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One Size Does Not Fit All: The Adventures of Building a GIS for the Inner Workings of a Sewage Treatment Plant Constructing a New Paradigm : Building a Visual-centric Knowledge Management System for the San Jose/Santa Clara Regional Wastewater


  1. One Size Does Not Fit All: The Adventures of Building a GIS for the Inner Workings of a Sewage Treatment Plant Constructing a New Paradigm : Building a Visual-centric Knowledge Management System for the San Jose/Santa Clara Regional Wastewater Facility (RWF)

  2. What is GIS? A geographic information system (GIS) lets us visualize, question, analyze, and interpret data to understand relationships, patterns, and trends.

  3. Why use GIS?  Cost Savings from Greater Efficiency  Better Decision Making  Improved Communication  Better Record Keeping  A Visual Based Medium for Knowledge Management

  4. From this… Data/Documents Management System Before GIS Finally…to this…Web Map to this…GIS database Application

  5. UNDERGROUND SERVICE ALERT (USA) SUBSURFACE SYSTEM UTILITY ENGINEERING DIAGRAMS & (SUE) SCHEMATICS TECHNIQUES GIS ASSET WEB MAP MANAGEMENT VIEWER CUSTOMIZATION (CMMS) CUSTOM HYDRAULIC APPLICATION MODELING PROGRAMMING ENTERPRISE DATABASE MANAGEMENT

  6. How GIS is Used Capture Buried Disseminate critical Capture Valve and Utility locations and knowledge in a visual Pipe Information key characteristics format Integrate key Capture abandoned Integrate Critical documents, drawings, above and below Systems and diagrams ground infrastructure Key element in Integration with Intelligent Document Asset Tool to train new staff Management System Management/CMMS Links to Videos and Identify exposed Photos past and buried utilities present

  7. Software and Tools used: Software • ArcGIS for Desktop - Advanced • ArcGIS for Server - Enterprise • ArcGIS for Schematics • ArcGIS Web AppBuilder • InfoWorks ICM • InfoWater • Microsoft SQL Server • Microsoft Visio Global Positioning System • Trimble Geo6000 w/ Sub-Dm Option and GPS Base Station Ground Penetrating Radar • GSSI UtilityScan DF w/ Ruggedized Cart Pipe/Cable Locator • RadioDetection RD8000 • FlexiTrace and Sondes

  8. The following slides will illustrate some of the key elements of the RWF’s GIS -based Knowledge Management Program  WebMap Viewers  Dynamic Diagrams/Schematics  Hydraulic Modeling  Geotagged Photos  RWF Subsurface Utilities Damage Prevention Program  Electrical System Linkages

  9. GIS-based Web Map Viewers – the visual medium of knowledge management CIP ENGINEERING & PLANT MASTER PLAN OPERATIONS & MAINTENANCE SAFETY AND HAZARDS UNDERGROUND SERVICE AWARENESS ALERT (USA) AND DIG SAFELY Hearing Protection Zones Software Used: ArcGIS for Desktop, ArcGIS for Server, and ArcGIS Web AppBuilder

  10. GIS-based Smart Diagrams/Schematics – shun dumb diagrams Diagrams linked to centralized GIS database. As database changes, so do diagrams. Software Used: ArcGIS for Desktop ArcGIS for Schematics Microsoft Visio

  11. Model hydraulics of flows into, within, and GIS-based Hydraulic Models thru your Plant for any system Software Used: ArcGIS for Desktop InfoWorks ICM and InfoWater

  12. Geotagged Photos of Exposed Buried Utilities Chlorine Solution (CS) Abandoned - Secondary Scum (SSM)  3,000 Geotagged Photos in GIS Database Secondary  2,000+ locations inside RWF Scum (SSM)  Each photo is tagged with high-accuracy GPS coordinates  Can easily identify what utility is buried where and how deep  Photos complement drawings and GIS No.4 Water (WTR4)

  13. Tools and Transport used for the RWF Subsurface Utilities Damage Prevention Program Global Ground Positioning Pipe/Cable Penetrating System (GPS) Locator Radar (GPR) “We do not locate, mark, and forget. We locate, mark, capture, and store!” Tim Hayes, RWF GIS Supervisor

  14. Electrical System Knowledge Capture Link Manhole Foldout Diagrams to EMH Locations in Electrical WebMap Create Foldout Diagrams for all Handholes and Manholes Field Verify all Pull Boxes Generate Single Line Diagrams using GIS

  15. Results of RWF GIS-centric approach to Knowledge Management A positive medley of tangibles and intangibles  Everyone is more safe.  Staff have an easy way to utilize and disseminate critical knowledge when they need it most.  Money and time has been saved.  Significantly lower risk of knowledge being lost when staff leave.  New staff get oriented to facility faster.  Everyone has higher morale.

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