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A resilient business model To fight COVID-19
Iñaki Uriz, CEO of Caravelo
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Subscription offers A resilient business model To fight COVID-19 Iaki Uriz, CEO of Caravelo Crisis are a constant in aviation Gulf war 9/11 SARS Global crisis Covid-19 1990 2001 2003 2008 2020 But COVID-19 looks particularly
A resilient business model To fight COVID-19
Iñaki Uriz, CEO of Caravelo
Crisis are a constant in aviation
Gulf war
1990
9/11
2001
SARS
2003
Global crisis
2008
Covid-19
2020
1 2 3 4 5 6 7 8 9 10 11 12
But COVID-19 looks particularly severe
Months after crisis COVID-19 ‘SARS-shaped’ SARS 2003
Note: Estimated scenario with existing data to month 2 (Feb), then follows broad pattern of SARS 300 200 100
Asia Pacific - Billions RPKs per month (Seasonally adjusted)
Impossible to mitigate?
Revenue collapse
Search extra financing Aggressive cost cutting Layoffs Creditor negotiations ...
Flight disruptions
Cancel flights Adjust network Repatriate crew & paxs Refund & Rebook ...
Operational impact Business impact Impossible to avoid!
What would have happened to your revenue if...
The airline industry - transactional model Volaris v.pass - subscription model
Chinese weekly flight departures
10,5k
1-Jan 25-Feb 21-Jan
1,9k
World Airlines Index
1-Jan 10-Mar 1-Feb
115 82
1-Nov
Revenues
Revenues and bookings of v.pass subscription product
Bookings
Nov-19 Dec-19 Apr-20 Mar-20 Feb-20 Jan-19
Now is the time to set up a subscription offer
2 - 6 Months 4 - 9 Months COVID-19 Demand Recovery
An attractive long-term offer in exchange of clear passenger commitment
Unlock fast, healthy and resilient recovery
Avoid price war and dangerous market dynamics
Join the Subscription Economy
Controlled acquisition cost Hyper-loyal customer base to properly retail Stable revenue stream and passenger flow
Transform passengers into subscribers… in weeks
Strengthen your business for the next “virus”
Gulf war
1990
9/11
2001
SARS
2003
Global crisis
2008
Covid-19
2020
???
????
Iñaki Uriz, CEO /ium