Sustainability Impacts: Measurements and Governance Welcome
Sustainability Impacts: Measurements and Governance Welcome - - PowerPoint PPT Presentation
Sustainability Impacts: Measurements and Governance Welcome - - PowerPoint PPT Presentation
Sustainability Impacts: Measurements and Governance Welcome Welcome Address Dr Sarah Ivory Deputy Director of Sustainable Business Initiative and an Early Career Fellow in Climate Change and Business Strategy at the University of Edinburgh
Welcome Address Dr Sarah Ivory
Deputy Director of Sustainable Business Initiative and an Early Career Fellow in Climate Change and Business Strategy at the University of Edinburgh Business School
Setting the Scene Alan Thornburrow
Scotland Director for Business in the Community
Profit with Purpose
How to serve 4 billion consumers in global growth markets
Nick Moon, Partner, LeapFrog Investments
Emerging markets are the critical drivers of global growth
Outpacing decelerating growth in developed markets
M A R K E T O P P O R T U N I T Y C O N F I D E N T I A LAsia & Africa are driving this macro trend, with world’s fastest growing economies… …underpinned by the fast growth and low penetration of financial and healthcare
22% gain in share
- f
global GDP
Note: LeapFrog Target Countries include Ghana, India, Indonesia, Kenya, Nigeria, Philippines, South Africa and Sri Lanka Source: The Fastest Billion, Paul Collier; Asia 2050, ADB (2011); World in 2050, PwC (2015); World Bank Findex (2016); McKinsey (2016)66%
population in LeapFrog’s markets with no account at a financial institution
$4.2 trn
in new deposits and $2.1 trn in new credit by 2025 to come from emerging markets
1.3
hospital beds per 1k people in LeapFrog’s markets vs. WHO benchmark of 3.5 beds
$4+ trn
- f all global health
expenditure will come from emerging economies by 2022
Underpenetration Growth
5 7% 7% 38% 53% 2% 9% 49% 28% 4% 2%2015 2050
Latin America & Caribbean Asia Sub-Saharan Africa North America & EU MENA
4 billion emerging consumers are rising into the middle class
Their spending power is predicted to reach $30 trillion by 2025
L E A P F R O G O V E R V I E W 6 C O N F I D E N T I A LThe lifecycle of the modern emerging consumer… …shows clear demand for:
Note: ECs are individuals excluded or underserved by businesses due to being a low-income consumer (income between $2-10 PPP), or due to other factors such as a health, caste, religion, ethnicity, gender etc.; Source: McKinsey & Co. Buy car Bank account Job Wedding Kids Buy House Own Business School education Family travel Gifts University Hospital DisabilityLife Stage 1
Financial Services
- Credit
- Savings
- Pensions
- Insurance
Healthcare
- Retail pharmaceuticals
- Single-speciality
services
- New delivery models
Alternative distribution
- Mobile distribution
- Innovative credit scoring
Life Stage 2 Life Stage 3
Safety nets and springboards for low income people
P R O F I T W I T H P U R P O S ESafety Nets: Access to quality and affordable tools mitigates the impact of key financial and health shocks Springboard: economic wellbeing and health improves productivity and ability to invest for the future
Without critical financial and health tools With critical financial and health tools
LeapFrog partners with consumer-centric companies in high-growth markets
With an operational and consumer-focused skillset to generate above-market growth
M A R K E T O P P O R T U N I T Y 8 C O N F I D E N T I A LLeapFrog’s differentiated model Performance of portfolio companies
2.7% 5.4% 19.5% 42.0% Global GDP growth (2015) LeapFrog target markets GDP growth (2015) LeapFrog target markets financial services growth (2010-2015) LeapFrog avg. portfolio company revenue growth since investment (Q3 2017)
Note: GDP percentages are real, target market and portfolio growth are nominal; target market FS growth is based on avg. insurance and credit growth in key target markets; portfolio avg. revenue growth is calculated as LCU compound average annual revenue growth for all portfolio companies since investment. Source: World Bank World Development Indicators (2015); Swiss Re Sigma–World Insurance (2015); Company accounts; LeapFrog analysis.16x
We invest in consumer-centric financial services and healthcare businesses to deploy an
- perational value-add toolkit.
