Technology Refresh Update Investing in our Future ! Introductions - - PowerPoint PPT Presentation

Technology Refresh Update Investing in our Future !

• Introductions
• How we got here
• What we set out to do a year ago
• Where we are today
• What are the benefits for our staff, members and customers

Where we WERE in 2017

Website

• Public Information/Member Portal/Member Retail Prices-

Fuel Discount System

• User Interface for Maintaining Customer

Cost Plus Component 5.0 Spreadsheet

• Daily Estimated Prices-

OneCheck System

• Fleet Fuel Payments to Members -

P2P Web Portal

• AMBUCK$ Administration-

AMBUCK$ Truckers System

• AMBUCK$ Processes/Reporting-

(Sage 100 Version 2015)

• Accounting, Financial Reporting-

Fuel Processes, Sales and Customer Reports

• Daily Pricing, Customer Reporting, Sales Incentive

Mobile App

• Driver Focused Member Information/Links to AMBUCK$

Fuel Rebate Checks

• User Interface for Printing Fuel Rebate Checks

• Various Access Databases

• Monthly sales Customer Data and Leads

*****Special Note***** Multiple Outside Data Sources

• Various data feeds in various formats and layouts are received that are imported into the Fuel Discount System, daily fuel pricing, OneCheck, Service Connection database, and purchasing information into

Standard System Office Products

Service Connection Database

• Activity Tracking-

Challenges to solve

• 1. Critical business applications now exist on obsolete technology
• 2. Current processes are inefficient and redundant
• 3. Lacking centralized data repository
• 4. Systems lack scalability
• 5. Too much paper !!

Introductions

Jeff Pyden is President and CEO of OmniVue, which he founded in 2003. Jeff has followed his passion for improving business execution and efficiency through technology for over 30 years. OmniVue is the culmination of both Jeff’s technical expertise and inherent entrepreneurial

• spirit. His constant pursuit of innovative, technical ideas drives the success
• f OmniVue’s clients and keeps them at the forefront of cutting-edge

advancements. Prior to creating OmniVue, Jeff was the President and CEO of APM Technologies, an Atlanta-based technology firm. In his free time, Jeff actively mentors young entrepreneurs. He also enjoys running and spending time with his wife Nancy and their three daughters.

Jeff Pyden President - OmniVue

What we were trying to achieve

• 1. Scalability – AMBEST can do more with less
• 2. Faster Onboarding - Carriers and new Members
• 3. Paperless – Self Serve through the Portal
• 4. Paperless – Document generation and eSignature
• 5. Better Insights - Data Analytics, Trending
• 6. Agility – Change with the market, faster
• 7. A Modernized AMBEST will deliver more value to Members

Current System

New System

Better Processes

• Problem:
• Processes take too long, lots of paper, things fall through the cracks
• Solution:
• Fuel Cost process from portal to activate

Better Visibility & Insights

• Problem:
• Reports are not timely, emailed and never read. Lacking insights.
• Solution:
• Interactive Member Dashboard

New Bid Tool

• Problem:
• Long turnaround time, no member visibility, radius methodology sometimes

was not accurate, takes a lot of work to upkeep the system. Only one person at a time can use the bid tool.

• Solution:
• New Bid Tool

Paperless – More self serve capabilities

• Problem:
• Changes to member records required a phone call or faxed document to

AMBEST to assist, reports are emailed to members and formats are not conducive to each type of member.

• Solution:
• Member Portal

Scalability, Mobility and Agility

• Problem:
• Current system does not have a test environment, no modern mobile

capabilities and outdated architecture makes it difficult to adjust to rapidly changing market conditions.

• Solution:
• Mobile app, Full test/prod architecture

Data Center External Vulnerability Perimeter Scan Results

Q & A

Thank You !

Jeff Pyden jpyden@omnivue.net Scott Cheek secheek@ctsllcpro.com