SEPTEMBER 2019 Department of Psychiatry Annual Report/Celebration - - PowerPoint PPT Presentation

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SEPTEMBER 2019 Department of Psychiatry Annual Report/Celebration - - PowerPoint PPT Presentation

SEPTEMBER 2019 Department of Psychiatry Annual Report/Celebration Better Care for More People OVERVIEW BETTER CARE FOR MORE PEOPLE Compared to last year we: Advanced our strategic plan (detailed slides available online)


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SLIDE 1

SEPTEMBER 2019

Department of Psychiatry Annual Report/Celebration “Better Care for More People”

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SLIDE 2

OVERVIEW BETTER CARE FOR MORE PEOPLE

  • Compared to last year we:
  • Advanced our strategic plan (detailed slides available online)
  • Increased patient satisfaction
  • Patients seen increase by 26% to 98,643. ALL TIME HIGH!
  • Research grant expenditures increased by 17% to $ 8,367,613. ALL TIME HIGH!
  • Maintained our rank as best performing rotation for medical students
  • Residents increased to 30 SBU and added 20 slots at ELIH
  • Started formal training relationship with NPs and SWs, continued program with PhDs
  • Hired 21 clinical faculty
  • Clinical revenue increased by 31% to $10,841,738. ALL TIME HIGH!!
  • Changed the incentive plan
  • Increased total compensation by ~$550,000 per year for faculty and stafg
  • Didn’t do as well with residents in boards and job placement
  • Next year: Focus on substance use disorders and borderline personality disorder
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SLIDE 3

Five Year Strategic Plan 2017-2022

We are meeting the clinical strategic plan goals

  • ACCESS

CPEP and Inpatient; Ambulatory; Substance Use; Medical Settings

  • WORKFORCE

Recruitment; T

  • p of License; Productivity; Satisfaction; Trainees
  • REVENUE

Network Inpatient/EOB Occupancy; Ambulatory Settings

  • QUALITY

, SAFETY & COMPLIANCE Violence; Suicide; Delirium; Nurse Observers

  • REGIONAL PLANNING

Workforce; East End Residency; T elehealth

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SLIDE 4

“BETTER CARE…” THROUGH RESEARCH

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SLIDE 5

All Time High in Research Expenditures

48 total grants 18 new in 2019

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SLIDE 6

Psychiatry was 2nd among SOM Departments

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y 1000000 2000000 3000000 4000000 5000000 6000000 7000000 8000000 9000000

School of Medicine Expenditure report 2018-1019

Direct Costs Indirect Costs

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SLIDE 7

Most Psychiatry Research Proposals are New

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SLIDE 8

Department Reinvestments in Research

  • $100,000 given for

2 K grant recipients

Incentive Bridge Funding Pilot awards $0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $140,000 2017-2018 2018-2019

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SLIDE 9

CURRENTLY FUNDED PROJECTS

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SLIDE 10

CURRENTLY FUNDED PROJECTS

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SLIDE 11

“BETTER CARE…” THROUGH EDUCATION

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SLIDE 12

4 3 2 1 50 55 60 65 70 75 80 85 90 95 100

93 91 89 89

2018-2019 Psychiatry Clerkship Evaluations

1- Well structured 2- Relevant content 3- Conveyed the values, collaboration, respect and integrity 4- Course director responsive to students concerns and needs

MEDICAL STUDENT EDUCATION 3rd Year Clerkship Director: Adeeb Yacoub, MD

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SLIDE 13

MEDICAL STUDENTS DO BEST IN PSYCHIATRY ON NATIONAL EXAMS

Medical Student Education

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SLIDE 14

PSYCHIATRY RESIDENCY TRAINING UPDATES

  • Increased from 24 to 30 residents
  • Started 2nd year of Integrated child, adolescent and adult training

program

  • 2019 fjrst year Integrated program in The Match (separate NRMP #)
  • Started new community psychiatry residency training program:

Eastern Long Island Hospital and Southampton Hospital

  • Accelerated 3 year medical degree program with Graduate Medical

Education immersion: July 2021 -Maxwell Moore

  • Removed the VA as a psychiatry training site
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SLIDE 15

NEW RESIDENCY LEADERSHIP

  • Lauren Spring, MD

Program Director, Psychiatry Residency Training Stony Brook Medicine

  • Emily Hill, MD

Associate Program Director, Psychiatry Residency Training Stony Brook Medicine

  • Mark Lerman, DO

Program Director, Psychiatry Residency Training Eastern Long Island Program

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SLIDE 16

CHIEF RESIDENTS

  • Steven Atkins, MD
  • Asif Karim, MD
  • Jill Mahon, MD
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SLIDE 17

2018-2019 APPLICATION SEASON

  • 1153 ERAS applicants
  • >90 applicants interviewed
  • Matched 5 PGY-1 residents: Adult Program
  • Matched 2 PGY-1 residents: Integrated Training Program
  • Post-match 5 PGY-1 residents: New Eastern Long Island Psychiatry

Residency

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SLIDE 18

2019-2020 PGY-1 RESIDENTS STONY BROOK MEDICINE

  • Adult program:

John Banks, DO, Lake Erie College of Osteopathic Medicine, PA Megan Desai, DO, T

  • uro College of Osteopathic

Medicine, NY Samuel Reinfeld, DO, NYIT COM, NY York T eng, MD, SUNY Downstate, NY Erick Zak, DO, Edward Via COM, Carolinas Campus

  • Integrated program:

Meredith Moser, DO, T

  • uro

College of Osteopathic Medicine, NY Vasudha Pandey, DO, T

  • uro College of

Osteopathic Medicine, NY

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SLIDE 19

2019-2020 PGY-1 RESIDENTS EASTERN LONG ISLAND PROGRAM

Michael La Sala, DO, Nova Southeastern University COM, FL Rosemarie Montecalvo, DO, NYIT COM, NY Harrison Strom, DO, NYIT COM, NY Amanda Sukhu, DO, NYIT COM, NY Emily Watkins, MD, SUNY Downstate, NY

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SLIDE 20

INNOVATIONS IN EDUCATION

  • Mentor program
  • Integrated care rotation
  • Writing seminar
  • Leadership experience PGY-3 residents:
  • 2018-2019 administrative chief residents

Dhruti Patel, MD Sabera Saklayen, MD

  • 2019-2020 fjrst scholarly chief resident:

Ritvij Satodiya, MD

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SLIDE 21

2019 PSYCHIATRY RESIDENCY MATCH

  • # NRMP positions in psychiatry: 1740
  • # Applicants: 2767
  • # Positions per applicant: 0.7
  • # Positions has been increasing 5%/year, BUT still more competitive
  • # US seniors that matched into psych: increased 5.9%
  • # Osteopathic graduates that matched into psych: increased 6.5%
  • # International graduates that matched into psych: decreased 4%
  • 18 unmatched positions, 11 programs
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SLIDE 22

RESIDENT SCHOLARLY ACTIVITIES

  • Three papers accepted for publication: Adam Bied, MD, Asif Karim, MD, Ritvij

Satodiya, MD

  • Five papers submitted for publication (being reviewed): Ritvij Satodiya, MD
  • 2018 APA: Four poster presentations: Fariya Ali, MD, Asif Karim, MD, Ritvij Satodiya,

