San Mateo County San Mateo County Treasurer- -Tax Collector Tax - - PowerPoint PPT Presentation

San Mateo County San Mateo County Treasurer Treasurer-

• Tax Collector

Tax Collector

Lee Buffington Lee Buffington June 21, June 21, 2010 2010

Mission Statement

The Treasurer-Tax Collector manages and protects the County’s financial assets and ensures the greatest return

• n County funds through the efficient

collection of property taxes, professional administration of the County treasury and support to County departments in their effort to recover revenue due to the County.

What We Do

Bill and Collect Property Taxes Manage the County Investment Pool Administer banking services Oversee paying agent responsibilities Provide Billing and Revenue Debt

Collection Services

Work to attract new County investors

We Meet Shared Vision 2025 Goals Through:

COLLABORATIVE COMMUNITY:

Our leaders forge partnerships, promote regional solutions, with informed and engaged residents, and approach issues with fiscal accountability and concern for future impacts

Meeting the Visioning Goals

We are keeping the Taxpayer and County departments informed by:

Using tax-related flash messaging on the

property tax bills

Providing contact phone numbers next to

special charges

Providing an e-document process

Meeting the Visioning Goals (Cont’d)

Generating collection notices with both

English and Spanish translation

Providing and promoting electronic

payment options

Providing online parcel map images Improving payment processing Providing quality collection services Centralizing the cashiering function

Accomplishments

Processed 49,084 Deposits = $852,079,970

98% Within One Day of Receipt

Processed 16,982 Medical Center Bills

Banking $79,750,315 in Revenue

Increased dollar proceeds in the Pool by

$68,000,000 in FY 2008-09

Achieved a service rating of good or

better from 97% of customer respondents

Major Issues/Challenges Major Issues/Challenges

Managing Pooled Funds and providing

above average earnings in a fluctuating market

Maintaining cost controls associated with

banking fees

Meeting collection goals Improving services Meeting further budget reductions

FY 2010-11 Budget Summary

Base: FY 2009-10 Net County Cost $1,105,974

Reduction Target (10%) ($110,597) Retirement Increase $392,386 Other Salary and Benefits $57,617 Revenue Offsets ($232,004)

FY 2010-11 Net County Cost $1,213,376 FY 2010-11 Total FTE’s 63

FY 2010-11 Significant Funding Adjustments

IT Funds Significantly Reduced

• Long-term impacts if economy does not rebound in next 5 years

when computer and software replacements may again be warranted

2 Contracted Positions Eliminated

• No impact

3 Vacant Positions Eliminated

• No impact – positions vacant min 1 year
• Short-term vs. long-term – Only when economy rebounds,

collection activity would increase, less resources available to process paperwork

Green Initiatives 2010-11

Electronic Documentation Utilizing the back of the tax bill to provide information Placing TOT and License Applications on the website Recommend addition of second site for tax collection Develop kiosk for generating tax stubs vs. generating

replacement bills

Conclusion:

Improve Customer Service Increase Revenue Streamline Internal Processes Reduce Operating Costs

We Endeavor to Enhance Business Services to:

San Mateo County Treasurer-Tax Collector Lee Buffington Thank you Board of Supervisors County Manager’s Office