentity #globalconcept
www.sofinagroup.com
Sofina - Case
OUR EXPERTISES
SLIDE 16 Solvac - Intro
Solvac
Solvac: main shareholder
SLIDE 17 THE CREW
Solvac is a portfolio company with a 30.71% share in the listed group Solvay. Solvac is a Belgian holding company founded in 1983, which brings together the investments of the descendants of the founding families of Solvay, active in the chemical sector, and of which it is the main shareholder with 30,71 %
https://www.solvac.be/fr/
Sofina - Case
Solvac Corporate website
OUR EXPERTISES
SLIDE 18 Alvergnas - Intro
Alvergnas
Alvergnas We share their passion
SLIDE 19 THE CREW
alvergnas.com goes up a gear We share their passion
Alvergnas is the French specialist in second-hand car sales since 1956. Keen to adapt to the market developments, the brand had to optimise its complete digital presence and gradually shifu from a retail business model to an online business model. #website #SEO #userfriendly #UX #adwordscampaign #bannering #photo&video #CRM
www.alvergnas.com
OUR EXPERTISES
SLIDE 20 Goods to Give - Intro
your social impact Goods To Give enhances
Goods To Give
SLIDE 21 your social impact
THE CREW
Goods To Give enhances
Goods to Give collects new non-food products from companies and distributes them to the poor through a network of social organisations fighting poverty in Belgium. They asked us to renew their old website which was not user-friendly nor mobile-friendly. #brandstrategy #logo #brandactivation #socialcampaign #webdevelopment
https://www.goodstogive.org/fr/
Goods to Give - Case 1
OUR EXPERTISES
SLIDE 22 Goods to Give - Case 2
THE CREW OUR EXPERTISES
SLIDE 23 EWOB - Intro
European Women on boards, a real company bonus EWOB
EWOB
SLIDE 24 SITUATION
We were asked to completely review EWOB’s strategy, positioning & tone of voice.
SOLUTION
Our studio team created a new logo and graphic chart for the digital team to be used for the new website. Once the branding & visual identity was completed, we reshaped the website, taking into account the UI/UX to make the website user-friendly and mobile-friendly, and developed a highly attractive new website. #logo #brandawereness #brandidentity #webdevelopment
https://europeanwomenonboards.eu/
THE CREW
European Women on boards, a real company bonus EWOB
EWOB - Case
OUR EXPERTISES
SLIDE 25 Enaviga - Intro
Enaviga A real source
Enaviga
SLIDE 26 Enaviga - Case
THE CREW
The Crew demonstrated even before being selected their real interest in our young company by proposing already ideas, concept and visuals. Like in any relationship, it can work only when it works in both ways like this; we are passionate about our development, The Crew is proud to put their name on what they produce. François Helard, Cofounder Enaviga Enaviga is a Belgian startup that created an app that is dedicated to facilitating boat rentals. From booking to check-out, the objective was to launch this user-friendly app and to create an experience for Enaviga’s target audience. #userexperience #teasingvideo #tuto #motiondesign #newwebsite
www.enaviga.com
Enaviga A real source
“
Discover the video
OUR EXPERTISES
SLIDE 27 IBA - Intro
IBA
IBA, making sense of technology We put people at the heart
SLIDE 28 THE CREW
IBA, making sense of technology We put people at the heart
SITUATION
IBA (Ion Beam Applications S.A.) is a medical technology company that develops innovative and integrated solutions to diagnose and treat
- cancer. IBA is the world leader in proton therapy, currently the most
advanced form of radiotherapy.
SOLUTION
Following internal strategy methods, we have learned about their primary motivations and how to enhance knowledge and understanding about this particular field of technology. As their strategic partner, we suggested developing and positioning a unique graphic identity for this market that placed the human aspect at the centre of their communications. #strategy #positioning #branding&identity #brandactivation #humancentered
https://iba-worldwide.com
IBA - Case 1
OUR EXPERTISES
SLIDE 29 THE CREW
IBA - Case 2
IBA, making sense of technology
OUR EXPERTISES
SLIDE 30 IBA Industrial - Intro
IBA Industrial
IBA back at IMRP!
SLIDE 31 THE CREW
IBA back at IMRP!