MD, Ruchi Vikas, DO

  • 2018 AACAP:One poster presentation: Ritvij Satodiya, MD
  • 2019 APA: T

wo posters accepted: Ritvij Satodiya, MD

  • 2019 AACAP: One poster accepted: Ritvij Satodiya, MD
  • Pediatric Congress Oral presentation: Ritvij Satodiya, MD
  • Grand Rounds Presentation: Mason Chacko, MD
  • May 2019 APA Resident Recognition Award: Ritvij Satodiya, MD
  • Curriculum Development: Dhruti Patel, MD & Jonathan Wachtel, MD
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SLIDE 23
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SLIDE 24

RESIDENT GRADUATIONS

2012 2013 2014 2015 2016 2017 2018 2019

6 9 6 6 5 6 10 3

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SLIDE 25

EXCELLENT CHILD FELLOWSHIP & CONSULT & LIAISON FELLOWSHIP

Since 2013, the board pass rate for Child Fellows and Consult & Liaison Fellows is 100% Child Fellows from the past 5 years are all employed as Child and Adolescent Psychiatrists C&L fellows from the past 5 years are all employed and went on to a variety of difgerent specialties – Inpatient, CPEP and Outpatient throughout the state of New York

Child Fellows 2018: Northwell and Rutgers University 2016: SB Counseling & Psychological Services 2015: Burrell Behavioral Health, Mercy Clinic West, Stony Brook Medicine 2014: Queens Psychiatric Hospital 2013: Pine Rest Christian Mental Health Services C&L Fellows 2017: Westchester Medical Center 2016: NYC Health & Hospitals/Kings County 2015: Richmond University Medical Center

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SLIDE 26

Stony Brook University Consortium Externship/Internship/Post-Doctoral Programs

  • Joint training programs with Krasner Psychological

Center (TD: Dina Vivian, PhD)

  • APA Accreditation Received Fall 2017 for 10

years

  • 4 externs/4 interns/5 post-docs
  • CAS and Hospital Support
  • Rotations on C&L; 10N; and, CPEP
  • Fee for service trainee clinic

Excellent Psychology Training

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SLIDE 27

GRADUATE STUDENTS

Grad Student Mentor Department Year of graduation Position immediately after graduation Pillai, Raja Delorenzo Neuroscience 2018 Medical School Delaparte, Lauren Delorenzo Psychology 2017 VA Bartlett, Elizabeth Delorenzo BME 2019 Columbia, Post Doc Joshi, Nandita Delorenzo EE 2019 Mt. Sinai , Post Doc Ananth, Mala Delorenzo Neuroscience 2019 NIMH, Post Doc Yttredahl, Ashley Hsu Psychology 2019 Columbia, Post Doc Malik, Mohammad Hsu Psychology 2016 Consultant, Financial Services Fourcade, Elizabeth Hsu Psychiatry 2016 Psychiatrist, Allegheny Health Network, Pittsburgh Jie Ding Huang Biomedical Engineering 2019 Hong Kong Univ, Post Doc Karl Spuhler Huang Biomedical Engineering 2019 NYU, Medical Physicist Residency Naiyun Zhou Huang Biomedical Engineering 2018 Research Scientist, 12 Sigma T echnologies Xiaotong Li Kotov Applied Math 2019 WTC Health Program, Analyst Kaiqiao Li Kotov Applied Math 2019 Mt. Sinai , Postdoc Shuyao He Kotov Applied Math 2019 Start-up in fjnancial services Jingwen Jin Kotov Psychology 2018 University of Hong Kong, Assistant Professor

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SLIDE 28

COMPLETED/PLANNED INITIATIVES IN EDUCATION

  • On-line portal is live for psychiatry residents/faculty - contains teaching material

(PowerPoint presentations, articles) for all journal clubs

  • Measures of quality in education via on-line evaluation for all resident/fellow teaching

activities

  • Creation of an expanded neuroscience curriculum for psychiatry residents that spans all

post-graduate years

  • First annual educational “retreat” for clinical faculty including an introduction to student-

centered learning techniques held in May, 2019

  • Implement specifjc educational training by School of Medicine faculty that focus on new

techniques (with a “teaching orientation” for new faculty)

  • Create interdisciplinary teaching sessions between MD, PhD, NP, PA, and RN programs
  • Create a new outpatient Psychiatry clerkship for medical students
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SLIDE 29

”For More People” Through Expanded Clinical Services

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SLIDE 30

DRAMATIC INCREASE IN PATIENTS SEEN

12/13 13/14 14/15 15/16 16/17 17/18 18/19

  • 10,000.00

10,000.00 30,000.00 50,000.00 70,000.00 90,000.00 110,000.00

Visits

FY Visits Change % 12/13 46,829 21% 13/14 56,841 21% 14/15 62,843 11% 15/16 61,680

  • 2%

16/17 68,867 10% 17/18 78,476 14% 18/19 98,643 26%

Doubling in 7 years!

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SLIDE 31

% ATTENDING NOTES MEETING DEPARTMENT TIMELINESS STANDARDS

2017-18 2018-19

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

45% 86%

Chart Title

<72 hrs. new evaluations; <24 hrs. follow-up visits)

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SLIDE 32

MEDIAN TIME (HOURS) TO OUTPATIENT ATTENDING NOTE COMPLETION

2017-18 2018-19

5 10 15 20 25

23 6

Chart Title

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SLIDE 33

1 1 1 1 1 1 $0 $2,000... $4,000... $6,000... $8,000... $10,000... $12,000...

FY REVENUE CHANGE % 13/14 4,353,337 39% 14/15 5,096,547 19% 15/16 5,547,978 9% 16/17 7,086,126 28% 17/18 8,277,387 17% 18/19 10,841,73 8 31%

INCREASING REVENUE, PRODUCTIVITY, AND EFFICIENCY

FY RVU per cFTE % Change 17/18 128,896 18/19 R 158,040 23% FY Revenue per cFTE % Change 17/18 $223,270 18/19 $268,024 20%

2.5 fold increase

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SLIDE 34

AMAZING PRODUCTIVITY

1 2 3 4 5 6 7 8 9 1 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 3 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 4 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 A V E A R G E 20 40 60 80 100 120 140 160 180

RVU PERCENTILE JUNE 2018

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SLIDE 35

14/15 15/16 16/17 17/18 18/19 $2,000,000 $0 $2,000,000 $4,000,000 $6,000,000 $8,000,000 $10,000,000 $12,000,000 $14,000,000 $16,000,000

$8,858,520 $9,720,535 $11,501,893 $12,462,538 $15,650,540 $9,021,216 $10,545,318 $10,713,355 $11,380,148 $13,873,468 $(162,696) $(824,783) $788,538 $1,082,390 $1,777,072

