SFGH JCC April 12, 2011 The Rev. Elizabeth Welch, M.Div., BCC - - PowerPoint PPT Presentation

sfgh jcc april 12 2011 the rev elizabeth welch m div bcc
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SFGH JCC April 12, 2011 The Rev. Elizabeth Welch, M.Div., BCC - - PowerPoint PPT Presentation

SFGH JCC April 12, 2011 The Rev. Elizabeth Welch, M.Div., BCC Spiritual Care Coordinator , SFGH The Rev. Eric Nefstead, M.Div., BCC, ACPE Associate Supervisor Manager of Clinical Pastoral Education , Sojourn Chaplaincy at SFGH Review


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SFGH JCC April 12, 2011 The Rev. Elizabeth Welch, M.Div., BCC Spiritual Care Coordinator, SFGH The Rev. Eric Nefstead, M.Div., BCC, ACPE Associate Supervisor Manager of Clinical Pastoral Education, Sojourn Chaplaincy at SFGH

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 Review History of Chaplaincy at SFGH

 Sojourn Multi-faith and Roman Catholic Chaplaincy  Spiritual Care Coordinator named in 2008

 Present Case Study  Address Joint Commission Standards  Clarify HIPAA and Spiritual Care at SFGH

 Volunteer (Community Religious Visitors)  Healthcare Provider (Staff Chaplain)

 Sojourn and SFGH – moving forward

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 Began in 1982 as HIV/AIDS Ministry

 Addressed in SFGH Policy 16.15  Signed Memo of Understanding with SFGH

 Mission is twofold:

 To provide a nonjudgmental ministry of presence, and

spiritual care training, for the broad multicultural mix of patients, their loved ones, the staff of SFGH, and the community.

 Increase demand; increased care

 Visits - 2007: 3400; 2011: 10,224  Referrals – January 2008: 19; January 2011: 104

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 Four staff

 Executive Director  Manager of Clinical Pastoral Education

 (program a satellite of CPMC’s CPE Program)

 Training Assistant  Administrative Coordinator

 30+ Volunteers

 Board of Overseers—including SFGH Clinical Staff  Oversight of Roman Catholic Priest/Chaplain  Volunteers and Interns from various traditions

 Reports to SFGH Spiritual Care Coordinator

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 Chaplain as member of palliative care team  Assessment of patient’s spiritual needs  Delivery of Care  Reassessment

 When religious/spiritual concerns impact decisions

about care

 Intervention

 Supporting patient in addressing spiritual concerns

 Conclusion

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RI.01.01.01 – Rights and Responsibility of the Individual

Respects [patient’s] rights; hospital respects patient’s cultural and personal values, beliefs, and preferences; accommodates patient’s rights to religious and other spiritual services

  • PC. 2.120 – Assessment and Re-assessment

Charting is required; the organization defines, in writing, the scope and content of screening, assessment and reassessment information…including spiritual and cultural variables ; at minimum, a spiritual assessment should define pt’s faith group, beliefs, and what spiritual practices are important to the pt; For patients who are receiving end-of-life care, the social, spiritual, and cultural values that influence the patient’s and family members perception of grief. (Spiritual Care Coordinator on Palliative Care Team; Policy 16.15)

PC.01.02.11 – psychosocial services and substance abuse services include pt’s religion and spiritual beliefs, values, and preferences

PC 01.03.01 – Provision of Care, Treatment, and Services

Includes interdisciplinary, collaborative, care, treatment, and services; plan based on needs identified by the patient’s assessment, reassessment; based on goals established in patient’s plan of care, staff evaluation the patient’s process; care provided to patient in an interdisciplinary, collaborative manner (Policy 16.15; Member of Palliative Care Team)

PI.01.01.01 – Hospital Performance Improvement

LD.04.01.05 hospital effectively manages its programs, services, sites, or departments;

  • versees operations; defines in writing the responsibilities of those with administrative and

clinical direction (Spiritual Care Coordinator job description and develop new policies)

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CHAPLAIN AS HEALTHCARE PROVIDER - 160.103 COMMUNITY FAITH GROUP LEADERS – 165.510

Certified clinically- trained professional

Employed by healthcare

  • rganization

Defined as member of team w/access to pt info

Charts interventions

Qualified by education, training, and experience

SFGH Spiritual Care Coordinator

Employee or volunteer of faith group

Outside visitor w/limited access to pt information

May document only with

  • versight by staff and/or

through designated policies

  • f institution

Sojourn Volunteers including CPE Supervisor and various Interns

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Spiritual Care at SFGH – current practices

Assess and address spiritual needs and values affecting care Interpret and attend to multi-faith and multi-cultural influences on clinical services Integrate spiritual care into Palliative Care Services Address spiritual issues related to

  • rgan/tissue donation

Offer grief and loss care – for patients, loved ones, and staff Provide rituals – at times of birth and death; removal of life support Provide Holiday Observance in chapel and on clinical units

Sojourn Volunteer Chaplain with patient

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Spiritual Care at SFGH – moving forward

Enhance communication with Interdisciplinary teams Improve documentation of spiritual needs and interventions through charting Integrate spiritual care competencies into SFGH policies for staff and volunteers Move toward sustainable model of 24/7 on-call coverage

Sojourn Volunteer Chaplain with patient

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Sojourn Volunteers

  • Valuable Community Partner working

with SFGH

  • Represent a range of Religious Traditions
  • Cost Effective for SFGH
  • Accountable to SFGH Spiritual Care

Coordinator

  • Inconsistent coverage
  • Limited continuity of care
  • Varying levels of competency as healthcare

providers w/SFGH patients

  • Challenged by need for fund-raising

SFGH Board Certified Coordinator of Spiritual Care

  • Accountable to SFGH Administration
  • Healthcare Provider needed to address JC

Standards

  • Oversight of Volunteers
  • Functions within Code of Professional

Ethics (APC) (www.professionalchaplains.org)

Sojourn’s ACPE Program

  • Accredited Program adds focus on

professional competencies (www.acpe.edu)

  • Potential for greater coverage by well-

trained interns and residents

  • Functions within Code of Professional

Ethics (APC and ACPE)

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 To provide quality healthcare and trauma

services with compassion and respect.

 To provide care that is humanistic, cost-

effective and culturally competent