Discover the video In Vancouver at IMRP 2016, IBA introduced the second generation Rhodotron and our new TT50
- concepts. Now two years later, these concepts
have become reality. They’re up and running … ready for your application and business. The Crew produced the stand, a corporate brochure, video animation, stand animations and newsletter for IBA industrial. # stand #motiondesign
https://youtu.be/i6G8_3nqs9Y
IBA Industrial - Case
OUR EXPERTISES
SLIDE 32 Assuralia
Assuralia
ASSURALIA How to promote the profession of "medical advisor"
SLIDE 33 THE CREW
IBA - Case 1
❖ Creation of an "always-on" platform for information on the business, which can be used over the long term ❖ Implementation of activation campaigns in order to ❖ to increase awareness ❖ to generate leads ❖ Mobilization of all actors in the sector
Demonstrate that the medical advisors are first and foremost
OBJECTIVES:
#strategy #positioning #branding&identity #video reportage#humancentered
OUR EXPERTISES
SLIDE 34 Interparking - Intro
Interparking
Interparking, We’re committed to the a partner in tomorrow’s city mobility of the future a player in yesterday’s city,
SLIDE 35 Interparking - Case 1
THE CREW
Interparking, We’re committed to the a partner in tomorrow’s city mobility of the future
SITUATION
In 2018, Interparking celebrates its 60th anniversary. The perfect opportunity for the company to reinforce its positive image and create traffic on its website and at its car parks.
interparking-60years.com
a player in yesterday’s city,
OUR EXPERTISES
SLIDE 36 THE CREW SOLUTION
To encourage car park users to participate in the celebration, we invited them to join the contests. Hidden cameras in the car parks caught users in a funny surprising way. These videos were shown on various social media networks with a link to a mini-website created for the occasion. A specially designed 60 years anniversary logo completed the communication part
#logo #brandactivation #contest #websitetraffic #conversion #webdevelopment
KPI
40% of the website visitors were interested in participating in the contests.
Interparking - Case 2
OUR EXPERTISES
SLIDE 37 interparking - Intro
Interparking
Interparking, serving urban mobility for 60 years
SLIDE 38 THE CREW
Interparking, activity report with a mobile-first
Interparking wanted to create an activity report celebrating their 60th
- anniversary. For their 2018 report, they
chose to produce a digital mobile first activity report in addition to their traditional print report. #webpublication #mobilefirst #interviews #printpublication
interparking-2018.com
Belgocontrol - Case
digital version
OUR EXPERTISES
SLIDE 39 Test-Achats - Intro
Test-Achats
Test-Achats A strategy that successfully illustrates the mobilisation
- f different target groups
with a common interest.
SLIDE 40 THE CREW VEERLE
JAN MARIE
MARC
GOOGLE ADWORDS BANNERING
Test-Achats A strategy that successfully illustrates the mobilisation
- f different target groups
with a common interest.
SITUATION 2018
For the third time, the Test Achats organisation has launched a recruitment campaign for a group buying scheme for photovoltaic panels. The purchase of photovoltaic panels is a rational purchase, as much due to price as to quality. The consumer is looking for additional information before buying something.
Test-Achats - Case 1
OUR EXPERTISES
SLIDE 41 THE CREW SOLUTION
We have selected four profiles that meet four different expectations, in the margin of a group buying scheme for photovoltaic panels. Based on the feedback analyses (three waves), we redirected our media efforts. #persona #conversion #googledisplay #SoMe #googleadwords
RESULTS
+ 150% more requests for installation quotations compared to 2017
https://www.test-aankoop.be/acties/zonnepaneel#
Test-Achats - Case 2
OUR EXPERTISES
SLIDE 42 Discover in 60 seconds the interest of investing in a photovoltaic installation
Test-Achats / Test-Aankoop
SLIDE 43 THE CREW
2019 new challenge Test-Achats / Test Aankoop
EWOB - Case
Discover the video
OUR EXPERTISES
SLIDE 44 Ixelles - Intro
An XXL campaign to clean We supported Ixelles the streets of XL
Ixelles
SLIDE 45 Ixelles - Case
An XXL campaign to clean We supported Ixelles the streets of XL
THE CREW SITUATION
Tons of litter pollute the streets of Ixelles every day. How do we get pedestrians, tourists and inhabitants to react? How do we open their eyes to the impact of every piece of litter thrown on the streets of Ixelles?
SOLUTION
This called for a shocking campaign. Something like a 20 meter tall cigarette butt in the middle of Place Flagey, or a soda can the size of a building
- n the pavement. Litter in the streets has massive
consequences for our environment. We needed to remind people, and that’s what we did. #brandactivation #guerillacampaign #photomontage
OUR EXPERTISES
SLIDE 46 Belgocontrol - Intro
Belgocontrol
Belgocontrol, giving wings to growth How to harmonise the print & online annual report
SLIDE 47 THE CREW
Belgocontrol, giving wings to growth How to harmonise the print & online annual report
Belgocontrol is an autonomous public
- company. Its main mission is to
guarantee the safety of air traffic in the civil airspace, passengers and the population on the ground. At the same time, we developed a print and digital report that provided creative harmonisation of both approaches. #webpublication #videoproduction #interviews #printpublication
https://annualreport2017.belgocontrol.be/
Belgocontrol - Case
OUR EXPERTISES
SLIDE 48 Skeys - Intro
Skeyes
Skeyes, an annual report reflecting the new identity
SLIDE 49 THE CREW
Skeyes, Our eyes on your safety an annual report reflecting their new identity
2018 was a very special year for skeyes: the company celebrated its 20th anniversary and changed its name. On this occasion, we proposed a strong creative concept. As in the previous edition, we developed a print and digital report that provided creative harmonisation of both approaches. #webpublication #videoproduction #interviews #printpublication
https://annualreport.skeyes.be/en/homepage/
Belgocontrol - Case
OUR EXPERTISES
SLIDE 50 Auchan - Intro
Auchan
Together let’s reinvent Auchan!
SLIDE 51 Auchan content
THE CREW
Auchan is a global, family group, a people-centric, winning company, a historic distributor and a next-generation retailer. Auchan Retail probably provides the best retail market experience in Europe. #webpublication
www.auchan-retail.com
Together let’s reinvent Auchan!
Auchan - Case
OUR EXPERTISES
SLIDE 52 Auchan content
THE CREW
Auchan - Case
https://www.auchan-retail.com/fr/
Together let’s reinvent Auchan!
Worldwide social wall
OUR EXPERTISES
SLIDE 53 Auchan content
THE CREW
Auchan - Case
Auchan Holding brings together 3 independent companies
Present in 18 countries across 3 continents, Auchan Holding brings together 3 companies with complementary businesses: Auchan Retail is a retailer of everyday useful items, Oney provides banking services that allow customers to finance their purchases and Ceetrus' commercial real estate services provide modern and welcoming premises for our customers. #webpublication
https://www.auchan-holding.com/en
OUR EXPERTISES
SLIDE 54 Sphere- Intro
Sphere
SPHERE leader in innovation for responsible packaging
SLIDE 55 Auchan content
THE CREW
Auchan - Case
SPHERE leader in innovation for responsible packaging
SPHERE is a family-owned French group founded in 1976. It is the leading European company of household packaging, present in three markets: consumer, professional and local authorities, and producer of bioplastic resins. #webpublication
https://sphere.thecrew.digital/
OUR EXPERTISES
SLIDE 56 Rezidor - Intro
The Rezidor Hotel Group
Moving forward in perpetual motion The Rezidor Hotel Group print & online AR
SLIDE 57 THE CREW
Moving forward in perpetual motion The Rezidor Hotel Group print & online AR
The Carlson Rezidor Group, one of the world’s top ten hotel groups, wanted to create an online version of its annual
- report. The communication director gave
us a clear brief to create a compelling annual report, using innovative digital techniques. #annualreport #buzz #teasing #usercentric #traffictowebsite #bannering #gifanime #motiondesign
https://annualreport2016.rezidor.com/
Rezidor - Case
OUR EXPERTISES
SLIDE 58 Korys
“You must be the change you wish to see in the world”
korys
SLIDE 59 THE CREW
korys
korys case
“We invest to create sustainable value through our holistic approach,
- ur crafusmanship and our commitment”
is the investment structure of the Colruyt Family
OUR EXPERTISES
SLIDE 60 City One
City One
CITY ONE Make your welcome a signature
SLIDE 61 THE CREW
City One is an independent group and a key player in the fields of reception and service in companies, culture, events, entertainment and sales promotion, within airport and railway platforms and finally through the concession of spaces. Our objectives