Net Income

Expenses Net Income Yearly Net Income

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SLIDE 36

REINVESTMENT

  • Raises:
  • AAMC equity for all faculty.
  • 1 faculty got an equity raise in 2016
  • 8 faculty in 2018
  • 31 in 2019
  • Range from $3k to 42k.
  • Raises for stafg.
  • T
  • tal cost of ~$550,000/year ongoing.
  • Rent for Commack will be $230,000/year
  • New incentive plan balancing quality and productivity
  • Enhanced support services
  • Additional outpatient sites
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SLIDE 37

14/15 15/16 16/17 17/18 18/19 19/20 $1,000,000 $1,000,000 $3,000,000 $5,000,000 $7,000,000 $9,000,000 $11,000,000 $13,000,000 $15,000,000 $17,000,000 $8,858,520 $9,720,535 $11,501,893 $12,462,538

$15,650,540

$15,762,607 $9,021,216 $10,545,318 $10,713,355 $11,380,148 $13,873,468 $16,242,621 $(162,696) $(824,783) $788,538 $1,082,390 $1,777,072 $(480,014)

Projection with Reinvestments

Expenses Net Income Yearly Net Income

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SLIDE 38

EXPANSION OF CLINICAL SERVICES

New clinical and support offjces at 500 Commack Road, Commack

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SLIDE 39

INCENTIVES

17/18 B... 18/19 Bo... 2 4 6 8 10 12 14 16 18 20

Incentive Bonus for Academic Achievement

1st Qtr. 2nd Qtr. 3rd Qtr. 4th Qtr. Yearly Bonus Total Bonus Pay $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $700,000 $800,000 $900,000 16/17 17/18 18/19

2.7 fold increase in one year!

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SLIDE 40

RANGE OF TOTAL (Q + A) BONUSES PAID

  • For current faculty the full year range was $932 to $55,298 with a median
  • f $14,370.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 $- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000

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SLIDE 41

2019 FACULTY INCENTIVE PLAN HIGHLIGHTS

  • Minimum is still $12/RVU above minimum expectation
  • OPD Providers see increase:
  • SW- $13 x cFTE
  • PhD- $14 x cFTE
  • NP- $16 x cFTE
  • MD- $18 x cFTE
  • Annual bonus cut in half to pay for raises based on

survey

  • Will modify every year based on funds and balance

with quality

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SLIDE 42

Child Inpatient Child Outpatient Integrated Care Substance Use Disorder Research CPEP Adult Inpatient Consult Liaison Samuel Gartner, MD (July 2019) Maged Soliman, MD (Sept 2019) Dodie Gillette, PhD (Sept 2019) Julia Quinlan, DO (Sept 2019) Sara Weisenbach, PhD (Aug 2019) T erese Watkin- Laptiste, MD (Sept 2019) Melissa Weiss, MD, (Oct 2019) Mason Chacko (Jan 2020) Jessica McCurdy, PhD (Sept 2019) Jimmy Masters, PhD (Nov 2019) Tinu Addams, MD (Dec 2019) Wenchao Qu, PhD (Nov 2019) Wayne Cotton, MD (Oct 2019) Maju Koola, MD (Sept 2019) Angela Dougherty, PhD (Aug 2019) Courtney O’Brien, PhD (Feb 2019) Chemist, PhD (Jan 2020) Scott Falkowitz, MD (Oct 2019) Bridget Walsh, NP (Jan 2019) Anna Coward, PhD (Dec 2019) Lisa Steinberg, NP (Aug 2019)

21 UFPC FACULTY COMING

Research

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SLIDE 43

GROWTH

4/1/12 8/14/13 12/27/14 5/10/16 9/22/17 2/4/19 6/18/20 10 20 30 40 50 60 70 80

All Faculty Over Time

Research Clinical Total

2 fold increase in 7 years

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SLIDE 44

GROWTH (IN PROCESS)

12/31/12 12/31/13 12/31/14 12/31/15 12/31/16 12/31/17 12/31/18 12/31/19 1 2 3 4 5 6 7 8 9 10 PhD NP UFPC SW PMCS Hospital Therapists

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SLIDE 45

Increased Hospital Workforce by 20

  • Lance Levy, RN
  • Richard Menjivar, RN
  • Reggie Charles, RN
  • Richard Menjivar, MS, RN-

BC

  • James Silva, RN
  • Christine Cavataio, RN
  • Bryson Okeomo, RN
  • Samantha Ruether
  • Nicole Kulpa
  • Darleen Smith
  • Dana Chambers
  • Andrew Deptula, PhD
  • Cathryn Capuano, LMSW
  • Richardo Allen
  • Gilbert Aponte
  • Shaquanna Edwards
  • Jazmine Flores
  • Joncy Gomez
  • Emmanuel Reynoso Caso
  • Andrew Manolakis
  • Reggie Moore

Clinician Nurse Specialist Nurse Educator Nurses Behavioral Health Specialists Nursing Assistants PMCS COACHES JENNIFER BURDISH KATHY GARCIA JACQUELINE ROLON ANGEL SANTANA AVILES

R E C R E A T I O N T H E R A P I S T S  C H R I S T O P H E R B R I G A N T E C T R S – I N P A T I E N T A D U L T P S Y C H I A T R Y  D I A N E D I G N O N C T R S – C P E P , I N P A T I E N T C H I L D P S Y C H I A T R Y  M E L I S S A M C G R A T H C T R S

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  • I

N P A T I E N T A D U L T & C H I L D P S Y C H I A T R Y , C P E P , M E D I C I N E  R A Y M O N D A R C H E R C T R S

  • C

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  • I

N P A T I E N T A D U L T P S Y C H I A T R Y

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SLIDE 46

E X P A N D I N G P S Y C H O L O G I C A L S E R V I C E S

  • Increased billable patient encounters by 93%
  • Evaluations and Individual CBT-based Therapy
  • Groups: SMART; DBT/DBT-U/DBT-II; Chronic Pain;

Weight Management; Life After Weight-loss Surgery

  • Physician/Stafg Wellness
  • Psychology presence in hospital units (C&L/CPEP/10N)
  • Extension of services for 12N

Service Type Outpatient Encounters % of Total Diagnostic Evaluations 293 11% Individual Therapy 405 15.3% Group Therapy 957 36% Bariatric Evaluations 299 11.3% Trainee Encounters 701 26.4% Total 2655 100%

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SLIDE 47

New Services: T elehealth Pilot

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SLIDE 48

New Services: Treatment Refractor Depression

T M S C l i n i c a l S e r v i c e

  • 2

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  • 2

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SLIDE 49

New Services: T aking Care of Our Own

  • The House Stafg Clinic (T

anenberg-Karant and Manu) caseload is about 60 resident patients, and have extended services to Southampton residents. Dr. T anenberg-Karant has seen 84 residents since starting the house stafg clinic

  • Cynthia Cervoni PhD on the CL team will start providing

assistance to faculty and stafg in the hospital under the “Stony Brook Medicine Faculty and Stafg Care T eam”

  • Mission: “T
  • provide acute psychological support to Stony

Brook Medicine faculty and stafg after work-related crises and traumatic events/”

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SLIDE 50

Hospita l

  • Suzie Marriott, MS, BSN, RN-BC

Associate Director of Nursing Behavioral Health Services

  • Katrice Keenan, BSN, RN-BC

Nurse Manager, CPEP

  • Behavioral Health Specialists (5 on 10N, 1
  • n 12N,
  • PMCS trainers (4 - TBH)
  • Functional Therapeutic Activities (2 - TBH)
  • Director of Inpatient Services (TBH)
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SLIDE 51

C P E P

  • Overnight SW – Improve throughout overnight
  • Psychiatric NPs in the medical ED- Improve patient

care/throughput on the main ED.

