Self-Service Checkout Aldi - Overview 30 years in the UK 870 - - PowerPoint PPT Presentation

self service checkout aldi overview
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Self-Service Checkout Aldi - Overview 30 years in the UK 870 - - PowerPoint PPT Presentation

Self-Service Checkout Aldi - Overview 30 years in the UK 870 Stores with 11 RDCs 7.9% market share 35,000 employees Smaller stores with less employees No loss prevention team Technology 5 ATH Glascote Road, Tamworth


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SLIDE 1

Self-Service Checkout

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Aldi - Overview

  • 30 years in the UK
  • 870 Stores with 11 RDC’s
  • 7.9% market share
  • 35,000 employees
  • Smaller stores with less employees
  • No loss prevention team
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SLIDE 3
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SLIDE 4

Technology

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ATH Glascote Road, Tamworth

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SLIDE 6

Phase 1 & 2

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Inventory

Controls

Weighing Scales and key control (No attendant station) Weight Interventions and virtual receipt item count SCO/Staff Ratio and shift lengths Penned Area with Nedap Barriers at exit and furthest away from store entrance Public Viewing Monitor and CCTV Signage Everseen and internal checks Inventory Counts and daily staff checks

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SLIDE 8

BlueSeed Approach for Aldi

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Phase 1 to 2 Changes

Phase 1

Phase 2

  • Attendant selection
  • Correct number of attendants
  • Inventory roadshow
  • Full store engagement
  • Intervention resolution
  • Correct shift lengths
  • Internal training for new starters
  • Tests for current attendants
  • Sustainability

Current Areas of Focus

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Customer Feedback

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SLIDE 11

Customer Service

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Final thoughts

  • Inventory results vs payroll savings
  • Choosing the right people is key
  • How far can we push our current model
  • What is a sustainable rollout solution to maximise ROI
  • Ongoing sustainability with management and communication with

stores

  • RFC’s and IT wish list
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SLIDE 13

Any Questions