SWAN Americas Alliance Research Group Call Digital Solutions for - - PowerPoint PPT Presentation

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SWAN Americas Alliance Research Group Call – Digital Solutions for COVID-19 Response

Led by Eric Bindler, Research Director – Bluefield Research 27 August 2020

Agenda

1. Member Introductions 2. Research Group 2020 Deliverable Update – COVID-19 Utility Survey 3. Research Group Meeting Topics / Presenters 4. SWAN Global Update 5. Presentation: Digital Solutions for COVID-19 Response in the Water Industry (Adrian Newcombe, Trimble Water) 6. Open Discussion *** Please note that a recording of this call will be provided to SWAN members.

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SWAN Americas Alliance Working Groups

• Outreach Group – Melissa Ariss (Marketing & Communications

Professional)

• Events Group – Seth Cutler (Frost & Sullivan)
• Partnerships Group – Sielen Namdar (Cisco)
• Rising Smart Water Professionals Group – Emma Weisbord (Royal

HaskoningDHV) & Lisa Andrews (KWR Water Research Institute) *** Please share with colleagues who may be interested in joining

• ther working groups.

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Research Group 2020 Deliverable Update

• Current Status:

– COVID-19 utility survey launched during SWAN Annual Conference – 15 responses, stretch goal is 50

• Action Items:

– Take survey (for utility members) – Promote on LinkedIn / Twitter – Forward to three utility contacts – Other ideas for promotion?

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Research Group Meeting Topics / Presenters

• Current focus: Role of smart water in addressing COVID-19

– April 2020: Sielen Namdar (Cisco) – June 2020: Ken Thompson (Jacobs) – August 2020: Adrian Newcombe (Trimble Water)

• Moving forward: Maintain COVID focus or shift gears?

– October 2020: David Rubinstein (OptiRTC) – December 2020/Early 2021: ???

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SWAN Global Update

August 27, 2020

Recent SWAN Americas Webinars

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Presentations by the City of Salem (OR), Brown and Caldwell, and GoAigua Presentations by SENTRY, Xylem, and Retzatec Access all past webinars and global Alliance Calls in the SWAN Member Zone

SWAN APAC - Call for Webinar Abstracts

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Chance to showcase your industry thought leadership across the APAC region Key themes:

• Scaling Smart Water Solutions
• Lessons from Failures
• Digital Twins
• Smart Wastewater Systems
• Smart Water in Emerging Markets

Submission Deadline: October 2nd, 2020

Share Your Research

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Share your case studies and research with SWAN’s global network Email: sapir@swan-forum.com

Digital Solutions for Covid-19 Response in the Water Industry

Adrian Newcombe • August 2020

About Trimble...

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Trimble (NASD:TRMB) was founded in 1978 as early GPS pioneer. Trimble integrates hardware, software, wireless communications and services to provide integrated solutions that maximize productivity and enhance profitability

• Founded in 1978 as early GPS pioneer
• $3.27 Billion revenue (2019)
• 13% of revenue reinvested in R&D annually
• Customers in 150+ countries
• 11,500+ employees

Utilities & Public Administration

Water | Energy | Local Government

Rail Field Service Management Forestry

Emerging Business Segments Global Business Segments

Construction

Buildings & Infrastructure

Geospatial Resources & Utilities Transportation

Addressed market ≈ $4.5B Addressed market ≈ $3B Addressed market ≈ $2.5B Addressed market ≈ $3B

Trimble, Inc.

A Global Leader, Transforming the Way the World Works

Delivering targeted solutions…

Mapping & Data Collection Asset & Work Management Permitting, Planning & Design Network & Distribution Management IoT / Remote Monitoring Constituent Engagement Analytics

Providing a pathway for intelligent infrastructure and public asset management

Supporting every phase of the lifecycle

Analysis & Optimization Planning & Design Engineering & Construction Operation & Maintenance

• Enterprise asset management
• Mobile work management
• Warehouse management
• Operations and emergency management
• IoT / Remote Monitoring
• Leak survey and detection
• Transmission condition inspection and patrol
• Vegetation management
• Outage and incident management
• Distribution management
• Constituent engagement (e-Services)
• Performance insights and analytics
• Asset investment planning
• Vegetation analytics
• Risk analysis
• Regulatory compliance
• Data QA/QC
• Investment planning
• Mapping and data collection
• Permitting and licensing
• Condition assessment
• Transmission line ratings and analysis
• Network design, modeling and analysis
• Augmented Reality
• Permit processing and review
• Digital as-built and mapping
• LiDAR and aerial mapping
• Contract management
• Mobile work management
• Land administration
• Augmented Reality (AR)

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Utilities Responses to Covid-19 Pandemic

Covid-19 magnified challenges for Water Industry

▪

Business continuity

▪

Availability of skilled staff

▪

Changed patterns of Demand and Consumption

▪

Funding Challenges impacting budgets

▪

Covid 19 Specific workflows

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Trimble Water COVID-19 Response Summary