City One More than ever, believing in the human being
❖ Lead conversion tunnel ❖ Create a conversion tunnel for prospects, with measurable KPIs and statistical tracking ❖ Customer prospecting tunnel ❖ Propose content to build loyalty and strengthen the already very strong customer relationship. ❖ Recruitment prospecting tunnel ❖ Identify the targets (students, mothers, job seekers, 50+) and draw the path to reassure them, inspire them and convince them to apply. ➢ Inbound marketing opportunity (storytelling, videos, photos, via emailing) ➢ Activation opportunity (gamification, social media, website, emailing) ❖ still on production
OUR EXPERTISES
SLIDE 62 Q8 mazout
Q8 Mazout
user centric strategy q8mazout.be / lu
SLIDE 63 THE CREW
EWOB - Case
❖ 2 Websites : q8mazout.lu and q8mazout.be ❖ 7 different delivery zones (with different sales prices) ❖ 5 Languages (FR / NL / PT / LU / DE) ❖ Order platform + Other information's pages (Increase Traffic) ❖ Better usability to improve conversion rate ❖ Online Payment ❖ Customer Space ❖ Mobile and tablets responsive ❖ Price List and Order page clear and user-friendly ❖ Click to call option ❖ still on production
Q8 mazout Tailor-made solution
OUR EXPERTISES
SLIDE 64 spmt arista
spmt arista Well-being at work, health monitoring, prevention advice, training
spmt arista
SLIDE 65 THE CREW
Auchan - Case
Internal communication: Staff members will integrate the new positioning through the practice of its new values… through the game
Internal and external communication
❖ transmission of the brand image ❖ stimulation of creativity ❖ strengthening of communication processes ❖ increased employee engagement ❖ development of concrete skills ❖ integration of company values ❖ encouraging employee involvement
OUR EXPERTISES
SLIDE 66 Auchan content
THE CREW
Auchan - Case
Internal and external communication
external communication: ❖ corporate video ❖ loyalty and cross-selling strategy ❖
- nline training & certification (intranet)
❖ commercial simulator
OUR EXPERTISES
SLIDE 67 Telene
Telene
Innovative chemistry for designers Telene
SLIDE 68 THE CREW
EWOB - Case
Redesign of the website TELENE is an industrial producer of thermosetting resins, active in Europe, the Middle East and Africa. We will
Telene Inspire innovation & reassure quality
❖ create a platform that addresses industrial designers, to inspire them, as well as end customers as future prescribers. ❖ illustrate the benefits of the product and provide information about it. ❖ highlight the service provided, to reinforce the notion of partnership, through content such as "technical support" and "technical center". ❖ still on production
OUR EXPERTISES
SLIDE 69 Telene
Telene
Innovative chemistry for designers Telene
VAN BUUREN MUSEUM; OUR PASSION FOR THE ART WORLD
SLIDE 70 THE CREW
EWOB - Case
Redesign of the website Built in the Dutch style in 1928, the museum combines the warmth of a home – the former residence of the banker and art patron David Van Buuren and his wife – with the sumptuousness of a museum. The art deco house is home to an impressive collection of paintings by renowned artists from the 16th century to the 20th century, including the circle of Pieter Bruegel the Elder, James Ensor, Henri Fantin-Latour and Constant Permeke. In addition, the museum is home to a unique collection by the artist Gustave van de Woestijne, a member of the first group
- f the Laethem-Saint-Martin school and a major artist of his
time.
VAN BUUREN Museum & gardens
OUR EXPERTISES
SLIDE 71 Telene
Telene
Innovative chemistry for designers Telene
VAN BUUREN MUSEUM; OUR PASSION FOR THE ART WORLD
SLIDE 72 THE CREW
EWOB - Case
The Home of collectors, is a place to engage with art Located in Brussels in the heart of Europe, the arthouse is both a place of exchange and reflection on art, as it is the ideal place to sell or acquire a work of art. Their extensive experience of the market, across a broad range of specialisms means you can rely, with confidence on our ability in valuation
- f and enhancing your collections.
Arthuis is more than a sales house, more than a gallery, Arthuis is an embassy of Art, a family house for collectors. ❖ create a complete brandbook including new logo style ❖ Develop a website including a auction module ❖ still on production
ARTHUIS The residence of art
OUR EXPERTISES
SLIDE 73 THE CREW
2019, they trust us
www.thecrewcommunication.com
2019, they trust us
FOD/SPF