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Scaling up sustainably through better processes Mission Vision - PowerPoint PPT Presentation

Jun 04, 2023 •229 likes •603 views

LeadDev Together: Defining, refining, and aligning processes @mariagutierrez Scaling up sustainably through better processes Mission Vision Strategy Programs Roadmaps Goals Individual Tasks

  1. LeadDev Together: Defining, refining, and aligning processes @mariagutierrez Scaling up sustainably through better processes

  3. