The Business of Green Cleaning by Stephen Ashkin and David Holly - PowerPoint PPT Presentation

The Business of Green Cleaning by Stephen Ashkin and David Holly Publication Sponsored by: milliCare Textile & Carpet Care

Introducing…..  The Business of Green Cleaning Published by:  The IFMA Foundation  Written by  Stephen Ashkin & David Holly  Sponsored by  milliCare Textile & Carpet Care 

The Business of Green Cleaning  Great resource!  Implementing a new program  Improving an existing program  Timely  Belt tightening  Green initiatives on hold  “ We can’t afford it now ” You probably can – Green Cleaning is “Cost Neutral”

Book Objectives  It’s NOT an instruction book for janitorial staff  To bring real value rather than propose theory  Value FM’s can apply & easily reference  Provide a Central Repository for Green Cleaning Assistance  Research  Case studies  Model programs and guidelines

Book Format – three sections 1. “The Book”  Green Definitions, Terms, Organizations & Standards  “Roadmaps” to Green Cleaning  Products, Process and Procedures  Finding a Green Service Provider; RFI & RFP Process  Selling Green Cleaning Internally  Common Challenges  Hard and Soft Costs of Green Cleaning  Where We Go From Here

Book Format 2. Appendices Tools to be used over and over  Global Eco-labeling Network Provider List  Green Cleaning Products Selection Criterion  Green Cleaning Products Proposed Contract  RFI & RFP Examples  Establishing a Performance-based Cleaning System  Walk-Through Audit Management Tool 

Book Format 3. Over 20 Case Studies –  Property Management  Adobe Systems – Cushman & Wakefield  Harvard Medical School  Massachusetts State Office Buildings  Pacific Northwest Laboratory  Shell Oil  Troutman Saunders  University of Alberta

Book Format 3. Case Studies  Manufacturers & service orgs.  GOJO  Alcohol-based hand hygiene program resulted in 21% increase in viable work days  Harvard Maintenance  JohnsonDiversey  milliCare  Tennant  Unisource – “Going Green at Universal Studios”

Book Format 3. Case Studies  Provide how- to’s  Contracting  Implementing a Green Cleaning program  Communicating with Occupants  Cost Implications  Converting to day cleaning  Training janitorial staff

The Business of Green Cleaning Defining Green & Green Cleaning

What Is Green & Green Cleaning U. S. Presidential Executive Order 13101 President Bill Clinton………1993 …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”

What Is Green & Green Cleaning U. S. Presidential Executive Order 13101 President Bill Clinton………1993 …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”

What Is Green & Green Cleaning “….. compared to similar products and services used for the same purpose.” • Traditional cleaning products/practices are NOT bad • The Green initiative is not the result of inherently dangerous and ineffective traditional products • Green products/practices are cost-neutral, effective & safer

The Green Continuum A process of Continuous Improvement “Green” is a Journey • Still a long way to go • Cleaner, safer & healthier buildings • Reduced impact on the environment

Continuous Improvement Think about….. Yo Your ur Fi First st Car! ar!

Continuous Improvement…..

Continuous Improvement Just as with cars………… Through continuous improvement we now have cleaning technologies that • are cost-effective • work, AND • reduce the health and environmental impact

What Is Green & Green Cleaning Green Cleaning – Defined in the book as a concept …similar to:  Preventative maintenance  Time management  Six Sigma  Total Quality Management Green is not product- based or a “thing” It does not require the government to bless it It does not require a third-party non- profit to “certify” it

What Is Green & Green Cleaning • Green Cleaning – a thought process that can be applied to anything – toilet paper, trash liners, copiers, lighting systems Example #1: Carpet Cleaning Methods • same cost • both effective – CRI approved • one uses 95% less water Which is Greener?

What Is Green & Green Cleaning • Green Cleaning – a thought process that can be applied to anything – toilet paper, trash liners, copiers, lighting systems Example #2: Liquid Cleaning Products • same cost • both effective – GS-37 Certified • one shipped as a dry tablet & mixed on site, the other shipped as a liquid in 5-gal containers. Which is Greener?