• Trimble COVID-19 Portal Launched covering responses
• Dedicated website: www.trimblewater.com/covid-19
• Initial focus on Outreach
• Quickly changed to supports to

aid in response:

○

Continuity of field operations

○

Worker Safety

○

Situational Awareness

○

New ways of working

○

New requirements (PPE/ Sanitisation)

Supply Chain Management

CDBG

PPE

FEMA Project Management

Health Risk Assessment s

Public Health Permitting & Inspections

Testing Site Construction

Donation

• Mgmt. &

Distribution

Building and Facility Closures

….Helping Organizations Respond

CITYWORKS COVID-19 SOLUTION

Initiatives to support Utilities in Covid Response

▪

Offered free use of Cityworks Online and Mobile Software

▪

Offered free use of Trimble Unity Work Management

▪

Offered free use of Trimble RemoteExpert

–

Augmented Reality for Remote Field Support

▪

Launched Remote Monitoring Solution as a Service

Helping our customers adapt to the “new normal”

21 All above offers subject to qualification criteria and Terms and Conditions

IoT/Remote monitoring as Covid Response

▪

Reduces field visits for field crews

▪

Provides insight to emerging issues

–

Ensuring service continuity

▪

Enables modelling of changing demands/consumptions

▪

But must be fully remote - Wireless/OTA configuration

▪

With budget pressures flexible business models required

Ensuring safe operations and situational awareness

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Some customer experiences...

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Major County in SE US Declares Emergency

Required a coordinated response to Covid-19 crisis

▪

Created a Cityworks project to track all Covid-19 related activities

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Regular cleaning of all facilities

–

Activities that qualify for state/federal reimbursement

–

Dashboards to provide insight into current status

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Midwest City Declares Emergency

Municipal Utility uses Cityworks tools for Emergency Readiness

• Utility moved to remote

working in a matter of hours

○

Using Cityworks staff able to complete their work remotely.

• Emergency tracking

dashboards

○

Internal responses

○

Local/Regional/National situation

○

Insights for Executive team

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South Eastern Municipality Tracking Covid Activities

Need to manage activities/inventory specific to Covid response

• Used Cityworks storeroom

to track key inventory

○

Cleaning supplies

○

FEMA supplied goods

○

Strategic stockpiles

• Setup Covid project to track

Covid specific work

○

Understand what specific costs arise

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Large Midwest City adopts public access portal

Uses cloud technology for rapid digitization of customer service

• Used Cityworks as part of public

health portal

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Managing the business reopening process

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Inspections for compliance

○

All enabled remotely for safety compliance

• Cloud technology ensured that

migration happened in days

○

A key theme during the crisis

○

Pre crisis barriers no longer in place

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Mid Size City digitizes field operations

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City had been using paper for field operations

▪

Digitization drives efficiency and improves visibility

▪

Reduces the number of people and times that a piece of paper is touched

▪

Deploying Trimble Unity Work Management for mobile solution

▪

Accelerated digitization strategy

Enhances worker safety and improves efficiency of operations

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Water Utility Digitizes as part of Covid Response

Deploys Trimble Unity IoT and Mobile Work Management

• Crisis exacerbated pre-existing

pressure challenges

○

Deployed Hydrant Pressure Recorders to monitor pressures

○

Digitized Field Operations with remote working

• Outcomes

○

Field visits reduced - compliant with worker safety goals

○

Eliminated paper in field

○

Remote monitoring helped address field staff gap

○

Accelerating their digitization strategy

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Large Wastewater Utility reduces cyclic maintenance

Uses Remote Monitoring to direct field maintenance activities

• Part of Covid-19 response
• Enables moving from periodic

maintenance to condition based maintenance

• Facilitates remote worker and

safety strategy

• IoT devices bring flexibility

○

Monitoring rapidly deployed where needed

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Some takeaways...

▪

Covid-19 has raised challenges for Water utilities

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Staffing and safe working

–

Changing patterns of demand and consumption

–

Budgetary pressures

▪

Utilities using digitization as tools to assist

–

Enabling safe and efficient workflows

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Providing situational awareness

▪

Some key focus areas for digitization

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Mobile Work Management to facilitate new ways of working

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IoT/Remote Monitoring to provide remote insights and drive targeted activities

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Cloud technology has enabled rapid deployment of solutions

Stay Connected

Visit us online to find out more about our solutions and products

trimblewater.com | …/water | …/wastewater-and-stormwater linkedin.com/company/trimble-water water@trimble.com

Trimble Water North America Telog (Rochester Office), New York, USA 830 Canning Parkway Victor, New York 14564 +1 (585) 742-3000 Trimble Water International Cork Office, Ireland NSC Campus, Mahon, Cork Ireland +353 21 230 9328

Open Discussion

• 1. How are the lessons learned during COVID-19 applicable to other types
• f crises (e.g., hurricanes, wildfires, etc.)?
• 2. How can smart water vendors adapt their products & business models

to meet utility needs during times of crisis?

• 3. What other resources can smart water vendors & partner
• rganizations provide to support utilities in times of crisis?

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