SLIDE 8 Bomb Threat Call all Procedures
If a bomb threat is received by phone: 1) Remain calm. Keep the caller on the line as long as possible. DO NOT HANG UP, even if the caller does. 2) Signal to a co-worker; write a note, to call 911 using a different phone. 3) Listen carefully. Be polite and show interest. 4) If your phone has caller ID, write down the number. 5) Complete the Bomb Threat Checklist as the conversation proceeds, or immediately following or when possible. Try to remember the exact words. 6) Upon termination of the conversation, DO NOT HANG UP THE PHONE OR DISCONNECT THE CALL. 7) Upon termination of the conversation, using the office intercom, or phone chain system, notify all to evacuate the building and await the police. 8) The AOC and Chief Executive Officers are to be notified. DO NOTs: Do not use two-way radios or cell phone; radio signals have the potential to detonate a bomb. Do not activate the fire alarm. Do not touch or move a suspicious package.
Bomb Threat Call Procedures
Most bomb threats are received by phone. They are considered serious until proven otherwise. If a bomb threat is received by phone: 1) Remain calm. Keep the caller on the line as long as
- possible. DO NOT HANG UP, even if the caller does.
2) Signal to a co-worker; write a note, to call 911 using a different phone. 3) Listen carefully. Be polite and show interest. 4) If your phone has caller ID, write down the number. 5) Complete the Bomb Threat Checklist as the conversation proceeds, or immediately following or when possible. Try to remember the exact words. 6) Upon termination of the conversation, DO NOT HANG UP THE PHONE OR DISCONNECT THE CALL. 7) Upon termination of the conversation, using the
- ffice intercom, or phone chain system, notify all to
evacuate the building and await the police. 8) The AOC and Chief Executive Officers are to be notified. If a bomb threat is received by handwritten note: 1) Call 911 2) Handle the note as minimally as possible 3) Using the office intercom, or phone chain system, notify all to evacuate the building and await the police. If a bomb threat is received by email: 1) Call 911 2) Do not delete the message. 3) Using the office intercom, or phone chain system, notify all to evacuate the building and await the police. Signs of a suspicious package:
- No return address
- Poorly handwritten
- Excessive postage
- Misspelled words
- Stains
- Incorrect titles
- Strange odor
- Foreign postage
- Strange sounds
- Restrictive notes
- Unexpected delivery
DO NOTs: Do not use two-way radios or cell phone; radio signals have the potential to detonate a bomb. Do not activate the fire alarm. Do not touch or move a suspicious package.
Bomb Threat Checklist
Date:________________ Time:_________________ Time Caller Phone # where call was Hung Up: _____________ received: _____________
Ask caller:
Where is the bomb located? (Building, floor, room, etc) _______________________ When will it go off? _____________________________ What does it look like? __________________________ What kind of bomb is it? _________________________ What will make it explode? _______________________ Did you place the bomb? Yes or No Why? ________________________________________ What is your name? _____________________________
Exact words of threat:
_____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________
Information about the caller:
Where is the caller located: (Background and level of noise) _____________________________________ Estimated age: ______________________________ Is voice familiar? If so who does it sound like?
__________________________________________
Caller Voice Background sounds Threat Language
_Accent _Animal Noises _ Incoherent _Angry _House Noises _ Message read _Calm _ Kitchen Noises _Taped _Clearing throat _Street Noises _Irrational _Coughing _Booth _Profane _Cracking voice _PA System _Well spoken _Crying _Conversation _Deep _Music _Deep breathing _Motor _Disguised _ Clear _Distinct _Static _Excited _Office machinery _Female _ Factory machinery _Laughter _ Local _Lisp _ Long distance _Loud _ Male _ Nasal _ Normal _ Ragged _ Rapid _ Raspy _Slow _Slurred _Stutter ************************************************************** Completed by (print):____________________________________________ Signature: __ _____________________________Date: _________________
If a bomb threat is received by phone: 1) Remain calm. Keep the caller on the line as long as possible. DO NOT HANG UP, even if the caller does. 2) Signal to a co-worker; write a note, to call 911 using a different phone. 3) Listen carefully. Be polite and show interest. 4) If your phone has caller ID, write down the number. 5) Complete the Bomb Threat Checklist as the conversation proceeds, or immediately following or when possible. Try to remember the exact words. 6) Upon termination of the conversation, DO NOT HANG UP THE PHONE OR DISCONNECT THE CALL. 7) Upon termination of the conversation, using the office intercom, or phone chain system, notify all to evacuate the building and await the police. 8) The AOC and Chief Executive Officers are to be notified. DO NOTs: Do not use two-way radios or cell phone; radio signals have the potential to detonate a bomb. Do not activate the fire alarm.
Do not touch or move a suspicious package.
