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Str trategie ies to o Im Imple lement Suc uccessful l Col olla laboratio ion Betw tween One ne Stop Cor ore e Part artners July 31, 2019 Jennifer Serino, Lake County Workforce Development Board Dr. Arlene Santos-George, College


  1. Str trategie ies to o Im Imple lement Suc uccessful l Col olla laboratio ion Betw tween One ne Stop Cor ore e Part artners July 31, 2019 Jennifer Serino, Lake County Workforce Development Board Dr. Arlene Santos-George, College of Lake County Adult Education Division Jesse Morales, College of Lake County Adult Education Division Clic Click to o edit it Mas aster sub sub titl tle

  2. Sess ession Obje bjectiv ives 1. How does the Lake County Workforce Development Board operationalize the one stop center (OSC), a WIOA requirement? 2. How do the core partners collaborate under the Job Center of Lake County (JCLC), the one stop center? 3. What are the ingredients for the successful collaboration? 4. Q & A

  3. Wor orkforce Develo lopment Boa oard Goa oal Operations Committee Facilitate greater collaboration among and between workforce partners and stakeholders.

  4. Job Job Ce Center of of La Lake Cou County One-stop delivery system: service collaboration One-stop center: comprehensive physical center One-Stop Operator: partner consortium One-Stop Partners: core & required

  5. Job Job Ce Center Partners

  6. One Stop op Operator Pri riorities Partner Staff Cross-training referrals development Integration of business services Co-location Integration of career services

  7. Cor ore Part artners Col olla laboratio ion: IC ICAPS Prog ogram CLC propose Employer CLC Student ICAPS LWIB ICAPS ICAPS Connections CLC submits CLC Success program endorses the students are students are and/or ICAPS implements Coordinator based on ICAPS supported by provided Operations application to ICAPS hold office LWIB’s high program a CLC Student services by Committee ICCB program hours at the demand proposal Success Team the JCLC review JCLC occupation

  8. Labor Market Analysis 2018-2024 Presented to LWIB1 Committees * * Occupations FY19 Report from the CLC Institutional Effectiveness, Planning and Research office using Economic Modeling Systems International (EMSI). 1/ Living wage: 2 adults $10.59; 2 adults 1 child $14.74; 2 adults 2 children $17.21; 2 adults 3 children $19.87. From livingwage.mit.edu/counties/17097.

  9. CLC Adu dult lt Educatio ion Tran ansitio ion Prog ograms • CNA Certificate (7 crhr) Healthcare Pre-Bridge/Bridge • Phlebotomy Technician Certificate (6 crhr) • Healthcare Office Assistant Certificate (7 crhr) • Personal Care Aide (non-credit; vocational) • Automotive Oil Change Specialist Certificate (11 crhr)/Automotive Service Specialist Certificate (+4 crhr)/Automotive Brakes Manufacturing Pre- & Suspension Certificate (+4 crhr) • HVAC/R Installation Technician Certificate (20 crhr) Bridge/Bridge • NIMS Level 1 CNC Operator ( 9 crhr)/ NIMS Level 1 CNC Operator/Setup Technician Certificate (+7 crhr) (AY2020) • Automotive Damage Analysis (14 crhr); Automotive Collision Repair Asst (17 crhr) (for ICCB approval) • Early Childhood Level II Gateways to Opportunity Credential (18 crhr) (for ICCB Early Childhood Education Pre- and DCEO approval) Bridge/Bridge • General Office Certificate (16 crhr) (for ICCB approval) Administrative Management and • Office Professional Certificate (13 crhr) (for ICCB approval) Technology Pre-Bridge/Bridge • Desktop Support Technician Certificate (9 crhr) (for ICCB approval) Computer Information • CISCO Networking Certificate (12 crhr) (for ICCB approval) Technology Pre-Bridge/Bridge

  10. ICAPS Mod IC odel 1 Prog ogram Com omponents ts Financial aid and Free tuition for first Free books and Short-term scholarships 2 courses or 1 st 6 toolkits in first 2 certificates available for credits courses remaining courses Free Developmental College instructor + Support class taught courses included to State exam Adult Education by Adult Education meet CRWR and preparation instructor =>50% instructor BAR (free tuition) Job search referrals Support from and assistance Employer Student Success through JCLC and connections Team CJPC

  11. ICAPS Model 2 ICA 2 Program Co Components Personal Care Aide Offered through the In conjunction with WIOA vouchers for (Fall 2018); Pharmacy Workforce and Job Center of Lake course tuition and fees Technician (Spring Professional County for eligible students 2019) Development Institute Support class taught Job search referrals WPDI instructor + by Adult Education Support from Student and assistance Adult Education instructor (1 credit Success Team through JCLC and CJPC instructor =>50% hour) Paid internships available

  12. Enrollment in in ICA ICAPS FY1 Y18 and FY1 Y19 Program FY18 FY19 Nbr Chg % Chg Certified Nurse Assisting 10 6 -4 -40% HVAC Engineering Technology 9 18 9 100% Automotive Technology 16 29 13 81% Healthcare Office Assistant 6 3 -3 -50% Personal Care Aid (ICAPS Non-credit) 0 16 16 na ICAPS Total 41 72 31 76%

  13. CLC Stu tudent Suc uccess Tea eam Goal Setting Completing College and AE and Career college Planning Referrals to College external application CBOs and and gov’t registration agencies Student Financial Job search aid/scholars referrals hips Advising/Co Coaching unseling referrals Test-taking Tutoring prep referrals

  14. Jo Job Sea earch Assis ssistance e fr from om the the JC JCLC • Resume preparation • Job fairs • Job interview preparation • Online job search • Internships

  15. In Integration of of Services: TABE BE 11/12 July 1, 2019: December 2018: Workforce Development Center must CLC Adult ED transitioned to TABE 11/12 transition to TABE 11/12 January 2019: January 2019: Workforce Development Center staff CLC Adult Ed began placement shadows CLC staff during placement testing testing with TABE 11/12 January 2019 – Present: January 2019 – Present: CLC administers TABE 11/12 to Workforce Development Center staff refer Workforce Development Center clients clients to CLC Adult Ed for TABE 11/12 testing

  16. MOU Specific Data Sharing testing days Agreement How does it work? Communicate 2 dedicated via email CLC staff 1 dedicated WDC staff

  17. In Ingredients for or Successful Col Collaboration 1. Participate in the committees and attend the WIB meetings regularly. 2. Have a process for ICAPS review. 3. Provide direct services at the one stop center. 4. Seek ways to integrate services, such as the TABE testing. 5. Formalize the integration of services through an MOU and other agreements, as needed. 6. Cultivate strong relationships. For example, Title I representative can be a member of the APC.

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