SMUG 11-5-19 9:30 AM 11:00 AM AGENDA Medialibrary.nd.gov (9:30 - - PowerPoint PPT Presentation

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Feb 10, 2023 598 likes •1.02k views

SMUG 11-5-19 9:30 AM 11:00 AM AGENDA Medialibrary.nd.gov (9:30 9:45) Statewide Intranet (9:45 10:00) State Website Platform (10:00 10:15) Misc. (10:15 10:30) Email domains Nd.gov banner Meet the new

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SMUG

11-5-19 9:30 AM – 11:00 AM

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AGENDA

Medialibrary.nd.gov (9:30 – 9:45)
Statewide Intranet (9:45 – 10:00)
State Website Platform (10:00 – 10:15)
Misc. (10:15 – 10:30)
Email domains
Nd.gov banner
Meet the new Chief Reinvention Officer
Buffer/Discussion (10:30 – 11:00)

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MEDIALIBRARY.ND.GOV

Cliff Heyne, Cassie Theurer

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HAVE YOU EVER NEEDED AN IMAGE FOR?

Presentation
Application
Email/Message
Brochure
Event
Website

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RECOGNITION

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OVERVIEW

Free to download Contribute assets

$255/mo as an agency solution

Format on export Create collections

Granular Permissions

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CURRENT AGENCIES

DOT
NDIT
Parks and Rec
Dept. of Health
Commerce

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WHAT IT IS

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www.Medialibrary.nd.gov

DEMO!!!

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STATEWIDE INTRANET SURVEY

Jen Raab, Communications Director Office of Management and Budget

November 4, 2019

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RESPONSES

40

Respondents

28

Different Agencies

FROM

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RESPONDENT ROLES

Communications/PIO IT Admin/HR Other

Other

5%

PIO

52.5%

22.5%

Admin

20%

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AGENCY INTRANET?

Yes No

Yes

64%

36%

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SharePoint Other Intranet Connections No Idea

No Clue

5%

SharePoint

45%

Other

39%

Intranet Connections

11%

Satisfaction with current intranet on scale of 1 to 5:

3.32 average

AGENCY INTRANET PLATFORM

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Traditionally hosted by NDIT = 10
Cloud-based = 4
Other = 4

HOSTING

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Perceived value in a statewide intranet, scale of 1 to 5:

Average: 3.4

STATEWIDE INTRANET

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STATE WEBSITE PLATFORM

Cliff Heyne

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WHY?

Cost prohibitive Inefficient processes Security vulnerabilities Inconsistent experience

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Credit: https://www.mallofthenetherlands.com/

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GETTING STARTED

$35/mo full kit
5 pilot agencies
Basic WYSIWYG editing
Continuous improvement
Custom development if needed

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IT WORKS!

iversal Pictures, Back to the Future

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Custom Application

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CURRENT STATE

$1,00,000 in cost avoidance
5 week patch cycle
50 sites
Large/Small
Elected Officials
Boards/Commissions
Cabinet

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LESSONS LEARNED

Maintaining customizations
Consistent patch cycle
Time to deploy new features
Blank slate
Onboarding process

Determine what to put

n the site

Create the site structure Test structure Enter content into site Launch site

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SITE PROCESS WITH MODERATE RESEARCH

Determine what to put

n the site

Create the site structure Test structure Enter content into site Launch site Find out who your users are Map customer journeys

Gather feedback and data on current site

Test new site

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Who comes to the site and why? What content does a user need to complete their task? How should the content by named and organized? What should the site look like?

User Research Content Structure Design

BUILD FROM THE GROUND UP

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FUTURE

Design uplift
Brand support
Drupal 7 and static sites
Content quality
Page Not Found report
User dashboard
Broken link scans
Google Analytics dashboard

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Miscellaneous

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EMAIL DOMAINS

___@messages.nd.gov open for integration

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STATE WEBSITE BANNER

Remove old Legendary logo
Researching dynamic options

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MEET THE NEW CHIEF REINVENTION OFFICER!

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