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The challenges and complexities of communities acquiring and managing a sport centre a question of human capacity? DR. LINDSAY FINDLAY-KING DEPARTMENT OF SPORT, EXERCISE AND REHABILITATION NORTHUMBRIA UNIVERSITY Overview Community


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The challenges and complexities of communities acquiring and managing a sport centre – a question of human capacity?

  • DR. LINDSAY FINDLAY-KING

DEPARTMENT OF SPORT, EXERCISE AND REHABILITATION NORTHUMBRIA UNIVERSITY

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Overview

 Community Asset Transfer (CAT) in sport – what and why?  Human capacity and capital – what do we already know?  Case studies  Human capacity mobilisation and challenges  Community support needs  Practical implications

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Community Asset Transfer

  • what is it?

Community Asset Transfer is the transfer of management and/or

  • wnership of public land and buildings from its owner (usually a

local authority) to a community organisation (such as a Development Trust, a Community Interest Company or a social enterprise) for less than market value – to achieve a local social, economic or environmental benefit. Locality (2019) https://mycommunity.org.uk/take-action/land-and-building- assets/community-asset-transfer/

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Community Asset Transfer – the sport picture?

A transformation of public

leisure services

Large trusts, small trusts –

increase in small since 2011

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SPORT CAT - the picture

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Community Asset Transfer – why?

 Strong policy thrust in UK (since the turn of the century) (Aiken

et al, 2008)

 UK Localism act (2012)  Austerity  Stimulated by cuts in local govt. budgets, the enthusiasm of

volunteers, and a vision of something better.

 Austerity and Big Society rhetoric in parallel

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Community Asset Transfer – policy and promotion

 Policy rhetoric of CAT - positive empowerment and

sustainable development

 ‘empowerment, inclusion and securing of local futures’

(see Skerratt and Hall (2011a, p.172) for critique)

 Sport England (2018) identify multiple benefits of local sport

facility transfer to community based organisations

  • give greater security and sustainability to local facilities,
  • and for communities to design and run services that make -

them ‘more inclusive and responsive than state run services’.

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Overview of research academic perspective:

Our work:

 Case studies of sports facilities from 2014  Papers which focus on – the type of localism, form of

associative democracy, effectiveness of this form of management

 Reports on Chartered Institute for the Management of Sport

and Physical Activity web site https://www.cimspa.co.uk/voluntary-transfer.html

 Previous papers – research link

https://www.northumbria.ac.uk/about-us/our-staff/f/lindsay- findlay-king/

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Insight need

 Process of the acquisition and subsequent management  Human endeavour – voluntary and paid staff  Capacity – associated challenges e.g. shortages  Importance of human capacity and capital

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Capacity

“Capacity refers to the ability to perform or produce and is often used in reference to potential (as in ‘maximum capacity’). Capacity is multi-dimensional. An organisations overall capacity to fulfil its mission depends on a variety of specific capacities.” (Hall et al, 2003, p.3)

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Hall’s model

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Human capacity

 “the ability to deploy human capital (i.e., paid staff and

volunteers) within the organisation, and the competencies, knowledge, attitudes, motivation, and behaviours of these people” (Hall et al., 2003, p.5)

 “…talents, knowledge, know-how and experience brought

into the organisation by its volunteer members.” (Sharpe, 2006, p.389)

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Human capacity mobilisation issues –CSOs

 Capacity issues in grass roots community sports organisations

 Scarcity of volunteers  Coping with ‘professional’ demands  Knowledge and skill capacity  Size of club and programme – greater capacity demands

(From Millar & Doherty (2016), Misener & Doherty (2009,) Sharpe, (2006) Wicker & Bruer (2011) Doherty, Minsener and Cuskelly (2014)

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Human capacity mobilisation issues –CAT

“Capacity and leadership within the community, the skills and time to make an asset work, a history of voluntary and community action, and technical and community development support.” (Aiken et al, 2011, p.7).

 Sufficient volunteers  Right skills and knowledge  Composition of the community  History of positive volunteering and community action  Enthusiasm and common focus  Technical, specialist, managerial and community building knowledge

and skills/training needs

 Governance, decision making, strategy and leadership  Skills and advice from ‘professional’ organisations  Relationship and networks

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Capacity gap?

 There may be a gap between what is required to operate a

facility and the capacity communities have.

 We know the importance of human capacity to project

feasibility, with its further effect on other capacities

 We know the effect of scarcity of resources and

  • rganisational capacity on voluntary sport organisations

achieving their goals (Doherty, Misener & Cuskelly, 2014; Misener & Doherty, 2009, Sharpe, 2006; Wicker & Breuer, 2011).

 This has never been examined within asset transferred sport

facilities.

