Texas-New Mexico Power Company 2018 Residential and Hard-to-Reach Standard Offer Program Workshop November 16, 2017 Dial In: (877) 783-2009 Passcode: 981535
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Webinar Instructions (Cont.) Attendees will be on mute during the call You can ask a question by utilizing the Question Box located on the Webinar toolbar
Workshop Agenda Recap 2017 Challenges in 2017 Key Changes for 2018 2018 Program Details Database Changes for 2018 -10 Minute Break- Question & Answer Session
Program Contacts TNMP – Program Manager Frontier – Program Administrator Ashley Mitchell Rob Lovenguth (214) 222-4186 (512) 372-8778 x 109 ashley.mitchell@tnmp.com rlovenguth@frontierassoc.com
Recap 2017
2017 Program Summary Res SOP HTR SOP Tot otal al Budget et $1,314,980.74 $299,747.19 $1, 1,614, 4,72 727.9 .93 # Custome omers 930 202 1, 1,13 132 # Install lls 1,590 294 1, 1,884 kW Savings ngs 2,805 435 3,240 40 kWh Saving ngs 5,272,161 859,167 6,13 131,3 ,328 28 Reported values are finals for 2017.
2017 Program Challenges Misrepresentation of the program Work schedule is required Monitor budgets closely to avoid overspending Documentation Issues Using unapproved marketing materials City Permits
Key 2018 Changes
2018 Key Changes Duct Efficiency and Air Infiltration Keeping these measures as long as they remain cost effective Final updates will be in TRM 5.0 when complete Max pre-installation leakage rate capped at 35% of total fan flow for Duct in Residential SOP No cap for Hard-to-Reach SOP. Air Infiltration CFM reduction capped at 30% in Residential SOP No cap for Hard-to-Reach SOP. TNMP is allowing a maximum CFM reduction cap of 40% if the proper photo documentation is submitted into P3. Uploaded photographs will be required in order to exceed the 30% CFM reduction cap, up to 40% total CFM reduction. Photographs must capture: 1) pre & post blower door meter readings, and 2) the scope/type of retrofit implemented, showing pre- and post-retrofit condition of the treated locations (examples may include: newly added door strip, caulking around window frame, recessed lighting fixtures, etc.).
2018 Key Changes Cont. A/C Tune-up TNMP adjusting incentives to enable and encourage HVAC measures to be performed in residential homes TNMP hopes to see increased participation by HVAC sponsors Please see incentives on slide 15 Solar PV We will continue this measure in 2018 Please see incentives on slide 15 Attic Encapsulation, Cool Roofs, and Pool Pumps TNMP is adding new measures to make up for the reduction in savings for Duct Efficiency and Air Infiltration Attic encapsulation is a good measure for gas or electric-heated homes, though greater savings are typically achieved with electric- heated homes
2018 Program Details
2018 Program Details Work Schedule ➢ Failing to maintain a work schedule could result in corrective action and/or termination from the program in 2018 Corrective Action is defined in the Program Manual: Section 5.2 Ineligible measures: ➢ Please refer to table 5 in the Program Manual TRM 5.0 is available at www.texasefficiency.com Database ➢ Register within P3 ➢ Application process in P3
2018 Program Funding Program Budget Residential SOP $1,200,000 Hard-to-Reach SOP $350,000 Total $1,550,000
2018 Program Incentives 2018 Incentives RES SOP HTR SOP Measure EUL $/kW $/kWh $/kW $/kWh Ceiling/Roof Insulation 25 $229 $0.10 $323 $0.18 Central AC 18 $325 $0.11 $425 $0.12 Central Heat Pump 15 $300 $0.09 $400 $0.10 LED 20 $192 $0.10 $296 $0.17 Low-Flow Showerheads 10 $225 $0.07 $270 $0.11 Pool Pumps 10 $225 $0.07 NA NA Attic Encapsulation 25 $229 $0.10 $323 $0.18 Cool Roofs 15 $250 $0.07 $375 $0.11 Air Infiltration 11 $183 $0.09 $214 $0.12 Duct Efficiency 18 $183 $0.09 $282 $0.16 A/C Tune-up <10 $100 $0.04 $150 $0.06 All Other Measures >10 $225 $0.07 $270 $0.11 Alternative Rates Measures $/Wdc Solar 30 $0.70 NA NA NA
Residential & HTR Incentives Incentives are on a First Come – First Serve basis, no reservation required. Incentives are paid directly to Project Sponsor. Project Sponsor is not required to pass any incentive payment to the customer. PUCT requires the Project Sponsor to disclose that incentives are available “through a ratepayer funded program, manufacturers, or other entities.”
