Senior Marketing Director, SAP America
Senior Marketing Director, SAP America 3 4 Aerospace Automotive - - PowerPoint PPT Presentation
Senior Marketing Director, SAP America 3 4 Aerospace Automotive - - PowerPoint PPT Presentation
Senior Marketing Director, SAP America 3 4 Aerospace Automotive Banking Chemicals Consumer Products EC&O Healthcare Higher Education High Tech IM&C Insurance Legal Services Life Sciences Oil & Gas Professional Services
3
4
5
Public Sector Retail Utilities
Wholesale Distribution
Distinct Industries Aerospace Automotive Banking Chemicals Consumer Products EC&O Healthcare Higher Education High Tech IM&C Insurance Legal Services Life Sciences Oil & Gas Professional Services
6
Digital Transformation
About 9,950,000 results (0.51 seconds)
7
8
Senior Marketing Director, SAP America
10
Industry-specific image with consistent, powerful intro language
Core flagship whitepaper offering Articulating the end-to- end industry digital business strategy
Industry-specific, Ted Talk- style videos Compelling talks in which industry and LoB leaders share their perspective
- n how digitization will
transform the industries, lines of business and the world around us
Featured events, videos and blog posts 10 posts per industry, published in Forbes, Digitalist, LinkedIn, SCN, and promoted through SAP social channels
Premium report download
Infographics Executive presentation Whitepapers Videos
19 Podcast episodes: Coffee Break with Game Changers radio show Education network and magazine offers MOOC with openSAP DX Specialist certification
20 Digital transformation survey Industry-specific questionnaire to help companies benchmark
21 Industry-specific customer case studies
22 PLUS… Tweet cards Multi-touch EDM Social Activation: paid search, content syndication, social selling Industry forums Live events
1 2 3 4
Four Key Elements
2 1 2 3 4
Crafting a Complex Content Strategy
Focus on incremental, emental, bite te-sized ized, digita gitall lly-na native tive assets and ampli plifyi ying ng exist stin ing g content tent through ALL digital & traditional channels to speak to:
- Chief information officer
- Chief technology officer
- Chief digital officer
- Chief innovation officer
- Chief marketing officer
- Chief customer engagement officer
- Other digital titles
- Make it perso
sona nal
- Make it role
e and indu dust stry y specific cific
- Make it work for diffe
fferent ent learnin rning styles les
Radio Infographics Whitepapers Video Whitepaper TED Talk-Style Video Executive Briefing Deck Social Media Tele Guide Landing Page and Email MOOC
2 1 2 3 4
Crafting a Complex Content Strategy
- Take the press
essure off
- Start with an outline, bullet points
- Interview and gh
ghostwri stwrite te
- Focus on
n your ur sem emin inal al piec ece e i.e., the central whitepaper
- Keep it at a tho
houg ught t leader dership p level el
- Manage the impost
- ster
er syndr ndrome me
- Tap your sales
les organization for hidden content and expertise
Compared to other tech trends, digital business is in its infancy:
Source: Google Trends, August 21, 2015
33
1 2 2 3 4
Crafting a Complex Content Strategy
- Looking to initial results through
earl rly and nd so soft engagement metrics
- Creating a mechani
anism sm to commun municat cate e early wins
- Building tru
rust st and securing further buy-in n and m momentu mentum internally
- Being realistic and managing
expec pectati tation
- ns
1 2 3 2 4
Crafting a Complex Content Strategy
1. Identified the required work st streams ams
- Social media, creating emails, spearheading landing pages, etc.
2. Nominated members of the larger marketing team to join a strategy call
- Asked for volu
lunte nteers ers to lead the Tiger Team
3. Recognized this would be layered ed on t top of e exist sting ng responsibilities
- No new hires!
4. Looked for economi nomies es of sc scale and efficienci iencies es
- Use your industry as your master; template it across the rest of the
industry owners who can then fine tune for their unique audience
Social cial Promotio ion
Start rt Triggered by whitepaper approval
Week 1 Week 5 Week 10 Week 15
Landing Page Blogs Graphics Social Promotion Buil ild
Refresh featured content Refresh featured content Refresh featured content Refresh featured content
Blog
- g build/
ld/edit dit
Create BOM using white paper
Publish Publish Publish Publish Publish Publish Publish Publish Publish Publish Publish Publish
Fill in template
Graphic aphic build/ ld/edit dit
Publish Publish
NO NO
Rapid Outbound VITO Calling (w/i X hours) ― IMR Social Selling / Appointment? Nurture
Social Media Events: Physical, Online, Radio
Email 3 Gated Offer 3 Ungated Offer 3 Register?
NO NO
Email 2 Gated Offer 2 Ungated Offer 2 Register?
NO NO
Email 1 Gated Offer 1 Ungated Offer 1 Register?
YES YES YES
AE AE
YES NO NO
- 96,0
6,000+ 0+ blog views across 25 industries and 2 lines of business
- 26,6
6,600, 0,000 00+ + social media impressions
- 43,7
3,708 unique contacts from 14,2 ,200 00+ different companies
- 15,3
5,300 0 social engagements
- 21% cross-industry share of voice
- 21,7
1,700+ 0+ TED video views
- 8,60
,600+ + infographic views
- 16,1
6,124 radio listeners
- 5,30
,300+ + blog referrals
- 4.5%
.5% emails opened
- 2,91
,915 whitepaper downloads
- 96,0
6,000+ 0+ blog views across 25 industries and 2 lines of business
- 26,6
6,600, 0,000 00+ + social media impressions
- 43,7
3,708 Unique contacts from 14,2 4,200+ 0+ different companies
- 15,3
5,300 0 Social engagements
- 21% Cross-industry Share of Voice
- 21,7
1,700+ 0+ TED video views
- 8,60
,600+ + Infographic views
- 16,1
6,124 Radio listeners
- 5,30
,300+ + Blog referrals
- 4.5%
.5% Emails opened
- 2,91
,915 whitepaper downloads
3,0 ,086 inquiries 125 125 qualified leads $23,48 ,488,3 8,300 00 pipeline from 107 107 marketing generated opportunities
Craftin ing g a C Comple lex x Content ent Strategy ategy 1. Serve the individu dual customer 2. Find underutilized sources of valuable le knowl wledge edge 3. Give content time e to take e hold 4. Execute by finding pockets ets of efficien ency in existing streams
1 2 3 4
1. Invest in a writer er
- Not everyone can write (and that’s okay!)
2. Build more time than you think for planning ng up fr front nt
- Including what you gate — don’t make these decisions on the fly
3. Pay attention to how people le consume sume information
- Diversify your format, media and channels
Fully Aligned: A how-to session with Reader’s Choice winner, SAP, on navigating relevancy, and gaining the buy- in you need from stakeholders at every step Wednesday 3:35 – 4:00 p.m.
Senior Marketing Director, SAP America Account Supervisor, KERN (an Omnicom Agency)
Ginger Shimp, SAP America @GingerShimp