The Business of Green Cleaning by Stephen Ashkin and David Holly - - PowerPoint PPT Presentation

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The Business of Green Cleaning by Stephen Ashkin and David Holly - - PowerPoint PPT Presentation

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The Business of Green Cleaning by Stephen Ashkin and David Holly Publication Sponsored by: milliCare Textile & Carpet Care Introducing.. The Business of Green Cleaning Published by: The IFMA Foundation Written by

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The Business of Green Cleaning

by

Stephen Ashkin and David Holly

Publication Sponsored by:

milliCare Textile & Carpet Care

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Introducing…..

  • The Business of

Green Cleaning

  • Published by:
  • The IFMA Foundation
  • Written by
  • Stephen Ashkin & David Holly
  • Sponsored by
  • milliCare Textile & Carpet Care
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The Business of Green Cleaning

  • Great resource!
  • Implementing a new

program

  • Improving an existing

program

  • Timely
  • Belt tightening
  • Green initiatives on hold
  • “We can’t afford it now”

You probably can – Green Cleaning is “Cost Neutral”

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Book Objectives

  • It’s NOT an instruction book for janitorial staff
  • To bring real value rather than propose theory
  • Value FM’s can apply & easily reference
  • Provide a Central Repository for Green Cleaning

Assistance

  • Research
  • Case studies
  • Model programs and guidelines
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Book Format – three sections

  • 1. “The Book”

 Green Definitions, Terms, Organizations & Standards  “Roadmaps” to Green Cleaning  Products, Process and Procedures  Finding a Green Service Provider; RFI & RFP Process  Selling Green Cleaning Internally  Common Challenges  Hard and Soft Costs of Green Cleaning  Where We Go From Here

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Book Format

2. Appendices

Tools to be used over and over

Global Eco-labeling Network Provider List

Green Cleaning Products Selection Criterion

Green Cleaning Products Proposed Contract

RFI & RFP Examples

Establishing a Performance-based Cleaning System

Walk-Through Audit Management Tool

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Book Format

  • 3. Over 20 Case Studies –

 Property Management

 Adobe Systems – Cushman & Wakefield  Harvard Medical School  Massachusetts State Office Buildings  Pacific Northwest Laboratory  Shell Oil  Troutman Saunders  University of Alberta

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Book Format

  • 3. Case Studies

 Manufacturers & service orgs.

 GOJO

 Alcohol-based hand hygiene program resulted in 21% increase in viable work days

 Harvard Maintenance  JohnsonDiversey  milliCare  Tennant  Unisource – “Going Green at Universal Studios”

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Book Format

  • 3. Case Studies

 Provide how-to’s

 Contracting  Implementing a Green Cleaning program

 Communicating with Occupants  Cost Implications

 Converting to day cleaning  Training janitorial staff

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The Business of Green Cleaning

Defining Green & Green Cleaning

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…products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”

What Is Green & Green Cleaning

  • U. S. Presidential Executive Order 13101

President Bill Clinton………1993

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…products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”

What Is Green & Green Cleaning

  • U. S. Presidential Executive Order 13101

President Bill Clinton………1993

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What Is Green & Green Cleaning

  • Traditional cleaning products/practices are NOT

bad

  • The Green initiative is not the result of

inherently dangerous and ineffective traditional products

  • Green products/practices are cost-neutral,

effective & safer

“…..compared to similar products and services used for the same purpose.”

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The Green Continuum

A process of Continuous Improvement “Green” is a Journey

  • Still a long way to go
  • Cleaner, safer & healthier buildings
  • Reduced impact on the environment
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Continuous Improvement Think about…..

Yo Your ur Fi First st Car! ar!

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Continuous Improvement…..

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Just as with cars…………

Through continuous improvement we now have cleaning technologies that

  • are cost-effective
  • work, AND
  • reduce the health and environmental impact

Continuous Improvement

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Green Cleaning – Defined in the book as a concept…similar to:

  • Preventative maintenance
  • Time management
  • Six Sigma
  • Total Quality Management

What Is Green & Green Cleaning

Green is not product-based or a “thing” It does not require the government to bless it It does not require a third-party non-profit to “certify” it

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  • Green Cleaning – a thought process that can be

applied to anything – toilet paper, trash liners, copiers, lighting systems

What Is Green & Green Cleaning

Example #1: Carpet Cleaning Methods

  • same cost
  • both effective – CRI approved
  • one uses 95% less water

Which is Greener?