Important Application Dates All Applications Open: ➢ Thursday, November 16, 2017 @ 1 pm Application Submissions Open 11/16/17: ➢ Application submission will open up at the same times as the applications open, after the webinar ➢ Residential and Hard-to-Reach submission deadline: ➢ Tuesday, December 12, 2017 by 1pm Implementation Start Date: ➢ Tuesday, January 16, 2018
Application Award Criteria Criteria Percentage Prior Experience 25% Comprehensive Measures 20% Inspection Results 25% Customer 20% Complaints/Satisfaction References 10%
Application Review Criteria Previous program experience ➢ Inspection results and feedback ➢ Customer satisfaction ➢ Timeliness in reporting and invoicing installations ➢ Maintaining work schedule ➢ Clean and complete paperwork Offering a comprehensive set of measures ➢ Measures offered vs measures performed Serving a variety of counties ➢ Areas served vs actual areas served References ➢ Utility references preferred Supplemental Documentation ➢ All required documentation must be uploaded to the database at the time the application is submitted
Supplemental Documentation (Required to be uploaded) Insurance ➢ TNMP must be listed as additional insured ➢ Subcontractors must also provide proof of insurance (no need for TNMP as additional insured) ➢ The proof of insurance can either be emailed or mailed to Ashley Mitchell All appropriate licenses/permits for DU and IN ➢ HERS, PVT, HPP or BPI certificate when Blower Door testing and Duct Blaster™ testing is required in 2018 Manometer calibration certificate ➢ Must be every two years by OEM (January 2017 or more recent)
Project Sponsor Responsibilities Submit marketing materials for review before use to ➢ Ashley Mitchell – ashley.mitchell@tnmp.com Maintain Work Schedule ➢ Failing to maintain a work schedule could result in corrective action and/or termination from the program in 2018 Identify project opportunities ➢ Verify customer eligibility ➢ Proposed measures cannot have been retrofitted in past 10 years Enter into an agreement with Host Customer and have them sign Host Agreement and Acknowledgement form Verbally inform customers about the inspection process and that they could be selected
Project Sponsor Responsibilities (Cont.) Hard-to-Reach Specific Requirements ➢ Hard-to-Reach customers are defined as those customers with a total household income of less than 200% of current federal poverty guidelines ➢ HTR customers must fill out Income Eligibility Self Certification Form ➢ HTR have to use the Multi-family Income Eligibility form for apartment complexes and other multi-family dwellings
EM&V Process PUCT is working with a third party evaluator Evaluator may contact you or your customers Continue to keep all customer forms and agreements for your records Evaluation results can impact future program approval decisions
2018 Tracking System Changes P3 – Program Portfolio Portal
P3 Registration
P3 Registration
P3 Email Validation
P3 User Profile Set-up
P3 User Profile Set-up
P3 User Profile Set-up
P3 User Profile Set-up
P3 Enrollment Application
P3 Enrollment Application
P3 Enrollment Application
P3 Enrollment Application
P3 Enrollment Application
P3 Enrollment Application
P3 Enrollment Application
Res & HTR Resources P3 Tracking System URL: TNMP.P3.EnerTrek.com Res/HTR Program Information under Homes – Existing Homes: www.tnmpefficiency.com Downloads: ➢ SOP Agreement ➢ Program Manual ➢ P3 Training Videos ➢ Host Customer Agreement ➢ Customer Acknowledgement and Certificate ➢ Income Eligibility Forms (single and multi-family) ➢ Field Data Sheet ➢ All Bills Paid Affidavit ➢ Service Territory ➢ Vendor Profile Form
10 Minute Break Use the webinar toolbar to ask questions
Question and Answer Session Use the webinar toolbar to ask questions
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