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Method

 3 facility case studies  Multiple focus groups and individual interviews with voluntary

Board, general volunteers and paid employees in each case and a senior Director in the local authority that the facilities transferred from.

 Data collected over the last three years

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Case studies

 Diverse county – city and contrasting surburbs and villages in

(numerous of these in decline)

 Over 50% of the County population are living in the top 30% of

deprived areas

 2011 LA review of leisure portfolio (face of £1.2 million cuts)  Decided they would consult on closure of 6 sports/leisure

complexes across the County

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Case studies

Facility Outcome CAT group Most recent CAT Type of facility

Remained with Council after consultation Closed and demolished after failed community campaign to save it Case study A CAT Local community group Charity 2011 Leisure complex Case study B CAT Local sports club Charity 2011 Sport specific centre Case study C CAT – sublet twice Parish Council – sublet twice to: Community Interest companies 2017 Sport specific centre Closure x 2, CAT x 2 Community hub Charity 2017 Leisure complex and other community hub programme

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Acquisition phase

 Volunteer workforce mobilised  Only one facility had financial assistance to have a Business

plan written for them.

 Local authority support – but not deemed useful  Greater support utilised from others

Themes on acquisition:

 Motivations and engagement of community  Roles, skills & knowledge, professionalism  Key individuals as drivers  Volume of workload  Support from other organisatons

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Initial motivations for action

“…I think when the news came in that we were at risk…you sort

  • f think, well it if closes, from a selfish point of view, what are we

going to do? With the children?” (General volunteer, Facility B) “…the only reason we ended up taking over was because the Council was going to close it…because they said there was enough facilities within a certain area…and this one wasn’t

  • required. We obviously totally disagreed and the nearest one is in

the middle of [X] city. Well obviously that’s a bus journey and for some of our members it would be two bus journeys, from the little villages around us” (Trustee, Facility A)

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Community engagement developed – CLOSE or SAVE

“Yes, we put forward our case for them keeping it open, but we knew right from the start it was futile, really. It was more for publicity and campaigning as to why it should stay open and therefore you should keep it open.” (Trustee, Facility A) “Publicity so that people knew what was happening – who we

  • were. And the fact that it was going to close if they didn’t get

involved.” (Trustee, Facility B) “When the news came into us that…we might still be able to keep it going…it was then just a case of well, what can we do?... And everybody felt the same, pretty much, I think…And everybody has different things to add…” (General volunteer, Facility B)

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Professional skill set?

“We’ve been praised by people we spoke to after the transfer…that we were very professional” (Facility A trustee) “…you had to then put together a business package, a business plan and submit this to them and they came up with a 14-page document with 14 criteria that you had to hit and a lot of them were very difficult criteria but actually, for example, proof that you had someone in the organisation that has the ability to run a large leisure complex….it was volunteers but they expected the same standard from volunteers as they would from a professional

  • rganisation.” (Facility B Director)
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Volume of workload

“It was constant working…we were here trying to get the building done” (Trustee, Facility C). “I mean I would say for the six months of trying to pull the business plan together I didn’t go in the gym as a coach. I was in the gym but I was upstairs in a room working on the business plan and bringing in key people from parents who I knew had expertise in different areas just to pull this document together because I knew I couldn’t just put in two sheets of A4, it was impossible.” (Director, Facility B) ‘mucking in’ , ‘Dunkirk spirit’, ‘painting for weeks’…

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Post-acquisition phase – managing the facility

Themes post-acquisition:

 Mixed models of delivery  Smaller, multi-functioning paid staff teams  Refinements over time to R and R of paid staff and V’s  Volunteer workforce demands and development of common

vision

 Changes to knowledge and skills required

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Refinements over time

“…then we realised that there was a bit more to running it and there was a bit more admin and ordering toilet rolls. We’re still

  • realising. We still don’t know what we all have to do” (Facility B)

“…it’s kind of developed into whatever we’ve needed to” (Facility B)

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Common vision

“There was kind of people going, “Oh, they’ll fail within six months.” So I think it was just our stubbornness, probably. Like I say, no we’re actually… We’re not going to. And I think it’s at that point that we all kind of thought, well, what can we bring to it?” (Facility B, volunteer, now paid staff)

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Human capacity challenges

Themes

 New knowledge and skills demands  Sufficiency, continuity and pressure on volunteers  Staffing pressures  Support needs  Who develops capacity?

