Survey Joe Skotarzak GM, MotherG Wisconsin Results Mike Viso - - PowerPoint PPT Presentation

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Survey Joe Skotarzak GM, MotherG Wisconsin Results Mike Viso - - PowerPoint PPT Presentation

Business Outlook Accompanying Commentary Featuring: Dave Davenport CEO, MotherG Survey Joe Skotarzak GM, MotherG Wisconsin Results Mike Viso Director of Marketing, MotherG To watch the commentary visit:


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Business Outlook Survey Results

Accompanying Commentary Featuring: Dave Davenport – CEO, MotherG Joe Skotarzak – GM, MotherG – Wisconsin Mike Viso – Director of Marketing, MotherG

To watch the commentary visit: Motherg.com/covid-19-resources

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SLIDE 2

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Webinar on April 22nd at 11am

Register Today!

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There Will Be Impact

  • No surprise Covid-19 has an impact on

the businesses.

  • Even Essential Businesses have

seen issues, slight declines to growth, but the working environment has changed. Safety issues, supply chains, etc.

  • As you will see, there are some
  • rganizations that do not appear to be

doing much planning around the impact and consequences.

Average 37% Low 14% High 49%

How impactful will the COVID-19 Pandemic be

  • n your business?

Decline in … Dramatic drop in revenue No change

Revenue Impact from Covid-19 Pandemic

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  • Organizations have reacted by

focusing on client and operations. Getting the business operational and client impacts defined were the priority.

  • Employee safety was not as critical,

possibly due to the Shelter At Home

  • rder. But this raised issues in how

to get up and running.

  • Also, clearly organizations were

focused on reducing costs

Did You Prioritize Correctly?

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Working From Home Has Issues

  • Over half the respondents have staff working from home. A large portion of organizations are still “in the office”.
  • Getting the “tech” working from home tops the distractions. Video conferencing, VPN connections, performance

issues all seem to challenge workers.

  • There are clearly splits. Some feel more productive, others have issues from the family members. Clearly some

WFH employees have kids, others don’t.

LACK OF EQUIPMENT CAN'T ACCESS WORK FILES INTERNET CONNECTION IS SLOW COLLABORATING IS DIFFICULT

Biggest Technical Hurdle?

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Mitigating the Challenges from Covid

  • Clearly most organizations have focus on client
  • retention. Oddly, 25% did not have any direct actions

for client retention. Might they feel confident from Essential business classification? Or distracted by other issues? Unclear.

  • For the respondents that answered “other” it was 50/50
  • n what “other” meant. Half were looking internally to

deliver their product with the same conviction. The other half focused on cutting costs. Which is why every one of those people answered “likely” or “certainly” to “reducing payroll” elsewhere in the survey.

  • Oddly, no one is focused on growing sales. It seems a

perfect time to train and develop sales for the recovery. When revenue falls, it is counter intuitive but common to reduce sales staff. Poor performers should go but rehire and train now.

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Payroll Is the Dominant Cost Reduction

  • Payroll reduction is a target cost cutting tool. Only 39% of respondents were not looking

to reduce staff. Payroll might be the fastest cost reduction any organization can make when in distress, unfortunately.

  • Question: How will PPP impact this trend?
  • Certainly capital projects, even consultants where furloughs might be simple. Again,

though, we see Sales and Marketing at almost 1/3 of respondents. Might not there be

  • pportunities in our midst?
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Did we forget about the security and protection or has it been back-burnered?

  • Clearly most respondents were not concerned about scams. Only 27% were very concerned. Yet,

there has been a dramatic increase in attack vectors. Further, wit the WFH model of many employees, they are more susceptible to attack. Hyper vigilance is urged.

  • Although businesses have responded well from the disruptions – clearly 2/3 of respondents are

“all good” – just over half have tested their backups. There is a disconnect here.

  • Might these businesses be distracted from Covid, placing these “technicalities” on the shelf while

we get the business going? Opportunity: HACKER.

Moderat e 20% Low 53% High 27%

Concerned About Uptick in COVID-19 Scams

Yes 55% No 22% Maybe 23%

% Testing & Confirming Backup & Recovery

Yes No Maybe

Yes No Need Help

Is your Business Continuity Plan Running Smoothly?

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Can we afford to look ahead? Can we not?

  • We can empathize with the distraction Covid has on

the business. Yet, can we afford NOT to look forward?

  • What threats and opportunities are presented from

this crisis?

  • The health of your organization is on the line.

Sometime must be spent looking forward:

  • Operations, BizDev, Market opportunities,

competitive threats.

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Suggested Course of Action

Look to the Future.

  • This crisis will end. What

then?

  • How will change impact:

➢ Operations ➢ Competition ➢ Customers

01

Focus on Culture.

  • Consider how the

employees and the clients feel from how your

  • rganization is treating
  • them. When this is over,

how do you want them to think of you?

  • Remember: People

remember how you made them feel, not what you did for them or to them.

02

Consider investing in BizDev.

  • There are gains to be

made in connecting with your market. Separate yourself from your competition.

03

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Webinar on April 22nd at 11am

Register Today!