  • Mobile Crisis T

eam- 4 SWs follow up with challenging/high risk patients after discharge from CPEP; available 7 days per week

  • Psychologist- Improve quality of care provided within CPEP

setting especially for EOB cases

  • Future goals/plans- Hiring of Medical NP/PA in CPEP
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SLIDE 52

G R O WI N G I N T E G R A T E D C A R E

16/17 17/18 500 1000 1500 2000 2500

I n c r e a s e d V i s i t s

Visits % Change

FY Visits % Change

16/17 1259 17/18 2024 61%

16/17 17/18 100 200 300 400 500 600 700 0% 10% 20% 30% 40% 50%

Increased Patients Seen

New Patients % Change

FY Individual Patients Seen % Change

16/17 395 17/18 573 45%

slide-53
SLIDE 53

DESPITE THIS….

  • Waitlist in adult OPD is 86. Time to next appointment is 6-8 weeks .
  • Waitlist in child OPD is 364. Time to next appointment is 8+ months.
  • Refer out 50-60 patients a month.
  • We have never advertised internally or externally.
  • T

elepsych

slide-54
SLIDE 54

47.5 JOB OPENINGS

Addictio n CPEP Interventio nal C & A Adult OPD Child OPD Geriatri c C & L WTC Adult Inpatie nt Total

MD/DO

1 .5 1 3 8 4 1 1 1 20.5

PhD

3 2 4 1 10

NP

1 1 2 1 5

LCSWR

3 2 5

RN MGR

1 1 2

RN Leaders

2 2 1 5

Total

4 4.5 1 7 16 6 1 3 3 2 47.5

slide-55
SLIDE 55

EASTERN LONG ISLAND HOSPITAL PARTNERSHIP

Stony Brook has joined with Eastern Long Island Hospital to further expand

  • ur continuum of care to the east end of Long Island. We are very excited

about the potential for growth, both in delivery and access to care for those that need our services, as well as expanding the Stony Brook Medicine footprint.

  • 53 behavioral health beds (23 psych, 10 detox, 20 rehab)
  • East End residency start-up July 2019
  • Increasing census and CPEP throughput
  • Collaboration with SUD leadership and programs
  • Robust outpatient SUD services and sober residences
slide-56
SLIDE 56

POTENTIAL FURTHER EXPANSION: JOHN J FOLEY

slide-57
SLIDE 57
  • Streamlined new patient intake process
  • Decreased median wait time from phone call to visit from 76 days to 21 days
  • Decreased median wait time from electronic consult to visit from 62 days to 44 days
  • Increased new patient volume from 76 new patients per month to 116 new

patients per month

  • Implemented New Services
  • TMS
  • Ketamine
  • Hired
  • 2 Psychiatrists
  • 1 Nurse Practitioner
  • 1 Psychologist
  • Moved Clinical Social Workers to RF

ADULT OUTPATIENT PSYCHIATRY: ACCOMPLISHMENTS

slide-58
SLIDE 58

ADULT OPD GOALS

  • Patient self-assessments tracked electronically
  • Develop call center to improve access and enhance patient experience
  • Expand TMS and Ketamine services
  • Hired additional interventional psychiatrist
  • Develop outpatient addiction psychiatry program
  • Hired 2 addiction psychiatrists
  • Resident led relapse prevention groups
  • Collaborate with Mind and Body to expand DBT program
  • Open second location at 500 Commack Road in Fall 2020
  • Expand health psychology services to family medicine
  • CBT-Insomnia groups
  • Smoking cessation groups
slide-59
SLIDE 59
  • Embedded health psychologists within internal medicine resulting in:
  • 130 new patient visits
  • 476 follow-up visits
  • Collaborated with family medicine to develop monthly behavioral health

case conference

  • Hired:
  • 2 psychologists

INTEGRATION: ACCOMPLISHMENTS

slide-60
SLIDE 60
  • Expand health psychology services to family medicine
  • CBT-Insomnia groups
  • Smoking cessation groups
  • Develop health psychology program at Advanced Specialty

Care in Commack

  • Obesity Initiative
  • Hired 1 integrated psychologist
  • Start Integration Resident rotation February 2020 at

Internal Medicine location

  • Add social workers to integrated clinics and enhance patient

access to treatment

INTEGRATION: GOALS

slide-61
SLIDE 61
  • Implemented telepsychiatry pilot at Amagansett Primary Care February

2019

TELEPSYCHIATRY: ACCOMPLISHMENTS

slide-62
SLIDE 62

TELEPSYCHIATRY GOALS

  • Develop health psychology program at Advanced Specialty Care in Commack
  • Obesity Initiative
  • Hire 1 integrated psychologist
  • Start Integration Resident rotation February 2020 at Internal Medicine location
  • Add social workers to integrated clinics and enhance patient access to treatment
  • Expand telepsychiatry to 3 additional primary care locations
  • West Hampton Primary Care
  • East Hampton Primary Care
  • Stony Brook Family Medicine Patchogue
  • Begin providing telepsychiatry to patients in their homes
  • Credential all OPD faculty in telepsychiatry
  • T

rain all residents in telepsychiatry during 3rd year

slide-63
SLIDE 63

10 NORTH – ACCOMPLISHMENTS

  • Implemented MOAS scale to predict aggression on the unit IN February, 2019
  • Started Therapeutic Milieu Committee to improve patient experience and

safety felt on the unit

  • Press Gainey “patient safety felt on unit” up from 73% in 2017-2018

to 89% in 2018-2019

  • Instituted daily community meeting with patients and stafg at 11AM
  • Reduced median LOS from 14 days to 12 days
  • Improved response rate on Press-Ganey surveys to 55% in June 2019
  • Reduced use of mechanical restraints by 50%
  • T

wo abstracts accepted to present posters at the national American Psychiatric Nurses Association Conference

slide-64
SLIDE 64

10 NORTH – NEXT YEAR

  • Improve fmow from CPEP to 10 North
  • Daily huddle call between units at 10am
  • Physician-to-physician handofg on patients going from CPEP to 10N
  • Reduce patient-to-patient and patient-to stafg violence
  • Add to the MOAS spreadsheet interventions used and their association

with restraint use and violence

  • Improve screening process for trauma at the time of admission in order to

provide trauma-informed care

slide-65
SLIDE 65

DIVISION OF ADDICTION PSYCHIATRY

130 Psychiatry, Medicine and Emergency Medicine residents/faculty received Buprenorphine waiver training, through Physicians’ Clinical Support System

Developed and ofgered 32 hour SOM Selective (MED 468) on Addiction and Pain (biannually)