Consistent, scalable and replicable strategy across emerging markets, invested in 21 portfolio companies. These companies reach over 111m people, 85% of whom are emerging consumers. We engage directly with these consumers to understand their needs.
1. 2. 3.
BIMA: Innovative mobile financial services and health care provision
C A S E S T U D I E SInvestment Performance Exit
- Mobile insurance distributor partnering with leading mobile network
- perators across 15 markets, disrupting traditional insurance models
- LeapFrog first invested in March 2013 and participated in subsequent
rounds over time to invest a total of $14m for a minority shareholding
- Proprietary origination via LeapFrog team
- Over LeapFrog’s holding, BIMA grew rapidly, selling over 30m insurance
policies and building an innovative teledoctor service
- 94% of customers are emerging consumers and 75% are accessing
insurance for the first time
- Strategic sale to Allianz in December 2017
- Realised returns of 37% IRR and 3.2x MOC (Gross USD)
- Viewed globally as a stellar example of a digital insurance success story
with scale and attractive unit economics
9 C O N F I D E N T I A L Source: FIIRM (Q3 2017) 4 10 23 32 FY13 FY14 FY15 FY16 CAGR +106%Annual Sales Development
(in $ millions) 2.5 2.7 4.3 6.0 FY13 FY14 FY15 FY16 CAGR +34%Sales per Active Customer
(in $)LeapFrog used multi-disciplinary skills to create value, expand operations and grow partnerships
C A S E S T U D I E S 10 C O N F I D E N T I A LUnderwriting partnerships
- Synergies with other LeapFrog portfolio companies (e.g.
- Providing local underwriting support, claims handling, etc.
Product design
- Designed new health product providing hospital cover for
Reinsurance strategy
- Revised reinsurance policy to better manage risk, provided by
Regulatory support
- Supported drafting of new license application in Cambodia
Consumer research
- Market research to better understand needs of the emerging
MFI strategy
- New innovation via MFI partnerships has already yielded a
HR development
- LeapFrog supporting several senior management hires
Strategic support
- Involved in new country planning (e.g. Cambodia, Ghana,
LeapFrog value creation initiatives 15 markets of operation
Population- Asia
- Latin
- Africa: Ghana, Tanzania, Senegal
1.3bn addressable customer base
BIMA Mobile: Impact results
Over 30m people reached across 14 countries in 5 years
Profit with Purpose 11First-time insurance (77%) Some previous insurance (23%)
BIMA Mobile: Reaching the unreachable
BIMA doubled the insurance coverage of Ghana and Bangladesh, in 3 years
Profit with Purpose 12Ghana Bangladesh
19% 72% 95% 99%
$1.25PPP/day $2.50PPP/day $5PPP/day $10PPP/day
4% 22% 60% 88%
$1.25PPP/day $2.50PPP/day $5PPP/day $10PPP/day
88%
low income
99%
low income
BIMA Health: A unique teledoctor service linking the payer- provider model
C A S E S T U D YBIMA’s Teledoctor Service “In emerging markets, it is common to travel considerable distances or sacrifice hours waiting in a clinic before seeing a doctor. This, and the cost of consultations, often prevents people from seeking medical help.” -BIMA
- In response to client feedback on BIMA’s health
insurance products, BIMA developed an easy, quick and affordable medical advice offering
- Unlimited calls for customers and family to a
doctor via a toll-free hotline; Doctors offer basic treatment, recommend drugs, organise follow up calls and give health tips, all via mobile phone.
- The teledoctor service has been launched in
Ghana, Bangladesh, Sri Lanka, Indonesia and
- Paraguay. Since launch, over 330,000 people
have been reached.
