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Shared Service Shared Leadership
Presented by: Jeff Weir Superintendent CCESC Dave Distel Superintendent HCESC AESA 2013
Educational Service Centers
O Governing Boards O Superintendents O Treasurers O Administration & Staff
Shared Service Shared Leadership Presented by: Jeff Weir - - PowerPoint PPT Presentation
Shared Service Shared Leadership Presented by: Jeff Weir - - PowerPoint PPT Presentation
Shared Service Shared Leadership Presented by: Jeff Weir Superintendent CCESC Dave Distel Superintendent HCESC AESA 2013 Educational Service Centers O Governing Boards O Superintendents O Treasurers O Administration & Staff Shared
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Shared Purpose
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Shared Service
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Customer value-driven service designs O Seamless integration of separate service menus O Joint creation of new service organization O Facilitating Future Innovation
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Hamilton County ESC Clermont County ESC
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Educational Service Centers 20+ years of history
O Superintendent relationship O Respect O Trust O Common values O Shared solution orientation O Collaborative spirit
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Shared purpose of shared service
Both Governing Boards historically support the ESC superintendents and administration to seamlessly deliver quality services designed to customer needs.
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Customer value-driven service designs Seamless integration of separate service menus
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Shared Staffing
O Interagency agreements address both ESC capacity and customer needs.
O Effective
O Ensures quality service
O Efficient
O Quick, easy O No impact on employment status
O Creates “win-win” for ESCs and Districts
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Shared Service Menus
O Both ESCs strategically develop compatible service offerings O Each ESC provides differentiated service models based on customer needs O Customer groups can take advantage of unique service
- fferings from both ESCs
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Shared Regional Activity
O Both ESCs present in regional and state shared service activity O Collaborative development of new shared service models O Shared leadership in regional and state initiatives
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Customer value-driven service designs Joint creation of new service organization
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Substitute Teachers Needed
O Individual district sub pools shallow O Daily vacancy “fill rates” problematic O “Sub callers” no longer cost effective O Districts turned to the ESCs for help
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Clermont County ESC Governing Board Hamilton County ESC Governing Board
Center for Collaborative Solutions A COUNCIL OF GOVERNMENTS
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Center for Collaborative Solutions A COUNCIL OF GOVERNMENTS O A viable solution to competition of third party providers O The answer to challenges faced by ESCs to employ substitute teachers
O Employment law O Compensation models O Personnel management
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Customer value-driven service designs Facilitating Future Innovation
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O Transform teaching and learning O Revolutionize professional development O Incorporate the best of the best service models O Provide a rare opportunity for two ESC Governing Boards to directly impact customer success
An emerging new service design that will …
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