SE Waterways Partnership Annual Partnership Meeting Wednesday 15 th - - PowerPoint PPT Presentation

John Best, Chair, SE Waterways Partnership Annual Partnership Meeting Wednesday 15th October 2014

• Introductions – myself and the team
• Role of the Partnership / progress to date
• How the Trust is organised
• Partnership Strategy & Action Plan
• Introduction to Boating Sub-Group
• Canal & River Trust update
• South East Waterway update
• Key Priorities
• Growth of community groups & adoptions (including youth)
• Volunteering
• Natural Health Service

Water terway way Part rtner nership ship South East

• John Best, Chair
• Ann Davies
• Ken Atack
• Kerry Foster
• Lynda Payton
• Dick Pilkinton
• Andrew Taylor
• Cath Fincher
• Chris Stanley
• Kathryn Dodington
• Neil Owen

Strategic Character Areas

Vision

What we want to be

Values

Strategy

How do we achieve our vision?

These have been selected as our values because we need to make them central to our way of working if we are to achieve our vision. Our approach is now based on active engagement with all the people who have a stake in the waterways. We need to show that we care; e; to be open in

• ur communications; to promote local

cal ideas and support local communities; and that we offer genuine invo volv lveme ment nt in our work. Underpinning all of this we must continue to strive for excell llenc nce in all that we do.

• Improved

ved custo tomer service ice

• Increas

ased ed community engag agement an and involvement nt

• More volunteers

s

• Effe

fecti tive ve wa wate terwa way y par artn tnersh ships ips

Council

Board of Trustees

Executive Directors

Nominations Committee

National Stakeholder Constituencies

National functions

Local Waterways

Waterway Waterway Waterway

Function Function

Etc

CANAL & R RIVER TRUST T - Governanc rnance

Charitable ‘envelope’

Function Function

Etc

Waterway Waterway

Partnership

Commercial Trading Subsidiary (CIC)

Local Board

Local communities; Local interest groups; Local user groups; Local government; Civic societies; etc. Technical Advisory Committees

Partnership Partnership Partnership Partnership

Over 250 Volunteers involved in the Partnership Process

Hot off the press and formally launched today!

Our canals have a significant and unique role to play, connecting people, places and opportunities by improving the physical environment and prospects for people and the wider economy, as well as supporting carbon reduction and environmental sustainability. The canal network already generates public benefits to local communities and the economy within the South East, but they have the potential to deliver so much more.

Making Prosperous Places

• Place Making
• Economy & Tourism

Upholding Quality of Life

• Recreation, Health & Well Being
• Sustainability & Environment

Building Communities

• Community Engagement & Youth Involvement
• Supporting Boating Communities
• Working in Partnership

How will we achieve this?

Developed from the short term action plan within the plan Focus on specific prioritised link to The Trusts’ values One partnership member to take the lead assisted by at least

• ne other and supported by the Waterway or National Teams

• Mem

embers bers

• Moorings
• rings sur

urvey vey

• Acc

ccess ess to towp

• wpath

ath and nd mo moori

• ring

ng lo locations cations

• Vi

Visitor itor mo moori

• rings

ngs

• Ayl

ylesbury esbury

South East Waterway

Neil Owen Waterway Manager

While structural changes are in the operations and technical directorate this new focus on customer service affects everyone The customer will become central to everything that we do Everyone needs to support the Waterways as the face of the Trust

Focus on customers, the operation and maintenance of the waterways and the management of community and customer relations to deliver the Trust’s Strategic

• Objectives. The Waterways will be the local face of the

Trust.

• As operator of the Trust’s assets the waterway must:
• The waterway will grow the Trust’s reputation by:
• As the

he lo loca cal fa l face ce of t the he T Trus ust the he water erway way wil ill: l:

Neil Owen Waterway Manager

Proud of our performance over last 12 months.

• Excellent Waterway Team
• Continued to meet our key performance indicators, always

within top 3 waterways

• Continued success working with our valuable volunteers

now have 187 individuals and 25 partner groups

• Delivered our works programme to budget and time

Looking Forward to the Future

• Welcome the opportunity to engage more with our

customers and become the ‘face of The Trust’

• New Structure is taking shape, key staff in place
• Very excited about the addition of Stoke Bruerne Canal

Museum to the Waterway and the opportunities this brings

John Best, Chair, SE Waterways Partnership Annual Partnership Meeting Wednesday 15th October 2014

Grow

• wth

th of Co Comm mmunity unity Group

• ups

s & A Adop

• ption

tions

• We want to engage our local communities and for them to take ownership of

their local waterway. Blisworth is a prime example of this in action

• Become a trusted partner
• For our staff to work alongside the adoption group to deliver our common
• bjective
• Engage the young people from the community through education, active

involvement and create the canal advocates of the future

Volu luntee nteeri ring

• Just over 2000 individuals have volunteered directly for the Trust in the past

12 months. On top of this we’ve worked with 256 partner groups, M&S being one, local resident’s associations being others

• In the South East, it’s 187 individuals and 25 partner groups
• We want to increase the number of volunteers in all areas. To continue the

success of Volunteer Lock Keepers and Welcome stations but to also have volunteers working with our own staff taking an active part in delivery of our works programme

• Volunteers to enjoy the experience, want to comeback to us, and to

encourage others to join us

Natural tural Heal alth th Service vice

• Expansion and promotion of health walks and canal based activities in

conjunction with GPs

• Creation of a network of angling development locations
• Encouraging active use of the waterway by extending canoe, kayak and

cycling activity

Key Subjects:-

• Maintenance, to ensure ‘usability’ for all user groups
• Boating, adherence to rules, enforcement by The Trust
• Improve visitor experience, promote tourism
• Support wildlife conservation
• Investment and improvement in angling
• Success/reliance on fundraising

Breakout for Pop-Ups

Please contact us via enquiries.southeast@canalrivertrust.org.uk Thank you and have a safe journey home!