Survey Joe Skotarzak GM, MotherG Wisconsin Results Mike Viso - - PowerPoint PPT Presentation
Survey Joe Skotarzak GM, MotherG Wisconsin Results Mike Viso - - PowerPoint PPT Presentation
Business Outlook Accompanying Commentary Featuring: Dave Davenport CEO, MotherG Survey Joe Skotarzak GM, MotherG Wisconsin Results Mike Viso Director of Marketing, MotherG To watch the commentary visit:
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Webinar on April 22nd at 11am
Register Today!
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There Will Be Impact
- No surprise Covid-19 has an impact on
the businesses.
- Even Essential Businesses have
seen issues, slight declines to growth, but the working environment has changed. Safety issues, supply chains, etc.
- As you will see, there are some
- rganizations that do not appear to be
doing much planning around the impact and consequences.
Average 37% Low 14% High 49%
How impactful will the COVID-19 Pandemic be
- n your business?
Decline in … Dramatic drop in revenue No change
Revenue Impact from Covid-19 Pandemic
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- Organizations have reacted by
focusing on client and operations. Getting the business operational and client impacts defined were the priority.
- Employee safety was not as critical,
possibly due to the Shelter At Home
- rder. But this raised issues in how
to get up and running.
- Also, clearly organizations were
focused on reducing costs
Did You Prioritize Correctly?
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Working From Home Has Issues
- Over half the respondents have staff working from home. A large portion of organizations are still “in the office”.
- Getting the “tech” working from home tops the distractions. Video conferencing, VPN connections, performance
issues all seem to challenge workers.
- There are clearly splits. Some feel more productive, others have issues from the family members. Clearly some
WFH employees have kids, others don’t.
LACK OF EQUIPMENT CAN'T ACCESS WORK FILES INTERNET CONNECTION IS SLOW COLLABORATING IS DIFFICULT
Biggest Technical Hurdle?
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Mitigating the Challenges from Covid
- Clearly most organizations have focus on client
- retention. Oddly, 25% did not have any direct actions
for client retention. Might they feel confident from Essential business classification? Or distracted by other issues? Unclear.
- For the respondents that answered “other” it was 50/50
- n what “other” meant. Half were looking internally to
deliver their product with the same conviction. The other half focused on cutting costs. Which is why every one of those people answered “likely” or “certainly” to “reducing payroll” elsewhere in the survey.
- Oddly, no one is focused on growing sales. It seems a
perfect time to train and develop sales for the recovery. When revenue falls, it is counter intuitive but common to reduce sales staff. Poor performers should go but rehire and train now.
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Payroll Is the Dominant Cost Reduction
- Payroll reduction is a target cost cutting tool. Only 39% of respondents were not looking
to reduce staff. Payroll might be the fastest cost reduction any organization can make when in distress, unfortunately.
- Question: How will PPP impact this trend?
- Certainly capital projects, even consultants where furloughs might be simple. Again,
though, we see Sales and Marketing at almost 1/3 of respondents. Might not there be
- pportunities in our midst?
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Did we forget about the security and protection or has it been back-burnered?
- Clearly most respondents were not concerned about scams. Only 27% were very concerned. Yet,
there has been a dramatic increase in attack vectors. Further, wit the WFH model of many employees, they are more susceptible to attack. Hyper vigilance is urged.
- Although businesses have responded well from the disruptions – clearly 2/3 of respondents are
“all good” – just over half have tested their backups. There is a disconnect here.
- Might these businesses be distracted from Covid, placing these “technicalities” on the shelf while
we get the business going? Opportunity: HACKER.
Moderat e 20% Low 53% High 27%
Concerned About Uptick in COVID-19 Scams
Yes 55% No 22% Maybe 23%
% Testing & Confirming Backup & Recovery
Yes No Maybe
Yes No Need Help
Is your Business Continuity Plan Running Smoothly?
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Can we afford to look ahead? Can we not?
- We can empathize with the distraction Covid has on
the business. Yet, can we afford NOT to look forward?
- What threats and opportunities are presented from
this crisis?
- The health of your organization is on the line.
Sometime must be spent looking forward:
- Operations, BizDev, Market opportunities,
competitive threats.
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Suggested Course of Action
Look to the Future.
- This crisis will end. What
then?
- How will change impact:
➢ Operations ➢ Competition ➢ Customers
01
Focus on Culture.
- Consider how the
employees and the clients feel from how your
- rganization is treating
- them. When this is over,
how do you want them to think of you?
- Remember: People
remember how you made them feel, not what you did for them or to them.
02
Consider investing in BizDev.
- There are gains to be
made in connecting with your market. Separate yourself from your competition.
03
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