Session 1: Introduction. Emily Handley 1 Why is the LeDeR programme - - PowerPoint PPT Presentation

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Session 1: Introduction. Emily Handley 1 Why is the LeDeR programme - - PowerPoint PPT Presentation

Session 1: Introduction. Emily Handley 1 Why is the LeDeR programme so important? Reviewing deaths of people with Learning Disabilities Identifying: best practice service improvements Reducing health inequalities &


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Session 1: Introduction. Emily Handley

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Why is the LeDeR programme so important?

  • Reviewing deaths of people

with Learning Disabilities

  • Identifying:

 best practice  service improvements

  • Reducing health

inequalities & premature mortality

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What do we know about deaths of people with Learning Disabilities?

Death by Indifference (2007)

  • Worse healthcare in the NHS

than the general population due to “institutional discrimination”

CIPOLD (2013)

  • Dying 20 years younger than

general population

  • 3 x as likely to die from a cause of

death that could be prevented by good quality care

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Connor Sparrowhawk & The Mazars Report

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  • Connor’s family

campaigned tirelessly for thorough investigations into Connor’s death

  • The Mazars report found

<1% of deaths of people with LD were investigated

  • The CQC found no single

NHS trust that was doing a good job of reviewing mortality

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CQC Report: Learning, Candour & Accountability

  • Families told the CQC they

had a poor experience of investigations & were not consistently treated with respect, sensitivity & honesty

  • Many trusts said they value

family involvement

  • NHS staff don’t feel

confident enough to involve families in investigations

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What families want from reviews & investigations

  • To know how and why their

relative died

  • Clarity, truth, accountability
  • To know there will be

change

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Julian, 2016

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Family Perspectives

“It would mean that her suffering and her death had achieved something of lasting value” (Karen, sister of Robin)

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“The irony is we never wanted to lodge a formal complaint... We didn't want it to be about blame, we wanted it to result in good learning” (Scott, father of Sam) “I didn’t want to be placated with answers that were formed in such a way that they caused less hurt” (Melissa, Mum of William) Julian, 2016

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What helps families?

  • Compassion and humanity
  • Honesty and detail
  • Support and family liaison
  • Involving families in

investigations

  • Ethical practice
  • A focus on change and

improving practice

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Julian, 2016

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Family Perspectives

“They did not rush us. They went at our pace…They were human. They cared and their compassion will never be forgotten” (Melissa, Mum of William) ‘She came to see us, the kindest thing anyone ever did for us. She was exceptional…and went through the post mortem’

Julian, 2016

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The role of Bereavement

People react in different ways to loss (e.g. sadness, anxiety, anger, guilt, denial) If grief symptoms do not fade or get worse, we may experience “complicated grief” Traumatic circumstances can increase the risk of complicated grief (e.g. unexpected deaths)

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Engaging bereaved families in LeDeR

  • It is important for families to

understand how somebody died

  • Efforts to “protect” families can

actually worsen their grief (e.g. complicated grief or secondary trauma)

  • Families play a critical role in helping

us learn from deaths

  • Although families may be upset, this

is a normal part of grief

  • We must engage with each individual

and be guided by them

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Working together to supporting reviewers

  • This work may have an emotional

impact on reviewers & LACs, as bereavement is universal.

  • Family engagement in mortality

reviews is a new direction of travel for health/social care

  • Reviewers need support to develop

the skills, confidence & resilience to undertake this work.

  • Engaging families well will support

the development of a learning culture & improve services.

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Contact details

LeDeR website: www.bristol.ac.uk/sps/leder Bristol team email: leder-team@bristol.ac.uk Bristol team phone number: 0117 3310686 Regional coordinators: Robert Tunmore (South): r.tunmore@nhs.net Maria Foster (North): maria.foster2@nhs.net Louisa Whait (Midlands & the East): louisa.whait@nhs.net Emily Handley (London): emily.handley1@nhs.net