State of Arkansas Consumer Assistance Advisory Committee In Person - - PowerPoint PPT Presentation

State of Arkansas

Consumer Assistance Advisory Committee In Person Assister Program Monthly Update June 14, 2013

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Agenda | Topics of Discussion

A. Welcome B. New Staff Introduction– Tomika Clark C. IPA Guide Organization Contracts – Thomas Herndon D. IPA Guide Training Curriculum Update/Committee feedback - Steve Lease E. Outreach and Marketing Update/Committee feedback - Mangan Holcomb Partners F. Update on Eligibility Systems – Suzanne Bierman, Bashorat Ibragimova G. Broker/Agents Training Update/Committee feedback – Bruce Donaldson H. Questions/Answers

Consumer Assistance Advisory Committee Meeting 2

IPA Guide Organization Contracts | Update  - 27 Contracted Organizations  - 588 Guides throughout Arkansas

Consumer Assistance Advisory Committee Meeting 3

Training Curriculum | Update - Steve Lease

Consumer Assistance Advisory Committee Meeting 4

Outreach and Education | Update

OUTCOMES REPORT ON THE FOCUS GROUPS

Consumer Assistance Advisory Committee Meeting 5

Eligibility Systems | Update

Consumer Assistance Advisory Committee Meeting 6

Agent/Broker Education | Update

• Meetings for Agents & Brokers to be Held in at least 7 areas of Arkansas:
• Little Rock

July 9th

• Fort Smith

July 10th

• Fayetteville

July 11th

• Jonesboro

July 15th

• West Memphis

July 16th

• Eldorado

July 24th

• Texarkana

July 25th

Consumer Assistance Advisory Committee Meeting 7

Agent/Broker Education | Update

• University Of Arkansas- Partners for Inclusive Communities- David Deere
• Help coordinate meetings
• Arkansas National Association of Health Underwriters- Mike Castleberry
• Sponsor Announcement- 10,000+ Agents & Brokers (resident)
• Online Registration
• Will provide venues
• Minimal charge for food & beverage
• Arkansas Health Connector Division
• Welcome Video of Commissioner (Mangan Holcomb partners)
• Bruce Donaldson provide 1 hour of Continuing Education (ACA)
• Bob Alexander provide 1 hour of Continuing Education (Ethics)

Consumer Assistance Advisory Committee Meeting 8

Agent/Broker Education | Update

Agent Broker Slide Deck

• ACA Background
• Benchmark Plan for Arkansas
• Grandfathered Plans vs. Non-Grandfathered Plans
• Individual Marketplace
• SHOP Marketplace
• Role of Brokers & Agents in Marketplace

Consumer Assistance Advisory Committee Meeting 9

Agent/Broker Education | Update

Questions/Comments

Consumer Assistance Advisory Committee Meeting 10

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