Sergio Colella President Europe
We are all travelers
Travelling with bags 3
Waiting, sitting, sleeping 4
Passing security 5
Sometimes getting confused 6
The European aviation system is pushed to its very limit 68% +6,7% 36,966 Worst on-time PAX growth flights performance 89% $5 bn PAX load factor Cost of delays 237m PAX unable to fly by 2035
New Technologies are out there…….. Artificial Biometrics & Digital twins & Blockchain & Internet of ID Management virtual interaction smart contracts intelligence Things Airline Computer A Vision & Airport Airline Speech Sensing A B Recognition Smart contract & NLP Robotics & Airport Govt A Auton. B Machine Machines Govt B Learning, Decision making
….. and proved to deliver value ↓ PAX Single source ↓ mishandled ↓ congestion / ↑ security processing of truth at a ↓ Aircraft baggage queue time ↑ self -service given point maintenance costs ↓ cost of flight ↓ PAX stress delays ↑ on time ↓ damages departure performance Weather ↓ aircraft Real time info ↑ fuel ↓ gate ↑ new route situational turnaround for crew and efficiency allocation time time to market awareness time pilots
Are we going at the right speed? 59% 63% by 2021* by 2021* 29% 25% by 2020** by 2020** 92% 13% 5% TODAY TODAY* TODAY* * Self-boarding gates using biometrics – with * Self-boarding gates using biometrics % of passengers who would consider – with ID documentation ID documentation using biometrics instead of a passport Source: SITA 2018 Air Transport IT insights Source: SITA 2018 Air Transport IT insights or a boarding pass ** % of airports planning to implement single- ** % of airlines planning to implement Source: SITA 2017 Passenger IT Trends Survey single-travel token solutions by 2020 travel token solutions by 2020 Source: SITA 2017 Air Transport IT Trends Survey Source: SITA 2017 Air Transport IT Trends Survey
From POC to business transformation multi handle service co-innovate players ATI trust data geo collaborate presence know ecosystem how wide tech standards range into of tech context solution co-develop sharing integrator vision
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