With Emergency Medicine, developed ED-based buprenorphine induction program, to begin 9/19, with fmow to Putnam services 2 Full Time Addiction Psychiatrists Recruited to initiate SBUMC Putnam outpatient substance use disorder services R e c r u i t / E x p a n d H

  • s

p i t a l M e d i c i n e I n t e g r a t i

  • n

P r

  • g

r a m

  • 2

P h y s i c i a n s a n d 1 N u r s e P r a c t i t i

  • n

e r

Collaboration with Internal Medicine: began pilot opioid addiction treatment in Resident’s Continuity Clinic for current SBU patients

B

  • l

s t e r W e e k e n d / E v e n i n g C L S e r v i c e s SBELIH Quannacut Program successfully moved to new space 2X previous size, space for BH & Primary Care clinical integration New PGY-3 outpatient rotation in Addiction Psych. at Putnam Hall, winter 2019; New Addiction Psych rotation for SBELIH residents Conducted successful SB Neuroscience Institute Meeting of the Minds conference, focused on opioids, 12/19/18

slide-66
SLIDE 66

DIVISION OF ADDICTION PSYCHIATRY

Implement a cross-discipline SBU addictions steering committee, including West Campus departments Support conversion from inpatient opioid detox on inpatient med/surg beds to default buprenorphine induction

Begin program design, content, and faculty for Addiction Psychiatry Fellowship proposal and ACGME application Continue interdepartmental collaboration to increase SBU addiction treatment capacity

Research collaborations with Biomedical Informatics and Computer Science to focus on population-level analytics and deep-learning Recruit senior Addiction Research faculty

slide-67
SLIDE 67

DIVISION OF CHILD AND ADOLESCENT PSYCHIATRY

  • Wil Farquharson, PhD took over from Paul Mitrani, MD as Director of the OPD
  • Ilana Yel, DO now runs the pediatric C&L team
  • Maria Spera is taking the lead in screening consultations in the OPD
  • Dave Margulies, MD left Stony Brook to become Clinical Director at Sagamore

CPC; Deborah Weisbrot, MD continues in Western Sufgolk BOCES schools

  • Gaye Carlson, MD starts her tenure as President of AACAP in October
  • The Autism team has been conducting interdisciplinary evaluations and

treatment

  • Judith Crowell, MD, Amanda Gorecki, DO, Debra Reicher, PhD, Jennifer

Keluskar, PhD, Michael Greenberg, LCSW, & Vicki Novoa Uriarte, MD (behavioral pediatrics)

  • Jennifer Keluskar, PhD will become a division liaison for research (Matt Lerner)

and clinical services (pediatrics) for children with ASD

slide-68
SLIDE 68

12 NORTH – ACCOMPLISHMENTS

  • Newly opened comfort room for patients
  • Restraints, physical holds down signifjcantly – Seclusion not used in >1 year
  • 30 day readmission rate minimally increased, however still very low at ~4%
  • Patient to stafg violence down signifjcantly
  • 1:1 usage down
  • 12N received Stony Brook “iCare” award for patient safety!
  • Press Ganey “patient safety felt on unit” up from 38% in 2017-2018 to 91% 2018-

2019

  • Workforce – BH Specialist, rec therapist vacancies fjlled, PMCS training and coaches

continue to be well utilized on unit

  • Psychology Post-doctoral fellow (through consortium) expanded DBT ofgerings on unit
  • Continued quality improvement project on efgectiveness of medications for aggression
slide-69
SLIDE 69

Restraint Hours 1608 1.98 Readmission Rate 1:1 Hours vs. Patient Days 4% 0.0 3

12 NORTH

slide-70
SLIDE 70

12 NORTH – NEXT YEAR

  • New Medical Director Dr. Gartner taking over for Dr. Spring
  • Richard Menjivar assuming interim nursing leadership role
  • Safety
  • Renewed focus on patient searches and unit security
  • Added lockers for family belongings outside unit
  • Updating home training agreement for families
  • Expanding the psychology training and ofgerings on the unit
  • Externs, interns, post-doctoral fellows through consortium, supervised by full-

time unit psychologist

  • “Unit Improvement Program” improving physical space for the children
  • Renewed interest in accepting appropriate direct admissions to unit
slide-71
SLIDE 71

CHILD OPD

  • Consultation Evaluation Service
  • Multidisciplinary Evaluations for the OPD and

School Program

  • Maintained our work with the School Program
  • New Hires Social Worker and NP
  • Renovation of Putnam for more offjce space
  • BCBA consultation for summer months
  • Case management services and expansion
  • f resources
  • Integrated care at Adolescent Medicine

New Patient Encounters Total Patient Encounters 1000 2000 3000 4000 5000 6000 7000 8000 9000 462 5774 510 8089

Child OPD Visits

2017/18 2018/19

slide-72
SLIDE 72

CHILD OPD GOALS

  • Consultation evaluations continuing
  • New Consult model for Pediatrics
  • Onboarding new patients
  • Call Center
  • Increasing Trainee opportunities
  • DBT Child T

eam

  • Autism Clinical Research Coordinator
slide-73
SLIDE 73

Y1 Q1-2 Y1 Q2-3 Y2 Q1-2 Y2 Q3-4 Y3 Q1-2 Y3 Q3-4 100 200 300 400 500 600 700 800 900

85 67 225

349

672 848

ALZHEIMER’S & DEMENTIA DIAGNOSES BY OUR CENTER OF EX- CELLENCE

New Evaluation Sufgolk Nassau

CEAD

2 3 M I L E S WI D E 1 1 M I L E S L O N G

WI N T H R O P S T O N Y B R O O K S O U T H A M P T O N

slide-74
SLIDE 74

CENTER OF EXCELLENCE FOR ALZHEIMER’S DISEASE: IMPACT

  • Diagnosed 1,520 people with Alzheimer’s Disease/Dementia
  • Provided follow-up care to 783 individuals
  • Provided 22 educational presentations to 500 primary care and specialty care

physicians

  • Provided 9 educational presentations to 539 medical students and health

professions students

  • Held 16 educational sessions for 391 non-physician healthcare providers
  • Provided outreach to 2,247 individuals and/or caregivers to raise

awareness of Alzheimer’s Disease including 1,349 underserved individuals in Sufgolk County

  • Provided 3,210 referrals to community providers for services and supports needed

for individuals diagnosed with Alzheimer’s Disease and their caregivers.

slide-75
SLIDE 75

GERIATRICS ACHIEVEMENTS

  • Achieved all targets as per year 3 of CEAD grant
  • Recruited two social workers to complete CEAD multi-disciplinary

team

  • Partnered with Stony Brook Medicine, Geriatric Medicine, Neurology

and Family Medicine to collaborate on CEAD goals of clinical evaluations and education of primary care physicians, health care professionals and health-care students

