School of Arts and Languages OUTCOMES AND ASSESSMENT COA MEETING - - PowerPoint PPT Presentation

OUTCOMES AND ASSESSMENT COA MEETING – OCTOBER 2ND , 2018

School of Arts and Languages

School of Arts and Languages Background

 Art

 Studio Classes  Art History

 Drama

 Production Company

 Music

 Ensembles

 Languages

 8 world languages

Our AUOs



Outcome 1.1 Student Success - Students will be able to achieve personal and educational goals with a 2-year comprehensive educational plan in arts and/or languages.

 Outcome 1.2 - Office Effectiveness - The School of

Arts and Languages office will provide effective and positive support to faculty, staff, and students.

 Outcome 1.3 Promote Equity - The SAL will promote

an environment that is encouraging of equity-based discussion and practice in our office, our classrooms, and in general practice



Outcome 1.4 Provide leadership and direction for scheduling - The SAL office will provide relevant data and related training in order to better lead and direct the development of class schedules to meet student demands and needs

What Outcomes Were Assessed?

Outcome 1.2 - Office Effectiveness Outcome 1.3 Promote Equity

Focus on Faculty and Staff Pre- and Post- Survey

 Survey Monkey

 One survey for adjuncts  One survey for tenured-tenure track

 Responses

Spring 2017 Fall 2017

Tenured/tenure-track 19 responses, 73% 25 responses, 96% Adjuncts 34 responses, 40% 28 responses, 33%

Focus on Faculty and Staff

Pre- and Post- Survey, Question 1 – Outcome 1.2

Focus on Faculty and Staff

Pre- and Post- Survey, Question 2, Outcome 1.2

Focus on Faculty and Staff

Pre- and Post- Survey, Question 3, Outcome 1.3

Key Findings – Outcome 1.2, Office Effectiveness

 Meetings

 Faculty want content that will impact classroom practice  No trends regarding times, days, formats

 Customer Service in Office

 Slight overall improvement

 Discrepancies in feedback between contract and adjunct faculty

 Contracts indicated improvement  Adjuncts indicated decline

 Results from both surveys indicated a need for continued work and

growth in customer service practices

Key Findings – Outcome 1.3, Promote Equity

 Both adjunct and tenured/tenured track post-

surveys showed decline

 Understanding Mesa’s definition of equity  Valuing Mesa’s intent to be the Leading College of Equity & Excellence

 Comments and conversation indicate:

 Campus work is geared toward full-time faculty  Should be more effort to target those NOT integrating equity-based

practice

 It’s time to move beyond initial work and presentations

Focus on Students

Survey, Outcome 1.2

Focus on Students

 Survey

 Purpose of office visit  Rubric (1-4) – experience, amount of time, treatment, received

information, issue resolved, overall customer service

 What do you think our office can do to be even better?

Results

 All student asked to take survey and were offered incentive  Very positive results  Only 10 respondents so no real conclusions

Challenges and Lessons Learned

 Next steps??…issue of survey fatigue  Use IE office for survey and results