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New knowledge and skill demands – the unknown

“But the issues around the compliance, the running of the building… You know, just paying the bills and everything else that comes in…Just things like, you know, you need to have, you know, the sanitary stuff…you come in and you need to have that

  • rganised. You need to have all your insurances in place…you

need to have all of your regular checks of your… fire alarm system needs to be done. Your training of the fire alarm system, and all of…your risk assessments. All the type of stuff. That’s what I think people coming into this environment wouldn’t have a clue about.” (C, main Director)

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New knowledge and skill – changing demands

“And the more we’ve taken on, the more we’ve had to,

  • bviously, work round and understand. Just in terms of putting

policies in place for” (B, Volunteer). “The systems are still a little bit from a club approach – because we didn’t come into it as a big business, we came into it as kind

  • f a voluntary club that I, kind of, tick off the registers. And I’m

just thinking there must be a more effective way now than ticking

  • ff the registers and, you know… We’re just pulling everything

together” (B, Paid Staff) “It’s a bit of a learning curve” (C, General Volunteer).

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Sufficiency and continuity of volunteers

“…time-wise…it was horrific…You know, it doesn’t end – it’s just less intrusive.” (Facility C, Director) “…to come and start something like this, I think they would’ve just said, ‘I’m throwing the towel in’. Because it isn’t easy. It is very difficult” (Facility C, Volunteer – now paid staff) “I think if more than three of us left then it probably would go downhill very quickly so that’s a challenge in itself because it’s a big responsibility. You almost feel guilty that if you want to take a night off or something so the commitment is a big challenge of those helpers.” (Facility B, Director)

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Support needs

  • Health and safety and building regulation compliance
  • Business planning
  • Human resource management - legal implications of TUPEE
  • Tenancies
  • Membership systems
  • Facility Management (cases B and C)
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Who develops capacity? - stretched

“We’ve always either managed to find somebody who knows somebody who knows somebody, or we’ve taught ourselves.” (Facility B, Volunteer, now paid staff) “you suddenly find out that, you know, we were doing a…thing

  • urselves, which we thought we were doing right. And suddenly

you find, actually, we weren’t. So now we’ve had to bring in a company to do it” (Facility B, Volunteer)

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Practical implications

Do communities have capacity and if not who is supporting capacity building?

 What support is needed? Support needs to be bespoke to CAT

and sport facilities

 Tensions – ‘professional’ management expectations, ‘legitimate’

ways to manage and govern

 The stress of coping with the demands of asset management –

sustainability/burn out

 Further research needs

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References

Aiken, M., Cairns, B. and Thake, S. (2008) Community ownership and management of assets. York: Joseph Rowntree Foundation Aiken, M., Cairns, B. Taylor, M. and Moran, R. (2011) Community

  • rganisations controlling assets: a better understanding. York: Joseph

Rowntree Foundation Doherty, Misener and Cuskelly (2014) Toward a Multidimensional Framework of Capacity in Community Sport Clubs. Nonprofit and Voluntary Sector Quarterly 43(2S) 124S– 142S Fischer, A. & McKee, A. (2017) A question of capacities? Community resilience and empowerment between assets, abilities and relationships. Journal of Rural Studies 54, 187-197 Gilbert, A. (2016) A common interest - The role of asset transfer in developing the community business market. Power to Change. https://www.powertochange.org.uk/research/common-interest-role- asset-transfer-developing-community-business-market/ Hall, M. H., Andrukow, A., Barr, C., Brock, K., de Wit, M., Embuldeniya, D., . . . Vallaincourt,Y. (2003). The capacity to serve: A qualitative study of the challenges facing Canada’s nonprofit and voluntary organizations. Toronto, Ontario, Canada: Canadian Centre for Philanthropy.

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References

Locality (2019) Community Asset Transfer. https://mycommunity.org.uk/take-action/land-and-building- assets/community-asset-transfer/ Middlemiss, L. & Parrish,B.D. (2010) Building capacity for low-carbon communities: The role of grassroots initiatives Energy Policy 38, 7559– 7566 Millar, P. and Doherty, A. (2016) Capacity building in nonprofit sport

  • rganizations: Development of a process model Sport Management

Review 19, 365–377 Misener, K., & Doherty, A. (2009). A case study of organizational capacity in community sport. Journal of Sport Management, 23, 457- 482. Sharpe, E.K. (2006) Resources at the Grassroots of Recreation:Organizational Capacity and Quality of Experience in a Community Sport Organization, Leisure Sciences, 28:4, 385-401, DOI: 10.1080/01490400600745894

.

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References

Skerratt, S. and Hall, C. (2011a) Management of community-owned facilities post-acquisition: Brokerage for shared learning. Local Economy 26(8) 663–678 Skerratt, S. and Hall, C. (2011b) Community ownership of physical assets: Challenges, complexities and implications. Local Economy 26(3) 170–181 Sport England (2018) What are the benefits of community asset transfer? https://www.sportengland.org/facilities-planning/community-asset- transfer/understanding-asset-transfer/what-are-the-benefits-of- community-asset-transfer/ Wicker, P., & Breuer, C. (2011). Scarcity of resources in German non- profit sport clubs. Sport Management Review, 14, 188–201