  • Established CEAD/Putnam hall as primary recruitment site for 2

research studies

  • Recruited Dr. Laura Kunkel to fjll Geriatric Psychiatrist

position at Putnam Hall/LISVH

  • Established PGY2 Geriatric Psychiatry Rotation at Putnam Hall
  • Updated Geriatric Psychiatry Fellowship website and added new

rotations (pain and substance use, palliative care, movement disorders) to develop a competitive fellowship program

slide-76
SLIDE 76

GERIATRICS GOALS

  • Achieve targets set in the Year 4 CEAD work plan
  • Recruit geriatric psychiatrist to provide services to the geriatric population
  • n the east end of Long Island (Stony Brook Southampton and ELI hospital)

and at the Stony Brook Advanced specialty care center in Commack

  • Establish partnerships with NUMC and Catholic Health Services (CHS)

hospitals in Nassau and Sufgolk County to provide diagnostic and treatment services for AD and related dementia’s

  • Expand ongoing research collaborations with Dr. Delorenzo and Dr. Brown

and collaborate with industry to develop CEAD as a site for clinical trials

  • Create and direct Writing Seminar to increase resident and fellow scholarly

activities

  • Recruit geriatric psychiatry fellow for academic year 2020
  • Start recruiting for newly awarded 5 year $4.2 million R01.
slide-77
SLIDE 77

CONSULTATION AND LIAISON PSYCHIATRY ACCOMPLISHMENTS 2018-19

Stafg

  • New: Cynthia Cervoni PhD; Pamela Corcella LCSW

Clinical Service Growth Areas

  • Renal Transplantation Psychiatric Evaluations, lead by Walter Piddoubny MD
  • Consultation-Liaison Psychology – Cynthia Cervoni PhD

Scholarship

  • Psychiatry Grand Rounds – Factitious Disorders
  • Publication - The Impact of Integrated Psychiatric Care on Hospital Medicine Length of Stay: A Pre-Post-

Intervention Design with a Simultaneous Usual Care Comparison, in Psychosomatics

Education

  • Fellowship in Consultation and Liaison Psychiatry
  • Graduated Mila Aramian MD. Current position, Primary Care Psychiatrist, T

ampa VA

  • Welcome! Zubair Ali MD, 2019-20
slide-78
SLIDE 78

ANNUAL PSYCHIATRIC CONSULTATIONS TO MEDICAL SETTINGS

FY12-13 FY 14-15 FY 15-16 FY 16-17 FY 17-18 FY 18-19 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000 4,701 5,135 6,499 5,819 7,045 7,642 1,445 1,671 2,180 2,121 2,175 2,323 Visits Linear (Visits) Unique Patients Linear (Unique Patients)

slide-79
SLIDE 79

GOALS FOR 2019 - 2020

New Clinical Services

  • Add Substance Use Treatment Arm to Division

Grow Scholarship Productivity Education

  • CL Fellowship
  • Growth of Medical Student Initiative

Quality Improvement

  • MAT for Opioid Use Disorders
slide-80
SLIDE 80

0% vs 2018 Est. +10 % vs 2017 +3% vs 2016 +8% vs 201 5

  • 8%

vs 2014 +11% vs 2013 +3% vs 2012 +8% vs 2011

CPEP- VOLUME

slide-81
SLIDE 81

REDUCING 1:1 HOURS

slide-82
SLIDE 82

C P E P G

  • a

l s

  • 1. Will be hiring a Psychologist to improve quality of care provided
  • 2. Improved medical treatment- Possible hiring of Medical NP/PA in CPEP
  • 3. T

elepsych with SHH/Local ED?

  • 4. Improve work fmow/Throughput from CPEP to 10N/ELIH and from CPEP to

local community hospitals to reduce disposition to discharge times

  • 5. Diversion- Continue to decrease diversion by improving staffjng
  • 6. New Overnight SW – Improve patient care/throughput overnight
  • 7. Mobile Crisis T

eam- 4 SWs follow up with challenging/high risk patients after discharge from CPEP; available 7 days per week

  • 8. T

wo Psychiatric NPs in the medical ED- Improve patient care/timely consultation for psychiatric patients in the main ED

slide-83
SLIDE 83

Behavioral Health Services

  • Increased billable patient encounters by 36%
  • Expansion of DBT program (DBT-II/DBT-Adolescent)
  • Physician/Stafg Wellness: 6 wellness activities (Cardiac surgery;

OBGYN; Bariatric Surgery; Hospital-wide)

Teaching/Dissemination Activities

  • 7 publications; 63 professional presentations/seminars; 4

media interviews

New Service Roles

Brittain Mahafgey, PhD: Elected to the University Faculty Senate Research Committee; Received a voluntary appt in Psychology Adam Gonzalez, PhD: Chair, SBM Faculty Diversity Ambassadors’ Council; Co-Chair, SBM LGBTQ* Committee; Faculty Sponsor, Medical Student Pride Alliance Chapter Genna Hymowitz, PhD: Appointed chair of American Society of Metabolic and Bariatric Surgery (ASMBS) Integrated Health Multidisciplinary Care Committee

New Grants/Awards/Recognition

  • Adam Gonzalez, PhD: R34 NCCIH-Mindfulness-based Dance Movement Therapy for Chronic Low Back Pain; Presidential Diversity Mini Grant- SBU

T ransgender Health Conference

  • Brittain Mahafgey, PhD: K23 NCCHD- An Internet Delivered Mind-Body Program for Prenatal Maternal Stress; NIH Loan Repayment Program

Renewal Award

  • Leslye Casolaro: Admittance to SBU Part-time Masters in Social Work Program

2016 2017 2018 2019

1000 2000 3000 4000

Total Encounters Stony Brook University Consortium Externship/Internship/Post-Doctoral Programs

  • Externship: Matched with 6 externs for 2019-2020
  • Internship: Added Child/Adolescent Track; Retained 1 intern for post-doc; Matched with 5 interns for 2019-2020
  • Post-doctoral: Added 12N rotation; Retained 2 post-docs for Faculty; Recruited 4 post-docs for 2019-2020

MIND BODY CLINICAL RESEARCH CENTER

slide-84
SLIDE 84
  • 1. Addition of Weight Management Fee for Service Workshop Series
  • 2. Addition of 2 clinical/research post-bac support stafg
  • 3. Addition of new clinical/research psychologist
  • 4. Increase publications and grant submissions
  • 5. Launch early stage lung cancer-stress management and HIV-Trauma pilot studies
  • 6. Expand Physician/Stafg Wellness hospital and outpatient initiatives
  • 7. SBU Transgender Health Conference
  • 8. Launch fundraising campaign

MIND BODY CLINICAL RESEARCH CENTER: 2019-2020 GOALS

slide-85
SLIDE 85

BEHAVIORAL HEALTH: ANNUAL UPDATE

  • 1. Started monthly behavioral health meetings for updates,

consultation, and case presentations

  • 2. Began DBT intensive training for child and adult providers

(Brittain Mahafgey, PhD)

  • 3. Introduction of DBT and Collaborative Problem Solving skills for 12N
  • 4. Preparation for Social Work Internship Program (Randi Padover,

LCSW-R, CASAC)

  • 5. Wil Farquharson, PhD: Department Diversity Representative

a) Draft of Department Diversity Strategic Plan

slide-86
SLIDE 86

BEHAVIORAL HEALTH: 2019-2020 GOALS

  • 1. Launch Psych-Oncology Program with Cancer Center
  • 2. Expand services for patients living with HIV/AIDS
  • 3. Expand DBT services outpatient and inpatient
  • 4. Launch single-session solution focused intervention study at OPD and

