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The Communication Platform For the Food Retail Industry
The Communication Platform For the Food Retail Industry GlobalWorx - - PowerPoint PPT Presentation
The Communication Platform For the Food Retail Industry GlobalWorx - - PowerPoint PPT Presentation
The Communication Platform For the Food Retail Industry GlobalWorx Tier 1 Last Year Tier 1 Results Total Service Issues 81.50 % accepted Last Year: 12 % Not Satisfactory 5768 Top 10 Stores Top 10 Suppliers Coca Cola 722 #272 200
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132 133 165 165 201 337 354 558 578 722 Nestle Mondelez Pepperidge Farm DSPG Flowers Frito Lay Summit Dist Bimbo Pepsi Coca Cola
Last Year– Tier 1 Results
90 91 100 106 121 126 128 138 190 200 #747 #717 #733 #258 #191 #188 #149 #107 #173 #272
Top 10 Stores
Total Service Issues Last Year: 81.50% accepted 12% Not Satisfactory
Top 10 Suppliers
5768
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GlobalWorx – Tier 1 Results
Store CSI’s
173 23 209 17 725 13 227 11 196 11
Summit Distributing - Last 60 Days
223 229 19
Accepted Total Unsatisfactory Unresponsive
5
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GlobalWorx – Tier 2
Scanning of DSD Out-of-Stocks
Pilot Data
Stores: #117, #125, #191, #231
Suppliers
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GlobalWorx – Tier 2
Automated Vendor Notifications (AVN) Automated Critical Service Issues
Criteria: ▪ 2 or more Ad item out-of-stock ▪ 2 or more Top priority item(s) ▪ 3 consecutive days item out-of-stock Daily notification sent to your suppliers first contact in their protocol chain of any out-of-stocks that were scanned that day.
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GlobalWorx – Tier 2
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GlobalWorx – Tier 2
Why Scanning OOS can make a difference
Total Scanned OOS –7066 Average OOS 441 per store/week Generated 437 Service Issues Average CSI 27 per week/store CSI’s Prior to Pilot All Suppliers CSI’s During Pilot 9 Suppliers Average 4 per week/store
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Total 437
20 26 14 26 73 78 63 59 40 44 28 24 25 35 16 17 33 36 33 21 19 21 8 13 55 7 11 12 50 100 150 200 250 300 #117 #191 #125 #231
CSI’s by Supplier
Coke Pepsi DSPG Frito Lay Mondelez Nestle Schwans S-L Dist 20 26 14 26 73 78 63 59 20 40 60 80 100 120 #117 #191 #125 #231
CSI’s by Supplier
Coke Pepsi
GlobalWorx – Tier 2
Why Scanning OOS can make a difference
Item Status
Ad Items Other
Ad Items 68.64%
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1864 2471 1742
715 778 417 600 406 515 119 322 251 261 133 272 25 89 23 81 109 129 126 169 233 530 73 137 67 90 26 82 58 79 72 79 500 1000 1500 2000 2500 3000 #117 #191 #125 #231 Coke Pepsi DSPG Frito Lay Mondelez Nestle Schwans S-L Dist
989
715 778 417 600 406 515 119 322 200 400 600 800 1000 1200 1400 #117 #191 #125 #231 Coke Pepsi
GlobalWorx – Tier 2
Why Scanning OOS can make a difference
OOS by Supplier
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GlobalWorx – Tier 2 Push Reports
Operations Category Management Distributors Manufacturer
Stores
- Daily Scanned Items
- Weekly Scorecard/CSI
Summary
- Top Suppliers Greatest
Opportunity/Top Stores Greatest Opportunity
- Top Suppliers Greatest
Opportunity/Top Districts Greatest Opportunity Category Managers
- Weekly report of top suppliers
with greatest opportunities
- Monthly service level
summary report for suppliers with greatest opportunity
- YTD program summary report
by request
- Weekly service level
summary report
- Weekly out of stock report
- Consecutive-day OOS
- Multi-day OOS
- Top OOS Items
- Monthly contact
management update report
- Manufacturer level report on
distributor service level performance Distributors Manufacturer
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Top 10 CSIs by Supplier Top 10 OOS by Supplier Top 10 Unresponsive CSIs by Store Top 10 CSIs by Store
Ad-Item OOS
Top 10 Ad-Items OOS by Store
CSI OOS
OOS by Status Top 10 OOS by Store
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Date: 7/8/19 – 7/14/19
Multiday OOS
Manufacturer: Coca Cola Date: 7/8/19 – 7/14/19
Consecutive Day OOS
Manufacturer: Coca Cola
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Key Pilot Learnings
▪ Ad Item Criteria ▪ Manual Vs Automated CSI’s ❖ Time – Efficiency ❖ Consistency and standard ▪ Item specific trends ❖ Consecutive OOS ❖ Multi-Day OOS ▪ Improving Supplier/Category Mgr/Store Team Knowledge ❖ Visibility ❖ Reporting ❖ Accountability
The data that you provide from your daily OOS Scans is important and valuable in generating consistent performance and change as needed.
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Next Steps for Phase-2 Execution
- Our "Go-Live" date is Monday, August 5
- The DSD sections that you will scan OOS includes Soda, Salty Snacks,
Cookies & Crackers, Frozen Pizza, and Frozen Ice Cream
- You will simply access the "GW OOS" function from your TC51/70
- You will scan the OOS items consecutively
- At completion of your Daily OOS Scan before 12:00pm each day, simply
hit the SAVE button to finalize
- More specific and complete details on the OOS scanning process will be
forwarded to all Stores next week
- After Labor Day we will add additional Suppliers for OOS scans including
Commercial Bread, Cake, and Mission Foods. Just a 1% increase in sales from improved in-stock position on the current Phase-2 vendor group translates to approximately $270,000 annually in increased profit.
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