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Specialist paediatric health services for patients in remote locations: the role of telemedicine in Australia Dr Anthony Smith, Associate Professor Deputy Director Centre for Online Health Acknowledgements Prof Shuji Shimizu Yoko Noda


  1. Specialist paediatric health services for patients in remote locations: the role of telemedicine in Australia Dr Anthony Smith, Associate Professor Deputy Director Centre for Online Health Acknowledgements  Prof Shuji Shimizu  Yoko Noda  Kyushu Hospital University  Sponsors  Centre for Online Health, UQ

  2. Mud ‐ map (Overview)  Centre for Online Health (COH)  Australia in context  Paediatric telemedicine services ‐ logistics  Recent developments – Government funding  Future trends Centre for Online Health  Broad interest and experience in telehealth  New models  Evaluation  Service delivery  Teaching  Queensland Telepaediatric Service >12y  Adult/geriatric telehealth services  SFT Conference  www.uq.edu.au/coh

  3. Ireland Great Britain Japan Germany New Zealand Texas Background  Queensland Queensland - - second largest state, pop ~ 4.2 m second largest state, pop ~ 4.2 m   60% population 60% population – – SE corner SE corner   20% major coastal towns 20% major coastal towns   15% remote (650,000) 15% remote (650,000)   Indigenous Indigenous – – 520,000 520,000   Qld Qld – – 150,000 150,000 

  4. Telemedicine Any medical activity involving distance  can be done in two ways  real ‐ time (e.g. videoconferencing)  pre ‐ recorded (e.g. email) Telemedicine Why do telemedicine?  There may be no alternative  Telemedicine may be better than existing conventional services

  5. Key issues  Extensive distances and location of specialist health services  Equity of access to health services for regional and remote population  Large videoconference networks – but relatively slow uptake Telehealth coordination  INCENTIVE  Single point of contact  Manages referral  Liaises with specialists  Scheduled appointment  Facilitates medical records  Manages videoconference session  Collects activity data  Organises follow ‐ up if required Smith AC, Isles A, McCrossin R, Van der Westhuyzen J, Williams M, Woollett H and Wootton R. The point of referral barrier - a factor in the success of telehealth. Journal of Telemedicine and Telecare 2001; 7 (Suppl.2): 75-78

  6. Telepaediatrics in Queensland Telepaediatrics in Queensland Neurology (n = 11,250 consultations) 10% Burns ENT 14% 7% General Paediatrics 5% Endocrinology 5% Oncology Child Psychiatry 3% 27% Nephrology 3% Orthopaedics 2% Cardiology 2% Ophthalmology Other 2% 18% Dermatology 2%

  7. Telepaediatrics in Queensland  13,650 consultations over 12 years  2400 consultations per y 2800 2400 2000 Consultations 1600 1200 800 400 0 2000 2002 2004 2006 2008 2010

  8. Telepaediatrics ‐ ENT  2 years – 152 consultations (97 pts)  Retrospective audit of medical notes  Diagnosis – 99%  Management – 93% Smith AC, Dowthwaite S, Agnew J and Wootton R. Concordance between real-time telemedicine assessments and face-to-face consultations in paediatric otolaryngology. The Medical Journal of Australia . 2008, 188 (8): 457-460 Indigenous health screening ~90% significant disease/deafness rate Long ‐ term impact:  1 ‐ 3y; severe disease burden (discomfort)  4 ‐ 5y; slow language  5 ‐ 7y; slow learning  10 ‐ 11y; behaviour problems, truancy  15y; illiteracy, substance abuse

  9. Indigenous health screening  Community health services  Visiting specialists  ENT  Dental  Dermatology Outreach –  Ophthalmology physical travel to remote sites  Psychiatry  Respiratory Indigenous health screening  Indigenous health workers  Specialist outreach services and telehealth support  ENT  Dental  Dermatology  Ophthalmology  Psychiatry  Respiratory

  10. Indigenous health screening  To provide routine health screening for all Indigenous children in Cherbourg and surrounding communities  To develop a service which can be managed locally by dedicated Indigenous health workers.  To improve screening rates – above 90%  To ensure early detection (assessment) and treatment of chronic diseases.