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  • Green Cleaning – a thought process that can be

applied to anything – toilet paper, trash liners, copiers, lighting systems

What Is Green & Green Cleaning

Example #2: Liquid Cleaning Products

  • same cost
  • both effective – GS-37 Certified
  • one shipped as a dry tablet & mixed on

site, the other shipped as a liquid in 5-gal containers.

Which is Greener?

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The Business of Green Cleaning

“Roadmaps”

  • IFMA Foundation’s Objectives:
  • Not reinvent the wheel – it’s out there!
  • Consolidation of information
  • Make it easy for FM’s to meet LEED

requirements

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Roadmaps

  • LEED for Existing Buildings – Ops & Maint.
  • 10 Steps To Green Cleaning Implementation
  • Collaborative for High Performance Schools
  • Quick & Easy Guide to Green Cleaning
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Roadmaps

 Good news!

 All roadmaps define Green Cleaning in exactly the

same way

 The cleaning products mentioned are readily

available

 The cleaning products are competitively priced

The Book consolidates all of these requirements into a single publication.

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Roadmap Requirements

  • All roadmaps require Certified Green chemicals
  • Green Seal or Environmental Choice (US & Can)
  • Not-for-profit
  • Not governmental entities
  • High Standards
  • Environmental impact
  • Health
  • Safety
  • Cleaning Performance
  • Certification simplifies the purchase of preferable products
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Example:

Chapter 5: Product Considerations

 Bio-Based (From renewable resources)  Biodegradability  pH  Volatile Organic Compounds (VOCs)  Flashpoint  Dyes  Fragrances  Ingredient Choices

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Case Study 12 – IU Requirements Chemical Cleaning Products

  • 1. All Purpose Cleaners: shall meet the requirements of Green Seal’s GS-37

and/or Environmental Choice’s CCD-146.

  • 2. Glass Cleaners: shall meet the requirements of Green Seal’s GS-37 and/or

Environmental Choice’s CCD-146.

  • 3. General Purpose Cleaners: shall meet the requirements of Green Seal’s GS-37

and/or Environmental Choice’s CCD-146.

  • 4. Washroom Cleaners (non disinfecting): shall meet the requirements of Green

Seal’s GS-37 and/or Environmental Choice’s CCD-146.

  • 5. Floor Care Products (Finishes): shall be durable and slip resistant. In addition,

the finish shall be free of zinc (metal-free) OR shall meet the requirements of Green Seal’s GS-40 and/or Environmental Choice’s CCD-147.

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Case Study 12 – IU Requirements Chemical Cleaning Products

Item # Description Green Cleaning Chemicals QTY Unit Brand / Order # Unit Price Extended Amount Dilution Rate for Medium Soils Cost Per RTU Gal

1 GREEN CLEANER, general purpose/floor cleaner. Must be certified by Green Seal (GS-37) or Environmental Choice (CCD 110 or CCD 146I). Gal $47.50 $47.50

1:64

$0.74 2 GREEN CLEANER, glass, windows and

  • mirrors. Must be certified by Green

Seal (GS-37) or Environmental Choice (CCD 146A). Gal $ $ $ 3 GREEN CLEANER, restroom & tile

  • cleaner. Must be certified by Green

Seal (GS-37) or Environmental Choice (CCD 146J). Gal $ $ $ 4 GREEN CLEANER, carpet and upholstery cleaner. Must be certified by Green Seal (GS-37) or Environmental Choice (CCD 148A). Drum $ $ $

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Roadmap Requirements

  • Vacuum Cleaners & Carpet Cleaning Equip.
  • Carpet & Rug Institute (CRI) Green Label Program
  • Maintenance frequencies
  • Effective equipment for deep dry soil removal
  • Removal of chemicals, pesticides
  • Removal of heavy metals – lead, arsenic, AC/DC
  • Removal of mold spores, pollens, etc.
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Roadmap Requirements

  • EPA stds for janitorial paper and liners
  • Primarily focuses on % of post-consumer recycled content
  • Also suggests ways to reduce consumption/cost
  • large rolls/automated dispensers vs. multi-fold
  • 30% less consumption
  • higher quality paper towels vs. inexpensive brown paper
  • less consumption due to absorbency
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Roadmap Requirements