The Business of Green Cleaning “ Roadmaps”  IFMA Foundation’s Objectives:  Not reinvent the wheel – it’s out there!  Consolidation of information  Make it easy for FM’s to meet LEED requirements

Roadmaps  LEED for Existing Buildings – Ops & Maint.  10 Steps To Green Cleaning Implementation  Collaborative for High Performance Schools  Quick & Easy Guide to Green Cleaning

Roadmaps  Good news!  All roadmaps define Green Cleaning in exactly the same way  The cleaning products mentioned are readily available  The cleaning products are competitively priced The Book consolidates all of these requirements into a single publication.

Roadmap Requirements • All roadmaps require Certified Green chemicals  Green Seal or Environmental Choice (US & Can)  Not-for-profit  Not governmental entities  High Standards • Environmental impact • Health • Safety • Cleaning Performance  Certification simplifies the purchase of preferable products

Example: Chapter 5: Product Considerations  Bio-Based (From renewable resources)  Biodegradability  pH  Volatile Organic Compounds (VOCs)  Flashpoint  Dyes  Fragrances  Ingredient Choices

Case Study 12 – IU Requirements Chemical Cleaning Products 1. All Purpose Cleaners: shall meet the requirements of Green Seal’s GS -37 and/or Environmental Choice’s CCD -146. 2. Glass Cleaners: shall meet the requirements of Green Seal’s GS -37 and/or Environmental Choice’s CCD -146. 3. General Purpose Cleaners: shall meet the requirements of Green Seal’s GS -37 and/or Environmental Choice’s CCD -146. 4. Washroom Cleaners (non disinfecting): shall meet the requirements of Green Seal’s GS - 37 and/or Environmental Choice’s CCD -146. 5. Floor Care Products (Finishes): shall be durable and slip resistant. In addition, the finish shall be free of zinc (metal-free) OR shall meet the requirements of Green Seal’s GS - 40 and/or Environmental Choice’s CCD -147.

Case Study 12 – IU Requirements Chemical Cleaning Products Item Description QTY Unit Brand / Unit Price Extended Dilution Cost Per # Order # Amount Rate for Green Cleaning Chemicals RTU Medium Soils Gal GREEN CLEANER, general purpose/floor cleaner. Must be 1:64 1 certified by Green Seal (GS-37) or Gal $47.50 $47.50 $0.74 Environmental Choice (CCD 110 or CCD 146I). GREEN CLEANER, glass, windows and mirrors. Must be certified by Green 2 Gal $ $ $ Seal (GS-37) or Environmental Choice (CCD 146A). GREEN CLEANER, restroom & tile cleaner. Must be certified by Green 3 Gal $ $ $ Seal (GS-37) or Environmental Choice (CCD 146J). GREEN CLEANER, carpet and upholstery cleaner. Must be certified 4 Drum $ $ $ by Green Seal (GS-37) or Environmental Choice (CCD 148A).

Roadmap Requirements • Vacuum Cleaners & Carpet Cleaning Equip.  Carpet & Rug Institute (CRI) Green Label Program  Maintenance frequencies  Effective equipment for deep dry soil removal • Removal of chemicals, pesticides • Removal of heavy metals – lead, arsenic, AC/DC • Removal of mold spores, pollens, etc.

Roadmap Requirements • EPA stds for janitorial paper and liners  Primarily focuses on % of post-consumer recycled content  Also suggests ways to reduce consumption/cost  large rolls/automated dispensers vs. multi-fold • 30% less consumption  higher quality paper towels vs. inexpensive brown paper • less consumption due to absorbency

Roadmap Requirements • Training and Standard Operating Procedures  Proper dilution of cleaning products  Too much?  Too little?  Vacuuming & Carpet Cleaning  Filter maintenance?  Proper removal of dust from the facility?  Dirty water?  Proper training & written SOP’s are critical!

Roadmap Requirements • Communication with Building Occupants  Don’t underestimate their impact on the building  Cluttered floors  Cluttered desks, file cabinets, credenzas (Cleaning staff told not to touch or move ANYTHING. “Shared Responsibility”   Occupants, visitors, contractors

Roadmap Requirements • Other janitorial products  “Walk - off” mats – 1000 people, 24lbs, 20 days  Micro-fiber cloths  Micro-fiber mops  Recycling bins • Other products  Automatic flush valves and faucets  Hand hygiene  Waterless urinals  Compact fluorescent light bulbs  Pest management products  Landscaping products – recycled mulch