TAX COLLECTORS OFFICE Orange County, Florida www.octaxcol.com 1 TAX - - PowerPoint PPT Presentation

TAX COLLECTOR’S OFFICE Orange County, Florida

www.octaxcol.com

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

“How it happened in Orange County, Florida

A little bit of history !

1868 – TAX COLLECTORS BECOME CONSTITUTIONAL OFFICERS

Florida’s Constitution of 1868 made first referenced to the Tax Collector as the Collector of Revenue. Revenue Collector’s in this period were gubernatorial appointees who selected to serve two year terms.

1885 – TAX COLLECTORS BECOME ELECTED OFFICIALS

Under Florida’s 1885 Constitution gubernatorial appointments were curtailed and the election of “Tax Collectors” began. The legacy of having local electors in each county choose their Tax Collector continues to this day.

PRESENT– TAX COLLECTOR RESPONSIBLE FOR PROVIDING STATE SERVICES

Under our current Constitution, the Tax Collector is responsible for providing a wide range of state services. The Tax Collector is elected to serve four‐year terms.

In Chapter 197.663 of the Florida Statutes, the Florida legislature declared its expressed legal intent to keep the tax collection process free from even the appearance of undue influence from those who levy, impose taxes, and who also budget and spend the people’s money.

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our part in the system of checks and balances. “How we play our part in the tax process!”

LOCAL PROPERTY TAXATION Taxing

Authorities Tax Collector

Property

Appraiser

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our part in the system of checks and balances. “How we play our part as the referee!”

CITIZENS STATE OF FLORIDA LOCAL TAXING AUTHORITIES

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our responsibilities…

Proudly serving the people of Orange County, Florida!

State vehicle, vessel and mobile home registration and title tax/fee collections, distributions and selected enforcement (driver’s licenses)

“What the State of Florida requires us to do!”

State ad valorem property tax, non –ad valorem assessment and special assessment collections, distributions and enforcement

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com State and local government distribution.

11/8/2012 2:10 PM

These services are performed on behalf of over 76 various local governments and agencies of the State of Florida.

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Tax Collector Organizational Chart TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

All tag agencies process:

• Titles and registrations for Motor Vehicles
• Titles and registrations for Vessels
• Titles and registrations for Trailers
• Titles and registrations for Mobile homes
• All of our agencies issue “fast titles”
• Issuing and renewing driver license
• ID cards
• Issue parking permits for both permanent and temporary

disabilities

• We clear D6 suspensions, child support and FR (Financial

Responsibility) cases

Motorist Services Department

We come into contact with more citizens and taxpayers than any other local agency

• We issue freshwater fishing licenses, saltwater

fishing licenses and hunting licenses for the Florida Fish and Wildlife Conservation Commission.

• Collect sales tax for the Department of Revenue
• Collect Property Tax
• Issue Business Tax Receipts

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Operations Center TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

• High speed high volume production, Scanner and mail

extraction:

• Opens mail
• Removes documents
• Images
• Sorts
• Payment transactions, i.e. registration renewals (mail and

internet)

• Title Work for military personnel
• Property Tax payments
• All EFS (CVR and Title Tec transactions)
• Processed daily
• Daily deposits and credits account

TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our responsibilities…

“What the State of Florida requires us to do!”

State authorized, Local Business Tax Receipts (formally known as Occupational License) collections, distributions and enforcement.

