Social Media Audit and Conversation Analysis By: Cassie Serra, - - PowerPoint PPT Presentation

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Social Media Audit and Conversation Analysis By: Cassie Serra, - - PowerPoint PPT Presentation

Social Media Audit and Conversation Analysis By: Cassie Serra, Haley Dowell, Jasmine Arant and Kiarash Jalali Gatorade was created to help replenish the carbohydrates and electrolytes athletes lost while performing physical activities In


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Social Media Audit and Conversation Analysis

By: Cassie Serra, Haley Dowell, Jasmine Arant and Kiarash Jalali

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Gatorade was created to help replenish the carbohydrates and electrolytes athletes lost while performing physical activities In 1985, the Gatorade Sports Science Institute was founded to conduct research

  • n the effects of exercise on the human

body Today, they continue to find innovative ways to help athletes improve performance by providing proper hydration and nutrition

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Gatorade is #1 in the sports drink market

  • Owned by PepsiCo and generates more than 1 billion dollars annually
  • Owns 69.5 % of the sports drink market
  • A global brand sold in over 80 countries
  • Consistently ranks in the top ten of the U.S. Liquid Refreshment Beverage
  • Established as the official sports drink of the National Basketball Association
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What challenges is Gatorade facing?

  • Gatorade’s growth is slowing down
  • Change in consumer attitude

towards sports drinks

  • Impacted by increased competition

from the ready-to-drink tea and energy drink markets

  • Sponsored athlete popularity vs.

product popularity

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Method

Coding

Timeline

Competitors Platforms

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Coding and Timeline

  • Manual Coding
  • Hashtracker
  • #powerthrough

#winfromwithin

  • Seven Weeks
  • April 4th, 2016 - May

23rd, 2016

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Powerade

  • #1 sports drink competitor
  • Similarities between product
  • Similar social media

strategies?

vitaminwater

  • Sports drink
  • Healthier alternative
  • Similar benefits and effects

vkizoulis

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Platforms

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Brand Consistency:

  • Logo
  • Content
  • Focus on Gatorade Frost

“Powering the next breakthrough in athletic performance. Your game is our lab. #winfromwithin”

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Channel Frequency:

  • Facebook, Twitter & Instagram
  • Twitter-176 posts

Instagram-14 posts Facebook-10 posts

  • Motivational voice consistently
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Facebook:

  • Largest Platform - 7.3 million likes
  • Video Spots
  • 1 post per 3 days, avg. of 8,237 likes
  • Popular athletes
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Twitter

  • Most active platform, over 336 thousand followers
  • Ranked 4,809 in the world
  • Tweets 6 times per day, gains 26 new followers a day
  • #DearPeyton day
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Instagram

  • Newest platform: 794,000 followers
  • 1 post per 2 days, 8,000 likes per post
  • Content consistent with Facebook & Twitter
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Competitors

Powerade

  • Introduced in 1988
  • Purchased by Coca-Cola in

2007 for 4.1 billion dollars

  • Lebron James is a major

endorser

vitaminwater

  • Founded in 1996
  • Coca-Cola purchased the
  • rganization for 4.2 billion

dollars in 2007.

  • 50-Cent owns 10 percent of

company

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Competitive Advantage

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Powerade commercial

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Power of Athletes and Celebrities

  • Vitaminwater sponsors celebrities

as well as athletes.

  • Powerade specifically targets

athletes.

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vitaminwater ad

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Sentiment Analysis

Facebook Instagram Twitter

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Positive Visitor Interactions on Facebook

Gatorade

7,301,024 Likes 88% Positive

Vitaminwater

3,910,215 Likes 77% Positive

Powerade

4,824,016 Likes 70% Positive

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Gatorade Powerade vitaminwater

Instagram Followers

792,000 Followers 41,500 Followers 15,600 Followers

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Gatorade

336,100 Followers

Powerade

152,100 Followers

Vitaminwater

125,800 Followers

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We concluded Gatorade successfully uses social media to market its brand and to differentiate itself from the competition

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Engage with positive replies and comments

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Continue using unique and creative hashtags

The hashtags Gatorade uses are creative,

  • riginal and promote

the overall mission of Gatorade in just a few short words

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Utilize sponsored athletes social media following

Lionel Messi 85,065,650 Facebook Likes Dwayne Wade

11,280,382 Facebook Likes 5.41 million Twitter followers

Usain Bolt

17,193,977 Facebook Likes 3.97 million Twitter followers 2.6 million Instagram followers

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Increase cross promotion and use social media more often

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Thank you! Any questions?