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IBM Corporate Citizenship & Corporate Affairs IBM 2012 Corporate Responsibility Financial Analysts Webcast September 6 , 2012 September 6, 2012 ibm.com/responsibility Certain comments made in this presentation may be characterized as

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IBM Corporate Citizenship & Corporate Affairs ibm.com/responsibility IBM 2012 Corporate Responsibility Financial Analysts Webcast September 6, 2012

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Certain comments made in this presentation may be characterized as forward looking under the Private Securities Litigation Reform Act of 1995. Those statements involve a number of factors that could cause actual results to differ materially. Additional information concerning these factors is contained in the company’s filings with the SEC. Copies are available from the SEC, from the IBM web site or from IBM Investor Relations. IBM has the right to record this conference call, including questions and comments by telephone participants, and to make an archive of this available, in whole or in part, by webcast at a later time without any further notification to participants. If you choose to participate in this conference call, you are consenting to any such recording and release.

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Agenda

Introduction of Panelists
Overview by Stanley Litow
Question & Answer Session

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Panelists

Stanley S. Litow, Vice President, Corporate Citizenship & Corporate Affairs and President, IBM Foundation Wayne Balta, Vice President, Environmental Affairs and Product Safety Michelle Browdy, Vice President, Assistant General Counsel & Secretary Alan Wild, Vice-President, HR Global Technology Services and Labor Relations Ed Perry, Director, Governmental Programs John Paterson, Vice President, Supply Chain

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IBM is a values-based enterprise

Over 430,000 IBMers around the world invent and integrate hardware, software and services solutions that enable forward-thinking enterprises, institutions and people everywhere to succeed on a smarter planet IBM operates in nearly 170 countries $106.9 billion in revenue in 2011

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IBM 2011 Corporate Responsibility Report Highlights

Communities
The IBMer
Environment
Supply Chain Responsibility
Governance and Public Policy

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Communities

IBM’s approach to problem solving: matching technology and talent against societal needs

Education
P-TECH
Reading Companion
Teachers Try Science
KidSmart
Technology
World Community Grid
Sahana
Service
CSC / ESC
Celebration of Service
Economic Development
Smarter Cities Challenge
SME Toolkit
Supplier Connection

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Employees

IBM continues to invest in our workforce

Supporting IBMers
Employee Well-Being
Employee Inclusion
Leadership Development
Opportunities to gain global

experience; Corporate Service Corp

Supporting employee volunteerism

250 of IBM’s promising leaders participated in the THINK: Forum on the Future of Leadership event in New York in 2011.

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Environment

Innovating to avoid or reduce environmental impacts

Energy conservation
Climate protection
Environmental requirements in the

supply chain

Environmentally preferable

materials

Management of end-of-life

electronic equipment

Global EMS

For more about IBM and the Environment go to ibm.com/ibm/environment/annual/

Energy Conservation

3.5% Goal

Achieve annual energy conservation savings equal to 3.5 percent of IBM’s total energy use.

7.4% Result

In 2011, IBM’s energy conservation projects across the company delivered savings equal to 7.4 percent of its total energy use.

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Supply Chain Responsibility

Commitment to collaboration in the global IT supply chain

Supply chain standards deployed

– Ethical – Social – Environmental

Commitment to continuous improvement
Industry collaboration
Supply chain diversity
Conflict Minerals

Amount of IBM business conducted with first-tier diverse suppliers 2009 $2.1 billion 2010 $2.3 billion 2011 $2.5 billion

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Governance and Public Policy

IBM works closely with governments, regulators and standard setters. 2011 priorities were:

Workforce flexibility
Finance, taxation, and corporate governance
Technology policy
Trade facilitation
Market support
Ensuring compliance

15%

f GDP growth in the United

States alone has come from goods, services and content flowing through the Internet

ver the past five years.

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Q&A Session – Panelists

Stanley S. Litow, Vice President, Corporate Citizenship & Corporate Affairs and President, IBM Foundation Wayne Balta, Vice President, Environmental Affairs and Product Safety Michelle Browdy, Vice President, Assistant General Counsel & Secretary Alan Wild, Vice-President, HR Global Technology Services and Labor Relations Ed Perry, Director, Governmental Programs John Paterson, Vice President, Supply Chain

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