13 C O N F I D E N T I A LCustomers also receive free diagnostic tests, discounts through BIMA’s partnership network and a local medical directory. To inspire trust and demonstrate immediate value, BIMA also offered free health screening to potential customers. BIMA’s teledoctor subscription service gives customers medical consultations over the phone
BIMA Mobile: Innovation for Health
Ghana: Hospital Cover for $0.70c a month – 500,000 people in 18 months
Profit with Purpose 141,165 21,320 96,190 174,900 349,840 532,995 Sep-13 Dec-13 Mar-14 Jun-14 Sep-14 Dec-14
We have pioneered Profit with Purpose investing to achieve development impact
LeapFrog’s Theory of Change
P R O F I T W I T H P U R P O S E 15- Governance
- Top talent
- Consumer
insight
- Digital
technology
- E&S and
financial risk management
- Profit w/ Purpose
- Product or service
meets needs
- Accessible and
affordable
- Effective use to
mitigate financial
- r health shock
- Satisfied consumer
- Greater company
financial returns
- Different life
choices as a result
- f service that
improve health or wealth
- Market and macro
demonstration
- Capital
- Expertise
Inputs Activities Outputs Outcomes Impact
- Profit w/ Purpose
- Products provided
to excluded people
- Customer scale
(# of customers)
- Quality products &
services (tools)
FIIRM is LeapFrog’s Profit with Purpose measurement framework
Built for financial services and health, measuring outputs and outcomes
I M P A C T M E A S U R E M E N T : F I I R M 16 C O N F I D E N T I A L- Revenue growth
- NPBT / EBITDA margins
- Service contribution ratios
- Emerging consumer scale
- Service quality & profitability
- Good Governance Index
- Minimum OOP cost
- Treatment quality & efficiency
- Contribution to critical SDGs
- Enterprise Risk Management
- Medical malpractice
- Revenue growth
- NPBT / EBITDA margins
- Product contribution ratios
- Emerging consumer scale
- Product quality & profitability
- Good Governance Index
- Minimum premium
- Claims payment speeds
- Alternative access e.g. digital
- Enterprise Risk Management
- Solvency ratios
F
Financial Performance
I
Impact
I
Innovation
RM
Risk Management FINANCIAL SERVICES HEALTHCARE STANDARDS EMBEDDED
KING CODE
Emerging Consumer Insight
- Direct validation of emerging consumer outcomes across emerging markets; iteration of any FIIRM assumptions
- Direct consumer feedback to portfolio companies enhances performance and key area of LeapFrog value-add
- Led by Raghu Kolli, Head of Consumer Insights and Innovation
Knowing the Hearts and Minds of Consumers Consumer insight matters
LeapFrog’s emerging consumer research leverages qualitative, quantitative and macro- economic data to drive customer-centricity
- Dedicated Consumer Insights
team led by Raghu Kolli
- Spotlight: Raghu’s Goodlife
customer survey; insights from BIMA, Petra, IFMRC, Mahindra studies
- IFMR Capital and Bombay
sandwich vendor here
Customer interviews at Goodlife pharmacy locations during DD Raghu Kolli Goodlife research team
P R O F I T W I T H P U R P O S E15,000
customers interviewed
Latest Profit with Purpose Results 27.3m
individual emerging consumer customers (all earning $2-$10 per day)
106.3m
emerging consumers reached (all earning $2-$10 per day)
126.2m
total people reached with financial inclusion products
40.1%
simple average annual revenue growth, 2013-2015
50.2%
women customers
117,006
jobs supported
Across all LeapFrog Funds
18 Source: FIIRM (Q4 2017)Impact contribution by Fund
Headline impact results
19Fund I, 33.3 Fund II, 83.8 Fund III*, 6.8 LSAI, 2.4 Fund I, 25.2 Fund II, 74.1 Fund III*, 5.9 LSAI, 1.2 Fund I, 83,802 Fund II, 30,757 Fund III*, 648 LSAI, 1,799
Total People Reached: 126.2 million Emerging Consumers Reached: 106.3 million Jobs Supported: 117,006
31.8m
Total customers
27.3m
Low income customers
50.2%
Women customers
24.3%
Women full time employees
10
Essential services across financial services and healthcare
Note: Total and Emerging Consumer Reach does not equal sum of the parts due to customer overlap across Fund I and Fund II; Fund III results represent Goodlife and World Remit performance; Source: FIIRM (Q4 2017)LeapFrog delivers on the UN SDGs
P R O F I T W I T H P U R P O S E 20 C O N F I D E N T I A LOur portfolio companies currently reach 106.3m emerging consumers with essential financial tools. We invest in diagnostics, delivery and distribution of high quality, affordable health care to emerging consumers. 50% of portfolio company customers are women; these companies employ over 7,000 women and have 30% female CEOs. Our portfolio companies support 117,000+ jobs. Portfolio companies provide essential financial and health tools, narrowing the inequality gap. We seek to create catalytic partnerships between investors and portfolio companies.