  • Training and Standard Operating Procedures
  • Proper dilution of cleaning products
  • Too much?
  • Too little?
  • Vacuuming & Carpet Cleaning
  • Filter maintenance?
  • Proper removal of dust from the facility?
  • Dirty water?
  • Proper training & written SOP’s are critical!
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Roadmap Requirements

  • Communication with Building Occupants
  • Don’t underestimate their impact on the building
  • Cluttered floors
  • Cluttered desks, file cabinets, credenzas

(Cleaning staff told not to touch or move ANYTHING.

  • “Shared Responsibility”
  • Occupants, visitors, contractors
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  • Other janitorial products
  • “Walk-off” mats – 1000 people, 24lbs, 20 days
  • Micro-fiber cloths
  • Micro-fiber mops
  • Recycling bins
  • Other products
  • Automatic flush valves and faucets
  • Hand hygiene
  • Waterless urinals
  • Compact fluorescent light bulbs
  • Pest management products
  • Landscaping products – recycled mulch

Roadmap Requirements

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The Business of Green Cleaning Take-aways

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Take-away #1 The Information is GLOBAL

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Global Ecolabeling Network

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Take-away #2 Information Relating to RFI’s & RFP’s

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Request for Information (RFI)

 Mission or Vision Statement  Corporate Environmental Policy  Sustainability Statement  Certifications/endorsements  Training programs  Evidence of Corp Compliance  Insurance coverage  Employment screening  References

Pre-qualify

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Request for Proposal (RFP)

 Basic Administrative Information  Accurate Operational Information  Detailed Set of Specifications  Performance-based Contracting  Quality Control Plan  Communications Plan  Weighting – what’s most important?

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Take-away #3 Site Specific Cleaning Manual

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Site Specific Cleaning Manual

  • Why?
  • Buildings are different
  • Function
  • Staffing
  • Hours of operation
  • Floor covering
  • Location/climate

Site specific vs. “One-size-fits-all” approach to cleaning your facility.

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Site Specific Cleaning Manual

 Schedule of Routine Cleaning Operations  Schedule of Other Periodic Cleaning Operations

 high-dusting, escalators, windows, etc.

 Green Cleaning Plans for Special Situations

 Vulnerable Populations, food prep, raised floors

 Recycling Program  Green Chemical Policy  Green Equipment Policy – CRI & EnergyStar  Training Program  Communication Plan

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The Business of Green Cleaning “The Future”

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Where We Go From Here

  • “Green Collar” Jobs & the “Living Wage”
  • Resulting in decent paying jobs for unskilled & minorities
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Where We Go From Here

  • Extended Product Responsibility/”Take-Back”

Programs

  • Practiced in Europe
  • US Carpet industry
  • Cleaning Industry?
  • Vacuum cleaners
  • Floor machines
  • Mops & buckets

6.5 billion lbs of equipment & 4.5 billion lbs of paper

Recycled into new products?

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Where We Go From Here

  • The question will become….
  • When everyone is “Green”, who is the “Greenest?”
  • How sustainable is the supplier?
  • Is their building green?
  • How are they measuring their use of water and energy?
  • Do they practice recycling?
  • Are they actually “walking the talk”?
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Next Steps

  • Where is the IFMA Foundation Going?
  • Collecting International Data – sharing global “best

practices”

  • Developed Countries – what can we learn?
  • Europe & Japan
  • Practicing Green longer than the US
  • Developing Countries – is the information appropriate?
  • China & India
  • What can we learn from them?
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Next Steps

  • More Case Studies
  • What are YOU doing?
  • Share what you are doing, the lessons you’ve

learned

  • GREAT PR!
  • Submit your case study for inclusion in the next Book:

“The Business of Green Cleaning, Part Deux”(?)

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Next Steps

  • More Contracting Language
  • RFI/RFP
  • Performance-based Contracting

More on these in the next edition of The Book

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Next Steps And, finally…..

  • Translated into Other Languages
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The Business of Green Cleaning

Stephen Ashkin and David Holly

Publication Sponsored by:

milliCare Textile & Carpet Care

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“We didn’t inherit the environment from our ancestors, we are borrowing it from our children.”