the communication platform for the food retail industry
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The Communication Platform For the Food Retail Industry GlobalWorx Tier 1 Last Year Tier 1 Results Total Service Issues 81.50 % accepted Last Year: 12 % Not Satisfactory 5768 Top 10 Stores Top 10 Suppliers Coca Cola 722 #272 200


  1. The Communication Platform For the Food Retail Industry

  2. GlobalWorx – Tier 1

  3. Last Year – Tier 1 Results Total Service Issues 81.50 % accepted Last Year: 12 % Not Satisfactory 5768 Top 10 Stores Top 10 Suppliers Coca Cola 722 #272 200 Pepsi 578 #173 190 Bimbo 558 #107 138 Summit Dist 354 #149 128 Frito Lay 337 #188 126 Flowers 201 #191 121 DSPG #258 165 106 Pepperidge Farm #733 165 100 Mondelez #717 91 133 #747 Nestle 90 132

  4. GlobalWorx – Tier 1 Results Summit Distributing - Last 60 Days 223 19 5 229 Accepted Total Unresponsive Unsatisfactory Store CSI’s 173 23 209 17 725 13 227 11 196 11

  5. GlobalWorx – Tier 2 Scanning of DSD Out-of-Stocks Pilot Data Stores: #117, #125, #191, #231 Suppliers

  6. GlobalWorx – Tier 2 Automated Critical Automated Vendor Service Issues Notifications (AVN) Daily notification sent to your suppliers Criteria: first contact in their protocol chain of 2 or more Ad item out-of-stock ▪ any out-of-stocks that were scanned 2 or more Top priority item(s) ▪ that day. 3 consecutive days item out-of-stock ▪

  7. GlobalWorx – Tier 2

  8. GlobalWorx – Tier 2 Why Scanning OOS can make a difference CSI’s During Pilot 9 Suppliers CSI’s Prior to Pilot All Suppliers Average 4 per week/store Total Scanned OOS – 7066 Generated 437 Service Issues Average CSI 27 per week/store Average OOS 441 per store/week

  9. GlobalWorx – Tier 2 Why Scanning OOS can make a difference CSI’s by Supplier CSI’s by Supplier Item Status #231 #231 26 26 59 24 17 21 59 13 12 Total 437 #125 #125 14 14 63 28 16 63 33 8 11 Ad Items 68.64% #191 #191 26 26 78 44 78 35 36 21 7 Ad Items Other #117 #117 20 20 73 40 73 25 33 19 55 0 0 50 20 100 40 150 60 200 80 100 250 120 300 Coke Pepsi DSPG Frito Lay Coke Mondelez Pepsi Nestle Schwans S-L Dist

  10. GlobalWorx – Tier 2 Why Scanning OOS can make a difference OOS by Supplier 1742 #231 #231 600 322 272 81 169 137 82 79 600 322 #125 417 119 133 23 126 73 26 72 #125 417 119 989 2471 #191 778 515 261 89 129 530 90 79 #191 778 515 1864 #117 #117 715 406 251 25 109 233 67 58 715 406 0 500 1000 1500 2000 2500 3000 0 200 400 600 800 1000 1200 1400 Coke Pepsi Coke Pepsi DSPG Frito Lay Mondelez Nestle Schwans S-L Dist

  11. GlobalWorx – Tier 2 Push Reports Operations Distributors Category Management Manufacturer Stores Distributors • Daily Scanned Items • Weekly Scorecard/CSI • Weekly service level Summary summary report • Top Suppliers Greatest • Weekly out of stock report Opportunity/Top Stores o Consecutive-day OOS Greatest Opportunity • o Top Suppliers Greatest Multi-day OOS o Opportunity/Top Districts Top OOS Items Greatest Opportunity • Monthly contact management update report Category Managers • Weekly report of top suppliers Manufacturer with greatest opportunities • • Manufacturer level report on Monthly service level summary report for suppliers distributor service level with greatest opportunity performance • YTD program summary report by request

  12. OOS CSI Ad-Item OOS Top 10 Ad-Items OOS by Store Top 10 CSIs by Store Top 10 OOS by Store Top 10 OOS by Supplier OOS by Status Top 10 Unresponsive CSIs by Store Top 10 CSIs by Supplier

  13. Date: 7/8/19 – 7/14/19 Date: 7/8/19 – 7/14/19 Consecutive Day OOS Multiday OOS Manufacturer: Coca Cola Manufacturer: Coca Cola

  14. Key Pilot Learnings Ad Item Criteria ▪ Manual Vs Automated CSI’s ▪ Time – Efficiency ❖ Consistency and standard ❖ Item specific trends ▪ Consecutive OOS ❖ Multi-Day OOS ❖ Improving Supplier/Category Mgr/Store Team Knowledge ▪ Visibility ❖ Reporting ❖ Accountability ❖ The data that you provide from your daily OOS Scans is important and valuable in generating consistent performance and change as needed.

  15. Next Steps for Phase-2 Execution • Our "Go-Live" date is Monday, August 5 • The DSD sections that you will scan OOS includes Soda, Salty Snacks, Cookies & Crackers, Frozen Pizza, and Frozen Ice Cream • You will simply access the "GW OOS" function from your TC51/70 • You will scan the OOS items consecutively • At completion of your Daily OOS Scan before 12:00pm each day, simply hit the SAVE button to finalize • More specific and complete details on the OOS scanning process will be forwarded to all Stores next week • After Labor Day we will add additional Suppliers for OOS scans including Commercial Bread, Cake, and Mission Foods . Just a 1% increase in sales from improved in-stock position on the current Phase-2 vendor group translates to approximately $270,000 annually in increased profit.

  16. Questions?

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