LeapFrog Investors
$1bn+ of capital committed to LeapFrog’s Funds
L E A P F R O G O V E R V I E W C O N F I D E N T I A LExits achieving top-tier private equity returns
21Global strategics are looking to the emerging markets for growth
A trend set to continue in the face of anaemic growth in developed markets
L E A P F R O G O V E R V I E W 22 GWP Growth Developed Markets Pru. Asia 2016 (3.4%) 29.5% 2015 12.3% (3.4%) 2014 7.3% 23.5% 2013 (1.1%) 21.9% GWP Growth Global Group AXA Mansard Nigeria 2016 2.6% 25.0% 2015 6.3% (4.7%) 2014 (0.1%) 28.0% 2013 0.5% 9.2% 2012 5.2 24.4%Insurance in Asia1 Dev. Market s CAGR 4% Asia CAGR 17% Insurance in Africa2 Group CAGR 3% Nigeria CAGR 16%
Revenue Growth Global Group Barclays Africa 2016 (2.7%) 7.7% 2015 (14.3%) 6.5% 2014 (7.8%) 6.3%Banking in Africa3 Group CAGR
- 8%
Africa CAGR 7%
3.9 10.0 11.8 15.1 2 4 6 8 10 12 14 16 2010 2020 base 2020 realistic 2020- ptimistic
Medical Products in Africa4
CAGR 10% 12% 14% US$bn SOURCE: 1,2,3 Annual reports for Prudential Plc, AXA Group, AXA Mansard, Barclays Group & Barclays Africa. Growth CAGR calculated over the time periods displayed, in reporting currency. 4 WHO, Wold Bank, IMF, African Development Bank, BMI & McKinsey & Company, McKinsey & Company analysis. Market set to exceed $10bn by 2020A proven track record across prior funds with target returns of 2.5x MOIC and 25%+ IRR
Exits executed across diverse geographies to a range of buyer types
L E A P F R O G O V E R V I E W C O N F I D E N T I A LFund I Vintage 2009, US$135m
LCU USD Realised IRR 29% 23% Realised MOIC 2.4x 2.2x DPI1 Top quartile Impact Multiple 2.3x
Note: Target returns are stated as USD Gross returns; Realised returns as at 28 February 2018 1 Cambridge Associates Emerging Markets Index (Q1 2017)Fund II Vintage 2013, US$400m
LCU USD Realised IRR 28% 26% Realised MOIC 1.9x 1.8x DPI1 Top quartile Impact Multiple 2.7x Executed exits across minority and majority stakes:
- Strategic/trade sales
- Secondary sales
- Sale in the public
markets
- Buyback
To recognised brands: In diverse markets across South Asia, East & West Africa: At attractive valuations:
+58% USD
average valuation uplift at exit, compared to value of business as held in accounts
231 BILLION
People Reached
Portfolio company operationsGordon McAndrew
Senior Investment Director, Investec Wealth & Investment
Contact Details
Gordon McAndrew Senior Investment Director Telephone: +44 (0) 1312265000 Email: gordon.mcandrew@investecwin.co.uk
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