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Property Tax Department TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

• TAX COLLECTION
• CUSTOMER SERVICE
• CASHIERS
• MAILROOM
• DELINQUENT TAXES (REAL ESTATE ONLY)
• BANKRUPTCY and LITIGATION
• HOMESTEAD LIENS AND CORRECTIONS
• MORTGAGES

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2011 REAL ESTATE AND TANGIBLE PERSONAL PROPERTY TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

TOTAL VALUATION TAXABLE VALUE TOTAL TAXES CHARGED TOTAL COLLECTED $107,100,511,032 $ 86,101,453,191 $ 1,621,364,515 $ 1,568,879,980 (Before exemptions) (Taxes are based on taxable value) 2011

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Information Technology Department TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

The Information Technology (IT) Department manages all facets of data processing for the offices of the Tax Collector. This includes design, development and/or deployment of network systems, operating systems and business application

• systems. IT personnel maintain existing systems, aid in

developing new applications and/or implement upgrades to existing applications, i.e. Phred, Business Tax PCI Cashiering, NemoQ, ImageQuest, OPEX, etc. They also aid in maintaining and supporting those systems and applications that are required by the state for DHSMV and Driver License. IT also provides standards and support for hardware and software acquisitions, in-house networking and web (Internet/intranet) operations. The IT department strives to use technology to make daily

• perations more efficient.

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Finance Department TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

• HUMAN RESOURCES
• PAYROLL
• ACCOUNTS PAYABLE
• PURCHASING
• INVESTMENTS
• GENERAL LEDGER
• BUDGET
• AUDITS
• FINANCIAL STATEMENTS
• ANNUAL REPORTING

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Accounting Department TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

• Abandoned Property
• Bad Checks
• Tax Certificate Sales
• Statistics
• Tax Roll Balancing
• Bank Reconciliations
• Financial Statements
• Annual Audits
• Imaging
• Balancing ‐ Revenue collected & balanced on a daily basis
• Refunds ‐ Resulting from the Accounting Dept. issuing 16,957 refund
• checks. This includes overpayments for Taxes, Tags and

Business Tax, Redemptions, Corrections and disbursement of collections.

• Distributions ‐ Ad Valorem and non‐Ad Valorem tax
• Redemptions ‐ Tax Certificate redemptions
• Certificate of Corrections – Property Tax related
• Business Tax disbursements – To counties and municipalities
• DHSMV ‐ Vehicle & Vessel Registration and Title Disbursements
• Fish and Wildlife Commission disbursements
• DOR – Sales Tax and Warranty fees disbursements

Seized Equipment

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Field Operations TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

The Field Operations Department is the arm of the Orange County Tax Collector’s Office that reaches out to the taxpaying public by physically going into the field as educators, investigators, and finally as collectors. Our primary mission and goal is to help the taxpayers of Orange County meet their county tax obligations in a manner that is both courteous and respectful while at the same time being as efficient as possible to maximize the amount of tax revenue collected. Field Operations Department currently focus on two major county taxes

• Delinquent tangible personal property taxes
• Delinquent local business tax receipts.

All of this is done through a program of information and education aimed at taxpayers with unmet county tax obligations. Responsible for bringing each of these accounts to an acceptable resolution.

• Certified as Code Enforcement Officers.

Primary Duties include:

• Monitor the county for going out of business sales (which require a permit from the Business Tax Department.
• Check mobile homes in the county for the appropriate registration decals.
• Deliver Tax deed notices from the Tax Department to homesteaded properties that are in danger of being auctioned.

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com SunTrust

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Support Services Department TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

The Support Services Department: (SSD) maintains and supports all logistic elements of the Orange County Tax Collector and its operations.

• Facility, Systems and Equipment
• Fixed Assets
• Inventory Assets
• Records Management
• Parking Inventory
• Secure Key System
• Telephones
• Emergency Response Plan
• Binding and laminating
• Shipping and Receiving
• Distribution center vault
• Courier Services
• Fleet Vehicles

TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

Our budget “The bottom line!

FY 11/12

Fees $35,176,801,63 EXPENSES $15,822,138.37 UNUSED FUNDING $19,354,663.26

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UNUSED FEES TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

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Budget

TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

FY 11/12

TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Budget

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FY 11/12

TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our expenses

Personnel

$12,614,598 $ 11,901,259

Operating

$ 4,134,473 $ 3,778,748

Capital

$ 143,130 $ 142,130

FY 11/12

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$16,892,201 $ 15,822,137

Budget Actual

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

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TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com

THANK YOU!

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