  11. Telepaediatrics – Indigenous Health  Pre: 380 / 980 = 39% (average rate per annum)  Post: 83% (first 12 months) Elliott G, Smith AC, Bensink ME, Brown CA, Perry C, Stewart C and Scuffham P. The Feasibility of a Community-Based Mobile Telehealth Screening Service for Aboriginal and Torres Strait Islander Children in Australia. Telemedicine and eHealth Journal , 2010, 16 (9): 950-956

  12. Telepaediatrics ‐ Burns  Compare FTF to VC assessments  12 months – 25 patients  1.One observer, alternating process FTF/VC ‐ VC/FTF  2. Two observers, FTF consults Smith AC, Kimble R, Bailey D, Mill J, and Wootton R. Diagnostic accuracy of and patient satisfaction with telemedicine for the follow-up of paediatric burns patients. Journal of Telemedicine and Telecare 2004, 10(4):193-198 Telepaediatrics ‐ Burns FTF FTF / VC Consultant A Concordance % Concordance % Consultant B n=25 n=25 Appearance 68 60 Scar thickening 60 64 Contractures 92 92 Range of motion 92 92 Activity level 100 100 Breakdowns 96 96 Decision making 100 100 Smith AC, Kimble R, Bailey D, Mill J, and Wootton R. Diagnostic accuracy of and patient satisfaction with telemedicine for the follow-up of paediatric burns patients. Journal of Telemedicine and Telecare 2004, 10(4):193-198 CRICOS Provider No 00025B

  13. Telepaediatrics ‐ Burns  17% of all burns outpatients FTF appointments Telepaediatrics 2100 1800 1500 Consultations 1200 900 600 300 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Telepaediatrics ‐ Surgery  Rapidly expanding  Routine clinics with all paediatric surgeons  6 clinics per month, up to 2 hours each  multi ‐ site appointments  Pre ‐ admission, reviews and education  Referrals:  Direct to QTS via 1800 number  Patients triaged at the RCH OPD according to postcode  Appointments held at nearest regional hospital

  14. Telepaediatrics – Home support  Video links to families at home  Palliative care, oncology  Support from medical, nursing and allied health staff  Logitech video – via broadband connection  Laptops and PCs ‐ flexible Telepaediatrics – Robots  Telepaediatric robots  Commenced 2004  mobile, wireless videoconference systems  child ‐ friendly  direct to bedside

  15. Telepaediatrics – Robots  2005 – Gladstone Hospital, no paediatrician  daily ward rounds  sub ‐ specialist consultations Smith AC, Coulthard M, Clark R, Armfield N, Taylor S, Goffe R, Mottarelly I, Youngberry K, Isles A and Wootton R. Wireless telemedicine for the delivery of specialist paediatric services to the bedside. Journal of Telemedicine and Telecare 2005, 11 (Suppl. 2): 81-5 Tiny Tom - Townsville Eliza – Mt Isa ROY – Gladstone Emma - Emerald Gypsie – Gympie

  16. Neonatal ward rounds Often full care team attend  Medical  Nursing  Allied Health  Social work Mackay Base Hospital ICN, Townsville Hospital Round led by neonatologist Family members may participate Usually informal educational opportunities CRICOS Provider No 00025B

  17. Cost minimisation analysis  Child and adolescent psychiatry services  e-CYMHS  30 month period  Costs of providing telepaediatrics - video  Costs of providing outreach – visiting psychiatrist  Potential costs if patients travel to the RCH Smith AC, Stathis S, Randell A, Best D, Ryan V, Bergwever E, Keegan F, Fraser E, Scuffham P and Wootton R. A cost-minimisation analysis of a telepaediatric mental health service for patients in rural and remote Queensland. Journal of Telemedicine and Telecare , 2007, 13 (Suppl. 3): 79-83 Telepsychiatry 30 months – 606 consultations FTF – Patient FTF Outreach – Telemedicine – Patient Method travel ($) Visiting seen via Psychiatrist ($) videoconference ($) Total cost 514,094 299,913 230,753 Average 1073.25 494.91 380.78 1073.25 494.91 190.01 Marginal Smith AC, Stathis S, Randell A, Best D, Ryan V, Bergwever E, Keegan F, Fraser E, Scuffham P and Wootton R. A cost-minimisation analysis of a telepaediatric mental health service for patients in rural and remote Queensland. Journal of Telemedicine and Telecare , 2007, 13 (Suppl. 3): 79-83

  18. Telepsychiatry (30 months) Actual Patient 800,000 travel Cost ($) Visiting 400,000 Psychiatrist Telemedicine 0 0 100 200 300 400 500 600 700 Number of consultations

  19. Developments in Australia  Medicare items for online consultations recently introduced in July 2011  General practice  Broad range of health specialties  Focus on video consultations  $620m+ invested by Commonwealth Government  Financial incentives – 1 st consultation, loadings  Funding for training, support  Promising sign for telehealth in Australia ... Telehealth uptake  New MBS telehealth items ‐ what is the prognosis?  Likely uptake, long ‐ term trends?  Learn from experience (successes and failures)  Telepsychiatry in Australia  Commonly reported, telehealth friendly  MBS items for telepsychiatry ‐ introduced early 2003

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