Service Manager and Orchestrator Service Manager Improvements to - - PowerPoint PPT Presentation

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Service Manager and Orchestrator Service Manager Improvements to - - PowerPoint PPT Presentation

Oct 07, 2023 354 likes •982 views

Service Manager and Orchestrator Service Manager Improvements to support for Supports being patched via Windows Update and Microsoft Windows Server 2012 R2 Update Exchange Connector is officially supported T opics covered

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  • Improvements to support for

Windows Server 2012 R2

Service Manager and Orchestrator

  • Supports being patched via

Windows Update and Microsoft Update

  • Exchange Connector is officially

supported

Service Manager

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T

  • pics covered
  • Automation and

self-service overview

  • Self-service for the cloud tenant
  • System automation
  • Process automation
  • Integration
  • Summary & wrap up
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Windows Server Windows Azure

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Requirement to provide scalable and reliable services. Always-on expectations of the business. Volume of Web and cloud applications continues to rise. Evolution of applications to hybrid cloud deployment models.

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Enterprise-class Simple and cost- effective Application focused

IT budget pressure even with increasing expectations. Complex IT environments that are tough to manage.

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Infrastructure provisioning

Enterprise-class multi- tenant infrastructure for hybrid environments

Application performance monitoring

Deep insight into application health

Automation and self-service

Application-owner agility while IT retains control

IT service management

Flexible service delivery

Infrastructure monitoring

Comprehensive monitoring

  • f physical, virtual, and

cloud infrastructure

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IT demands System Center 2012 R2 delivers

Empower app owners while retaining control Common management tools for on-premises and cloud Dynamically expand capacity to support app SLA Self-service app provisioning, incl. multitenant environments Unified management views & artifacts b/w Windows Server & Azure Scale application tiers via automation & integration

Application agility while IT retains control

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Azure Integration Pack

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User requests Provisioning Release management Rapid change

Customers face resource and management challenges with too many manual processes and efforts

Application Deployments SLA adherence Capacity management Manual tasks Batch scripts Patch remediation

Automating self-service results in lower management overhead and focused scarce resources

Reduce manual admin efforts for routine tasks Decrease in errors and rework Empower application owners to deploy applications and services consistently and reliably Give users fast and easy access to services

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Standardized service offerings that are easily identifiable and accessed as needed Reduction of manual tasks by automating processes Create private clouds and request compute power

Customers want to …

  • Control change
  • Manage capacity
  • Manage status
  • Manage incidents

Increase and decrease capacity to match project needs The ability to raise incidents in a standardized manner Easily request and manage private clouds, and provision VMs

Self-Service provides …

Manage costly efforts of repetitive manual tasks and services Find and request services as needed

  • Simply deploy and manage apps by

themselves

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Controlled empowerment Role-based Simplified portal

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Self-service Standardization Automation

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Activities Runbooks

. . . and nested runbooks

Databus Standard activities

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Define the custom start for the trigger for child “File Creation”

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Process automation Automation provides . . .

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Service Provider Private Cloud

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Model extensions

Service request templates

Service catalog content Runbooks/workflows

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Application focused 1. Multi-hypervisor clouds 2. Multi-tenant virtual networks 3. SAN and file-based storage management 4. Robust Linux support 5. Process automation & integration 6. APM for .NET and Java apps 7. Cloud-integrated monitoring & dev-ops 8. VM portability across clouds 9. Service Provider Foundation

  • 10. Service templates

Enterprise-class Simple and cost-effective

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Syst stem m Center er Class ss

http://www.microsoft.com/en-us/server-cloud/evaluate/trial-software.aspx http://www.microsoft.com/systemcenter

Try the products with guided T echNet virtual labs

http://technet.microsoft.com/en-us/virtuallabs http://systemcenter.pinpoint.microsoft.com http://blogs.technet.com/server-cloud

Stay engaged with the latest IT Pro news on the Edge Show

http://channel9.msdn.com/Shows/Edge 58

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