Scaling up sustainably through better processes Mission Vision - - PowerPoint PPT Presentation

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scaling up sustainably through better processes mission
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Scaling up sustainably through better processes Mission Vision - - PowerPoint PPT Presentation

Jun 04, 2023 229 likes •604 views

LeadDev Together: Defining, refining, and aligning processes @mariagutierrez Scaling up sustainably through better processes Mission Vision Strategy Programs Roadmaps Goals Individual Tasks

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Scaling up sustainably through better processes

LeadDev Together: Defining, refining, and aligning processes @mariagutierrez

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Mission Vision Strategy Programs Roadmaps Goals Individual Tasks

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https://www.intercom.com/blog/intercom-product-principles/

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When you grow a team and a company you need structured ways to: 1 - Repeat your success 2 -Avoid repeating your mistakes

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What is our role in Engineering?

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Support our existing revenue lines

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Support our existing revenue lines Add new revenue lines

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Support our existing revenue lines Add new revenue lines Improve our ability move fast

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Quality of execution People engagement Business alignment

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CI/CD Peer reviews Incident reviews Issue escalation On-call Project phases Hiring Performance Promotions Onboarding Compensation Health checks Comms CS, Sales, Marketing collaboration Goal frameworks Roadmaps Outcome reviews Rhythms Program Mgmt

Quality of execution People engagement Business alignment

Processes examples, not an exhaustive list

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Quality of execution

CI/CD Peer reviews Incident reviews Issue escalation On-call Project phases Hiring Performance Promotions Onboarding Compensation Health checks Comms CS, Sales, Marketing collaboration Goal frameworks Roadmaps Outcome reviews Rhythms Program Mgmt

People engagement Business alignment

Processes examples, not an exhaustive list

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People engagement Quality of execution

Hiring Performance Promotions Onboarding Compensation Health checks Comms CI/CD Peer reviews Incident reviews Issue escalation On-call Project phases CS, Sales, Marketing collaboration Goal frameworks Roadmaps Outcome reviews Rhythms Program Mgmt

Business alignment

Processes examples, not an exhaustive list

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Data Breach Response Disaster Recovery Risk Management Change Management Vendor Security due diligence Provision and Removal of Logical Access

Compliance/Security

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CI/CD Peer reviews Incident reviews Issue escalation On-call Project phases Hiring Performance Promotions Onboarding Compensation Health checks Comms CS, Sales, Marketing collaboration Goal frameworks Roadmaps Outcome reviews Rhythms Program Mgmt

Quality of execution People engagement Business alignment

Processes examples, not an exhaustive list

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Fully understand the context

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People don’t follow it

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People don’t follow it People follow it but are frustrated

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People don’t follow it People follow it but are frustrated It’s a bad solution to your problem

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Successful roll out

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Clarify the problem

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Identify owners

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Agree goals and principles

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Define a solution

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Get early feedback

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Test it

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Communicate and educate

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Set controls and feedback loops

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Resolution Bot launch celebrations in the office

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Articles tables launch celebrations at home

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Thanks!

@mariagutierrez