Strategic Alliances: New Ways of Delivering Public Services Tony - - PowerPoint PPT Presentation

Strategic Alliances:

New Ways of Delivering Public Services

Tony Ciaburro

Director of Environment, Development and Transport (EDT)

Northamptonshire Context

• Population of 700,000
• strategic location at the heart of the country
• Home to some world-leading brands

(e.g. Silverstone)

• ...but, 99% of businesses are SMEs
• traditional industries work alongside the

world- leading High Performance Technology sector of 1,000 companies, contributing £2bn to GVA

• Fastest growth in the Country

Northamptonshire: Delivering Growth

80,000 new homes 70,000 New Jobs

Northamptonshire – Coherent Plans

Economic Development, Land-use, Environment & Connectivity

Budget Pressures

Massive reduction in public sector spend = Councils MUST do things differently

Source: LGA Future Funding Outlook of AnyCounty Council

Impact of funding Pressures for Northamptonshire County Council

• £177m savings made over past four years
• Total NCC savings required over next 5 years - £126m
• From an overall net service council expenditure of £ 428m
• Against a backcloth of increased service pressures from a

growing and ageing population

Focus on Outcomes

EDT Directorate Function

• Highways & Transport
• Waste
• Fire Service
• Economic Development
• Strategic Planning
• Environment
• Energy
• Archaeology
• Trading Standards

Strategic Outcomes

• Health & Wellbeing
• Economy
• Low Carbon County
• Leisure & Culture
• Heritage
• Connectivity
• Energy
• Environment
• Resilience

HALO Delivery Model: Commissioning Authority

NCC CORE 1

• 3. BUFFER

ZONE 2 HALO F&R T&H WASTE

• EC. DEV.

Police NEP MGWSP ENTERPRISE

OTHER SERVICES OTHER SERVICES OTHER SERVICES

VIRTUAL COUNCIL (Open Sourced)

COMMUNITY ENGAGEMENT SHARED SERVICES SHARED SERVICES

OVERALL EFFICIENCY/SAVINGS/PRESSURE REMOVAL/INCOME = 10% TO 15%

Success of HALO within Environment Development & Transport Directorate.

• Significant financial savings through transformation in

service delivery (HALO) - £35.3m over last 5 years.

• A further £23.7m savings still to be made over next

four years (2014-18)

• 80% reduction in staff since 2011 (712 in 2011 to

145 now)*.

*Excludes Fire & Rescue Service

However.....

Performance Levels Up! - Public Satisfaction Up!

• Doing more with less!

New Approach Needed - Strategic Alliances (Focus on ‘Customers’ & ‘Place’) What is a Strategic Alliance?

‘Place-based’ non-transactional relationship with a significant national / multi-national private sector player, based on a shared agenda around a ‘common customer base’, to deliver win-win

• utcomes for mutual benefit.

Essential Ingredients: Culture, Attitude,

Behaviour, Trust

• NB. Only Local authority in the UK doing this!

Strategic Alliances: Mutual Aims

• Creating Competitive Advantage
• Developing a Smarter Green economy
• Resource Security & Energy Wellbeing
• Smart Living

The Vision... Digital Fluency: Smart Living

• Use of intelligent technology and data

analysis to enhance performance, resource efficiency, resilience and service delivery

• Encompasses infrastructure, energy,

utilities systems, data and information

• Emphasis on interconnectedness of

technology and analysis across different

• rganisations, disciplines and systems
• Digitally fluent; individuals, organisations

and communities

• EVERYONE BENEFITS!

Strategic Alliances – Who to date...

Work underway with MGWSP, O2, Virgin media, Microsoft...

How Strategic Alliances Operate

Long Term Relationship Realising the benefits to create Win-Win!

Strategic Alliances: Tangible Benefits

• Direct & in-kind funding
• Upfront investment
• Cash savings
• Energy savings
• Knowledge Transfer
• Sponsorship
• Collaboration
• £150m + of investment planned for Northamptonshire

that would otherwise not have happened... and more in the pipeline!

Health &Wellbeing: Knowledge Transfer – Tele-health and Tele-care

• Remote exchange of data

between client & clinician to diagnose / monitor enabling people to live independently in their own home

• Sharing the latest technology
• Piloting approaches based on

track-record of Strategic alliance relationship

• Estimated savings to NCC -

£11m per annum

Energy Efficiency: Free assessments of NCC Assets

• Free site assessment of two former

land-fill sites for major solar PV development

• Free assessment of 650 NCC

buildings for smaller scale re- newables

• Free full feasibility study and

business modelling of opportunity – by Strategic Alliance partners

• Free £100k benefit to NCC for

feasibility

• Overall estimated benefits in excess
• f £1m per annum

The Economy: Direct payment towards inward investment campaign

• B Gas paid for advert to help

promote Northants as an investment location

• Contribution enabled

continuation of ‘Loves Northamptonshire’ campaign for another year

Heritage: In-kind & direct investment - Heritage Gateway

• Demonstration Project of

Smart Living through a showcase development in Northampton as part of the heritage gateway consortium.

• Enhanced heritage offer with

estimated Strategic Alliance partner input of £5m

Environment: Free Electric Vehicle Charging Points Proposal

• Electric charging points free

for all residents available throughout Northamptonshire

• Paid for by British Gas to

encourage electric vehicle take-up in future.

• Worth around £1500 per

house.

• Potential overall investment

£5m

Sustainable Transport: Venture Capital Investment to create Community Car Club

• British Gas £500k venture

capital to support national Community Car Club to promote electric vehicle use.

• Scheme to provide electric

vehicles for NCC use during day

• Rented out @ £6 per hour to

community in evening

• Nissan investment of £50k for

super-fast charger

Connectivity: Deployment of Superfast Northamptonshire

• The first area in England with a strategic approach

to achieving full coverage of Next Generation Access by 2017

• Investment of £20m (NCC, BDUK, BT)
• Next Generation Strategy, including commercial

loans

• Strategic Alliance with BT and others

Culture: Upfront capital investment saved Theatre

• Energy Performance Partnership

between British Gas and Derngate Theatre to reduce energy costs.

• B Gas provided upfront capital

investment of £600k to replace broken boilers, and improve lighting.

• Capital to be re-paid by energy

savings over next 12 years

• Plus provided two year

sponsorship worth £3k

• Stopped Theatre closing!

Leisure: Upfront Capital Investment

• Energy performance contract

between British Gas and Northampton Leisure Trust to improve energy use at 3 swimming pools

• Upfront capital investment of
• c. £1.5m – to be re-paid from

energy savings

• Access to national British Gas

swimming campaign

• Plus direct Sponsorship

Future Direction - Where Next?

• Many more benefits in pipeline supporting Digitally

Fluent: Smarter Living vision...

• More Strategic Alliances extended across a broader

range of services...

• Full implementation of HALO extended across the

Council = New Authority

Northamptonshire is the beneficiary not just the County Council