Strengthening Vulnerable Populations Through Preparedness Quality - - PowerPoint PPT Presentation

Strengthening Vulnerable Populations Through Preparedness

Quality Health Care for Culturally Diverse Populations Conference October 21, 2010

Presentation Objectives

• Describe the process Montgomery County

went through to help prepare its vulnerable populations

• List at least two tools and/ or resources

identified in the presentation.

• Identify how one of the tools and/ or

resources in the presentation can be used in your community.

Montgom ery County Process

Why Prepare Vulnerable Populations?

• Katrina

Pictures from: www.cfcnca.org, katrinapictures.blogspot.com

Prior to Katrina vulnerable populations were susceptible to:

• Poor health

conditions (chronic)

• Unemployment
• Lack of insurance

(housing, health)

• Lack of

transportation

• Dependency on

social and health services

• Inequity or

discrimination (social, racial, economic, geographic)*

* The Brookings Institution, Metropolitan Policy Program. New Orleans After the Storm: Lessons from the Past, a Plan for the Future. October 2005.

Basic Demographics

• 496 squares

miles next to Washington D.C

• 931,000

population

• Affluent
• Poverty level
• High Cost of

Living

• 125 different

languages

Definition of Vulnerable Populations

• Determined by your own population

within your community and what populations will be most at-risk during an emergency event.

Montgomery County’s Vulnerable Populations (examples)

• Limited English

Proficiency

• Economically

disadvantaged

• Isolated from the

community

• Physically or mentally

challenged

• Pregnant Women
• Children
• Homeless
• Persons with chronic

conditions

• Seniors
• Additional groups

Identifying Gatekeepers (i.e., community health nurses, home health aides, Latino Health Promoters, public/ private agencies) Montgom ery County Em ergency Preparedness and Response Vulnerable Populations Com m ittee

County Offices of:

• PH Emergency Preparedness
• Homeland Security
• Community Affairs
• Senior Health Promotion
• Aging and Disability
• Police
• Volunteer Center
• Health Promoter Programs
• Community groups,

advocacy groups, hospitals, assisted living facilities, group homes, nursing homes, and faith communities

BLIND PERSONS

National Federation of the Blind Montgomery County Chapter 11923 Parklawn Drive, Suite 104 Rockville, MD 20852 Contact: Debbie Brown 301-881-1892 (V-Home) 202-707-0503 (V-Work) no e-mail address

GATEKEEPERS TO TARGET POPULATI ON: Persons w ho are Blind

American Council of the Blind 1155 15th Street, NW, Suite 1004 Washington, DC 20005 202-467-5081 (V) 202-467-5085 (FAX) info@acb.org www.acb.org Maryland School for the Blind 3501 Taylor Avenue Baltimore, MD 21236 410-444-5000 (V) 410-319-5701 (FAX) info@mdschblind.org www.mdschblind.org Metropolitan Washington Ear, Inc. 35 University Blvd. East Silver Spring, MD 20901 301-681-6636 (V) 301-681-5227 (FAX) information@washear.org www.washear.org Radio, reading and information service. Services for the Visually Impaired 8720 Georgia Avenue, Suite 210 Silver Spring, MD 20910 301-589-0894 (V) 301-589-7281 (FAX) info@servicesvi.org www.servicesvi.org National Federation of the Blind 1800 Johnson Street Baltimore, MD 21230 410-659-9314 (V) 410-685-5653 (FAX) Linda J. McCarty Director of Public Relations lmccarty@nfb.org Patricia A. Maurer Director of Community Relations communityrelations@nfb.org www.nfb.org Newsline for the Blind 1-888-882-1629 nfbnewsline@nfb.org Newsline is a free 24-hour nationwide telephone service for people who are blind, visually impaired and/or unable to read a printed newspaper. American Federation of the Blind Governmental Relation Group 820 First Street, NE, Suite 400 Washington, DC 20002 202-408-0200 (V) 202-408-8172 (V) 202-289-7880 FAX) afbgov@aft.net www.afb.org National Federation of the Blind

• f Maryland

9013 Nelson Way Columbia, MD 21045 410-715-9596 (V-Home) left voicemail for e-mail address

Tools/ Resources

• Plan to Be Safe Campaign

– Emergency Preparedness Checklist for Case Management and Home Care Services

• Emergency Preparedness Curriculum

for Latino Health Promoters

• Flu Prevention and Care Guide

Plan to Be Safe Cam paign The Need

• Simple
• Not too many words (low literacy and

multiple languages)

• Attractive
• Cost effective
• Need to encourage people to plan

(avoid what happened in Katrina)

Plan to Be Safe Campaign Development

• Initially wanted to

target seniors

• Graphic Artist
• Focus group of

department of recreation staff with seniors

Washington Post 2-1-07 Thrasher Washington Post 2-1-07 Thrasher

Plan to Be Safe Campaign Materials

Plan to Be Safe Flipchart

Plan to Be Safe Training of Employees

CD-ROM Video

Frederick & Anne Arundel Counties, MD

Plan 9 Hawaii

Plan 9 Billboard

Local Hospital-Plan 9

Evaluation Outcomes Using Plan to Be Safe Campaign

• Aging and Disability Program (Plan 9

supplies)

– Baseline: 50% had a 3-day supply of 5

• r more items.

– 30 day: 62.5% had a 3-day supply of 5

• r more items

– 90 day: 90.6% had a 3-day supply of 5

• r more items

Latino Health Promoter Curriculum

• Purpose: To train

promotores de salud in Public Health Emergency Preparedness

• 3-Day training
• Includes Plan to Be

Safe tools

• New! Curriculum
• n Pandemic Flu

Latino Health Promoters Evaluation Outcomes

• Emergency Preparedness in the Latino

Community: Training Manual for Health Promoters – Reported emergency preparedness practices increased, to the point where all participants reported having talked with their families about emergencies and having an emergency plan after the third session.

Flu Prevention and Care Guide

Flu Prevention and Care Guide

• Development

– Hired a company with expertise in low literacy and LEP publications – Received feedback from people who are a part of LEP and low literacy communities and service providers – Field test three versions with target population groups

Flu Prevention and Care Guide

Insert your logo and contact information here. Insert your logo and contact information here.

Flu Prevention and Care Guide Outcomes

• Utilized during H1N1 as an

educational tool for the public

• Received a Merit award in the 17th

Annual National Health Information Awards

Contact Information

Rachel Abbey

Rachel.Abbey@montgomerycountymd.gov All tools and resources mentioned in this presentation can be found at: www.montgomerycountymd.gov/ apc Or NACCHO Toolbox at: www.naccho.org/ toolbox