Mind Body in collaboration with Jessica Schleider, PhD and Wil Farquharson, PhD

  • 5. Launch Social Work Internship Program (OPD/Mind Body/CEAD)
  • 6. Develop and implement plan for social work stafg to obtain C and R

designations (where needed)

  • 7. Launch Department Diversity Committee and Diversity Strategic Plan
slide-87
SLIDE 87

NURSING AND FUNCTIONAL THERAPY AIDES ACCOMPLISHMENTS

  • PMCS coaches started December 2018 and metrics to measure impact developed and

monitored

  • Introduced specialized psychiatric mental health (PMH) nursing foundational education for all

department RNs

  • T

arget is to achieve 100% trained by February 2020 currently at 65% completion

  • Designed and implemented monthly in-service targeted at department high-risk topics
  • Introduced annual education for RNs specialized for PMH, also open to FTA stafg
  • Increased nursing unit leadership on 10N (clinician)
  • Successfully recruited to nursing unit leadership positions on 12N
  • Filled all open FTA lines and increased capacity to include fmoat FTA stafg
  • Interventional Coordinator has developed a PMCS light version of de-escalation skills for role-out in

non-psych areas

  • Four poster presentations, two at the APNA NY Chapter and two at the APNA national conference
slide-88
SLIDE 88

NURSING AND FUNCTIONAL THERAPY AIDES NEXT YEAR

  • Present data from PMCS coach team impact to department and hospital

stakeholders

  • Roll-out the PMCS-light train-the-trainer model for

implementation across the hospital

  • Set up CIT Workgroup and plan the transition of PMCS coach team into

the CIT, in collaboration with CL and medicine colleagues

  • Relaunch the CIT (interprofessional initiative)
  • Design and introduce annual education for Nursing Assistants
  • Fill all nursing leadership positions
  • Continue to present at relevant national and specialty conferences
slide-89
SLIDE 89

CONGRATULATIONS !

  • Anissa Abi-Dargham, MD received: The Laurie Endowed Chair and Leiber

prize for schizophrenia research from Brain and Behavior Research Fund

  • Christine Delorenzo, PhD: received $3.8 million NIH RO1; received $4.3

million NIH R01; received the 2019 Senior Research Excellence Award from Stony Brook University Faculty

  • Brittain Mahafgey, PhD: received a K23 award
  • James Swain, MD, PhD: Promotion to Clinical Associate Professor
  • Laura Fochtmann MD, MBI: Chair of APT Committee
slide-90
SLIDE 90

WELCOME

  • Dr. Jaskanwar Batra, Director of

Hospital Psychiatric Services

  • Dr. Batra will serve as a key clinical leader in our

department, responsible for all inpatient and emergency services at Stony Brook Hospital and our affjliated hospitals.

  • Dr. Batra comes to Stony Brook from NYU Langone

Health where he served as Medical Director of the Ambulatory Behavioral Health Family Center. Prior to that

  • Dr. Batra served as Medical Director at the University
  • f Vermont Medical Center.

Margo Ellis, Operational Director and Clinical Administrator

Margo comes to Stony Brook from ProHealth Care where she was responsible for all clinical and administrative operations For 25 clinical practices in Queens, Nassau and Sufgolk counties. Prior to that, Margo served as Practice Administrator for Brookhaven Breast Health Services. Margo has both breadth and depth in multiple settings with multiple providers and brings her wealth

  • f experience and knowledge to Stony Brook Medicine

and the Department of Psychiatry.

slide-91
SLIDE 91

GRAND ROUNDS 2019-2020

  • John Kane, MD – 9/17/19
  • Irina Esterlis, PhD – 9/24/19
  • Gabrielle Carlson, MD – 10/1/19
  • Robert Laitman, MD – 10/8/19
  • Charles Robbins, DSW /Rachelle

Germana, PhD– 10/15/19

  • Sara Weisenbach, PhD – 10/22/19
  • Rajita Sinha, PhD – 10/29/19
  • Karen Wagner, MD, PhD – 11/5/19
  • Anthony Komarofg, MD -11/12/19
  • Anna Van Meter, PhD – 11/19/19
  • Peter Davies, PhD – 11/26/19
  • Deepak D’Souza, MBBS, MD –

12/3/19

  • Fred Friedberg, PhD – 12/10/19
  • Jefgrey Burke, PhD -12/17/19
  • Nikhil Paleker, MD – 1/7/20
  • Roscoe Brady, MD, PhD – 1/14/20
  • Jon-Kar Zubieta, MD, PhD – 1/21/20
  • Carla Mazefsky, PhD – 1/28/20
  • Sean Clouston, PhD – 2/4/20
  • David Stefgens, MD – 2/11/20
  • Asif Karim, MD – 2/18/20
  • Deirdre Eschler, MD – 2/25/20
  • Maura Boldrinin, MD, PhD – 3/3/20
  • Daniel Klein, PhD – 3/10/20
  • Mark Olfson, MD, MPH – 3/17/20
  • Cathy Spatz Widom, PhD – 3/24/20
  • Katherine Jonas, PhD – 3/31/20
  • Jill Ludin, MD – 4/7/20
  • Maya Prabhu, MD. LLB – 4/14/20
  • Constantine Lyketsos, MD - 4/21/20
  • Brian Bronson, MD/CL Service -

5/5/20

  • Ronald Kessler, PhD – 5/11/20
  • Monika Waszczuk, PhD – 5/19/20
  • Steve Atkins, MD – 5/26/20
  • Outpatient Residents – 6/2/20
  • Juried Poster Presentation – 6/9/20
slide-92
SLIDE 92

COMING SOON

  • Quality (self reports)
  • Best practices, academic excellence
  • Administrative incentive plan
slide-93
SLIDE 93

THANK YOU!

  • Kristie Golden and Susan Wilner
  • Suzie Marriott
  • Kevin Kelly, T

yla Yurgel, Margo Ellis

  • Vice Chairs and Division Directors
  • Ken Kaushansky, Carol Gomes, Ernest

Baptiste and Reuven Pasternak

  • John Riley and Gary Bie
  • Karen Wilk
  • Margaret McGovern
  • Senior Executive Group
  • Administrative Stafg (HSC, Hospital, and

OPD)

  • Behavioral Health Specialists
  • Credentialed Alcohol & Substance Abuse

Counselors (CASAC)

  • Fellows
  • IT T

eam (Kotan, Huysman and Fochtmann)

  • Nurses
  • Nurses Aides
  • Nurse Practitioners
  • Psychiatrists
  • Psychologists
  • Recreational Therapists
  • Residents
  • Social Workers
  • Students (medical, nursing, social work,

etc.)

slide-94
SLIDE 94

UPCOMING EVENTS:

C E L E B R A T I O N T O N I G H T !

