SERVICE LEVEL AGREEMENT Scouting Ireland Services CLG & - - PowerPoint PPT Presentation

SERVICE LEVEL AGREEMENT

Scouting Ireland Services CLG & Scouting Ireland (The Association)

Post Scouters Conference 2016 Explanation

• This presentation is to introduce the concept of a Service

Level Agreement (SLA) between The Company and The Association

• This will be backed up by a detailed document to be

published ASAP

• Very good input was received from the participants at the

Scouters Conference to assist in finalising this document

Scouting Ireland Mission Scouting Ireland is dedicated to enabling and empowering young people to realise their potential, through its core values based on the Scout Promise and Law, fostering active citizenship and helping create a better community; society and world. Our Mission will be achieved by:

• facilitating young people in their own personal development.
• providing them with the opportunities to lead.
• and fostering the core values of the Scout Promise and Law and

active citizenship among our Young People.

Vision For Scouting Ireland Scouting Ireland to be Ireland’s leading educational youth

• rganisation and be seen as innovative, influential, dynamic and

making a real contribution to local communities, across the island of Ireland. With an inclusive and progressive culture (based on Scout Law and Promise) young people are fulfilling their potential, facilitated by Adult Volunteers who are committed to the young person’s education and personal development.

• Empowering young people to reach their full potential
• Community based organisation
• Faith respectful and values based organisation
• Improving the world
• Equality, diversity and inclusivity

Scouting in Action Ensuring Scouting Ireland is an organisation shaped by Young People in partnership with Adults

• Group Measurable
• Scouter training

Defining Scouting Ireland’s impact and relevancy in the community

• Partnerships with external key stakeholders
• Increased engagement in wider community and society issues
• Participation in wider community issues

Scouting in Action Youth Programme

• Programme Review and development
• Supporting Scout Groups
• Scouting in the out of doors

Safeguarding, health and safety

• Safeguarding, health and safety policies in place
• Ensuring a safe environment exists in all Scouting facilities and

places

Scouting for the future Strategic Planning

• Rolling review of strategic objects and aims
• Strategic research and development to ensure relevance of

Scouting to young people

• Create a defined approach for research and inform decisions

making Communications and Marketing

• Build a strong internal and external image of Scouting Ireland
• Membership retention plan created

Scouting for the future Flag Ship Activities

• Planning for the World Scout Moot 2021
• National Activities (JamboRi 18, WSJ 2019)
• Service level agreements in place

Success through Scout Groups

• Supporting Local Scout Groups and ensuring compliance at a local

level.

• Quality Scouting Experience for young people

Business effectiveness Volunteers and Professionals working together

• Operation plan agreed and monitored at each NMC meeting.
• Training and development, supporting staff and volunteers to do

their work. Financial Management

• Management of day to day financial matters within budget and on

time

• Grow current income streams
• Three year rolling budget plan

Business effectiveness Professional Resources Management

• CEO report
• Highlight organisational risks

Governance

• Governance compliance

Building capacity and capability Growth in the number of young people engaging with high quality Scouting

• Number of new groups opened
• Status of groups across the country
• QSE implemented in all groups

Organisational Change

• Development of the business to suit the organisation
• Review business processes and capabilities.

Building capacity and capability Facilities Management and Development

• Campsites and Facilities
• Equipment – NT/Quarter master

Adult Resources

• Implementation of new training Scheme
• Complaints Management
• Safeguarding and Training
• Strengthening support structures

WHO WHAT WHERE WHEN HOW

MEASURE?

Thank You