The CareHere eHealth Center: How Jackson Health is Extending Onsite - - PowerPoint PPT Presentation

The CareHere eHealth Center: How Jackson Health is Extending Onsite Health

Scott L’Heureaux | Group President & CEO | Jackson Therapy Partners Caryn Cook | CEO | Genesys Tonia Scofield | Chief Experience Officer | Genesys Michael Gonzales | VP , Product Development & Innovation | CareHere Edward W. Schwartz, MD | Chief Medical Officer | CareHere

Jackson Therapy Partners

Before co-launching Genesys, Tonia served as a Vice President of Client Services and Consulting at one of the Largest Publicly Traded Firms in the world and a Senior Client Executive at Great-West Healthcare/Cigna. Earning a Bachelor of Health Care Management from Southern Illinois University, her educational background initiated the launchpad for how Tonia serves others today. Before co-launching Genesys, Caryn served as a Senior Vice President of Health and Welfare Consulting at one of the Largest Publicly Traded Firms in the world and as a Senior Business Development Executive for SunLife Financial and GE Capital/Genworth Financial. Her educational background helped to bring her to each path she has traveled, earning a Bachelor of Business Administration in Risk Management from the University of Georgia and a Certificate in Business and Economics from Oxford University.

Scott L’Heureux, Group President & CEO

A recognized healthcare business and technology leader for more than 25 years, Scott L’Heureux joined Jackson Healthcare over 20 years ago. He currently oversees and shapes the strategic business development and operations of a group of companies in the Jackson portfolio: Jackson Therapy Partners, Jackson Nurse Professionals, Jackson Pharmacy Professionals, Kirby Bates Associates, Healthcare Staffing Technologies, Avant Healthcare, and Healthcare Workforce Logistics.

Genesys Enterprises

Caryn Cook, CEO Tonia Scofield, Chief Experience Officer

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Helping 1,300 healthcare facilities fill critical needs in patient care nationwide, Jackson Nurse Professionals and Jackson Therapy Partners fill thousands of vacant registered nurse and therapy positions every year. Headquartered in Orlando, Jackson Nurse Professionals partners with hospitals and

• utpatient centers annually to solve their nurse staffing shortages while Jackson Therapy Partners

specializes exclusively in the recruitment of occupational therapists, physical therapists and speech language pathologists for the short and long-term staffing needs of clients coast-to-coast. Headquartered in Alpharetta, Georgia, the company has risen to a place of prominence among the largest healthcare staffing and technology companies in the U.S. Through healthcare staffing, search and technology, it impacts more than seven million patients in over 1,300 healthcare facilities each year. Jackson Healthcare is the parent organization of 16 staffing, search and technology

• companies. These companies primarily serve health systems, hospitals and other healthcare

facilities across the nation. Genesys is a new beginning for businesses — a beginning marked by stronger communication, personalized benefits, and a culture that attracts and retains top talent. We are more than Health and Welfare consultants. We are agents of change with a commitment to truth, a heart to serve, and a passion for elevating humanity through our work. This rare approach to doing business coupled with unmatched experience and a wealth of strategic partnerships give us everything we need to enhance potential and uncover growth opportunities for our clients. Better Begins Here. We are ... data-driven, yet people-focused. confident, yet humble. Relaxed, yet professional. Disruptive, yet disciplined.

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THE OPPORTUNITY

100

Remote Employees located in Orlando, FL Approximately With Acute & Chronic healthcare needs Without On-site Healthcare Access similar to Jackson Healthcare Corporate

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The Mission

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1. Scalable: Design a comparable

• nsite

healthcare solution that was economical as well as clinically viable 2. Integrity: Deliver high quality healthcare services through a physician led model 3. Improve Lives: Provide a solution that meets the patients where they are and improves lives regardless of location or access

VS.

TeleHealth Services eHealth Virtual Care Services

What is the Difference? Telemed/ Other Virtual Models vs eHealth Center Model

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Staffing Scope of Service Pharmacy Communications Facility

ü Remote Shared Physician ü Onsite Registered Nurse ü Remote Health Coaches ü Primary & Acute Care ü Care Coordination & Health Coaching ü Full Lab Services & onsite CLIA Labs ü Chronic Condition Management ü 24/ 7 Telemedicine Services ü Health Assessments & Biometrics ü ePrescribing ü Home Delivery ü eRx Discount Prescription Drug Program (~300 med personalized formulary) ü Concierge Rx Delivery X Medication Dispensing ü Engagement Audit & Strategy ü Communications Plan ü Customized materials ü Facility Design Services ü Approximately 250 Sq Feet ü Exam Room, Lab, Reception & Bathroom

What is an eHealth Center Model?

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How did we Build it?

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e H e a l t h – W H A T T O E X P E C T

Equipment Demo

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So How is it Working?

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Leading Indicators: Patient Satisfaction (Net Promoter Score)

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• 1. How likely are you to recommend CareHere to your family or a co-worker?

• f 0+ Good, 25+ Very Good, 50+ Excellent, 75+ World Class

Patient Satisfaction Survey

Jackson Healthcare Wellness Center (eHealth Center, Orlando)

Total Responses: 11

• 4. EHealth Compare

Patient Comments

Leading Indicators: Initial Outcomes

eHealth Center Orlando

227 71

1.8%

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Th Thank You. Qu Question

• ns?

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Ca Caryn Co Cook ccook@t @thegenesys.us To Tonia Scofield tscofield@t @thegenesys.us Mi Michael G Gon

• nzales

MGonzales@C @CareHere.com Ed Edward W. Schwartz, MD ESchwartz@C @CareHere.com