5 : p m O l d F i e l d C l u b

A N N U A L H O L I D A Y C E L E B R A T I O N

F r i d a y , D e c e m b e r 5 , 2 1 9 6 – 9 : 3 p m Wi l l

  • w

C r e e k G

  • l

f C l u b , M

  • u

n t S i n a i

THANK YOU GIFT TO EXPRESS OUR APPRECIATION

M O R E I N F O R M A T I O N T O F O L L O W!

slide-95
SLIDE 95

STRATEGIC PROGRESS PSYCHIATRY AND BEHAVIORAL HEALTH

Stony Brook University Hospital 2017-19

slide-96
SLIDE 96

FIVE YEAR CLINICAL STRATEGIC PLAN (2017-22)

  • I. Access: Improve access to care for our regional population, across the

continuum of psychiatric and substance use services, with additional attention to referrals from within our network.

  • II. Quality: Intensify and integrate our approach to quality and safe patient care,

patient satisfaction and compliance with regulatory requirements.

  • III. Revenue: Optimize revenue to sustain and support the growth of mental

health and substance use services for our population.

  • IV. Workforce: Develop a robust, interdisciplinary mental health care and

substance use workforce across our growing network that can meet the needs of

  • ur target populations.
  • V. Regional Planning: Participate in regional and county-specifjc planning

efgorts through committee participation to identify and improve gaps in services.

slide-97
SLIDE 97

GOAL: QUALITY AND SAFETY

slide-98
SLIDE 98

WORKPLACE VIOLENCE – STAFF SAFETY

10N 12N CPEP Total 1 2 3 4 5 6 7 8 9

4

3

1 8

3

1 4

Monthly Median Patient to Stafg Assaults

2018 2019 (Annualized)

Desired Direction

slide-99
SLIDE 99

PATIENT SAFETY-ASSAULTS

Desired Direction

10N 12N CPEP Total 1 2 3 4 5 6 7 3 3 4 2 6 2 2

Patient to Patient Assaults Monthly Median Number

2017 2018 2019 (Annualized)

slide-100
SLIDE 100

10N 12N CPEP Total 1 2 3 4 5 6 7 8 9 2 6 8 1 1 2 4 1 1 3 5

Mechanical restraints Monthly Median Number

2017 2018 2019 (Annualized)

PATIENT SAFETY – MECHANICAL RESTRAINTS

Desired Direction

slide-101
SLIDE 101

2017 (n=102) 2018 (n=110) 2019 (n=132 YTD July 2019) 50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100% 81% 74% 83%

Safety Felt by Patients on 10N - Press Ganey SB vs NY Hospitals Percentage of Patients Who Report Feeling Safe

PATIENT SAFETY –PRESS GANEY

Desired Direction

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SLIDE 102

2017 (n=15) 2018 (n=26) 2019 (n=26 YTD July 2019) 50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100% 93% 94% 91%

Safety Felt by Patients on 12N - Press Ganey SB vs NY Hospitals Percentage of Patients Who Report Feeling Safe

PATIENT SAFETY –PRESS GANEY

Desired Direction

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SLIDE 103

PATIENT SATISFACTION –PRESS GANEY

Desired Direction

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SLIDE 104

METHODS

  • Culture Change
  • “Zero Restraint”
  • “Zero Assault”
  • T

raining

  • De-escalation (PMCS)
  • Mock Code Ms
  • PMH Nursing specialist education
  • Regulatory/risk issues informing in-services for unit stafg
  • Interdisciplinary
  • Daily huddles
  • Leadership meetings (e.g. HRUs, POD, Strategic Leadership Meeting)
  • Staffjng enhancements
  • Behavioral health specialists
  • De-escalation coaches/rapid responders
  • Nursing Scheduler introduced so the clinicians can have more of a presence
  • Metrics/Dashboards Driven
  • Innovation
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SLIDE 105

12N – ICARE AWARD

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SLIDE 106

PATIENT THROUGHPUT EMERGENCY SERVICES (CPEP)

LOS Admitted LOS Discharged 5 10 15 20 25 30 25 10 22 8

LOS in CPEP (Hours) Monthly Median Number

2017-18 2018-19

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SLIDE 107
  • PSYCH. ED DIVERSION

MONTHLY MEDIAN EVENTS AND HOURS

Events Hours 10 20 30 40 50 60 4 32 5 48 2017-2018 2018-19

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SLIDE 108

HOSPITAL BED UTILIZATION

ELI 10N 12N EOB

0% 20% 40% 60% 80% 100% 120%

72% 96% 71% 56% 85% 95% 68% 78%

78% 96% 55% 57% Bed Occupancy ) Median Monthly Number 2017 2018 2019

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SLIDE 109

TIME (HRS.) TO PSYCHIATRIC CONSULTATION

CPEP to ED CL to Med/Surg 1 2 3 4 5 6 7 6 6 6 6 2017-18 2018-19

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SLIDE 110

ACCESS TO HOSPITAL PSYCHOLOGICAL SERVICES

Inpatient Adult Psych. Med-Surg Emergency-Psych.

10 20 30 40 50 60

17 14 2 37 21 27 40 54 28

Median Monthly Number of Patients Receiving Psychology Services 2017 2018 2019

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SLIDE 111

ADULTS (GENERAL ADULT OPD) NEW PATIENT WAIT TIME (DAYS)

Call to Visit Physican Consult to Visit 10 20 30 40 50 60 70 80 76 62 21 44 2017-18 2018-19

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SLIDE 112

CHILDREN/ADOLESCENTS NEW PATIENT WAIT TIME (DAYS)

Call to Visit Physican Consult to Visit 10 20 30 40 50 60 70 80 33 71 46 48 2017-18 2018-19

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SLIDE 113

ALL AMBULATORY ADULTS NEW PATIENT VOLUME/MONTH

New Patient Volume 20 40 60 80 100 120 140 76 116 2017-18 2018-19

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SLIDE 114

CHILDREN/ADOLESCENTS NEW PATIENT VOLUME/MONTH

2017-18 40 41 41 41 41 41 42 42 42 42 42 41 2017-18 2018-19

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SLIDE 115

DOCUMENTATION TIMELINESS

2017 2018 2019 (Annualized)

5 10 15 20 25 30

24 16 5

Monthly Median Time to All Attending Outpatient Note Completion (Hrs.)

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SLIDE 116

CLINICAL STRATEGIC PRIORITIES 2019-20

Access

  • Hospital
  • ELI Bed Utilization
  • Consultation to ED Timeliness
  • Throughput Across Units, CPEP to 10N & ELI
  • CPEP Diversion Prevention
  • Psychological Services Growth
  • Ambulatory
  • Substance Use Services Utilization
  • T

elehealth Utilization

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SLIDE 117

CLINICAL STRATEGIC PRIORITIES 2019-20

Quality and Safety

  • Best Practices
  • Patient Satisfaction
  • Suicide Prevention
  • Assault Prevention
  • Restraint Prevention
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SLIDE 118

CLINICAL STRATEGIC PRIORITIES 2019-20

Workforce

  • Recruitment
  • Nursing Education
  • Faculty Satisfaction and Retention
  • Compensation
  • On-Call
  • Academic Development
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SLIDE 119

CLINICAL STRATEGIC PRIORITIES 2019-20

Regional Development

  • East End Residency
  • Eastern Long Island Hospital -

Greenport

  • Quannacut–Riverhead
  • Southampton Hospital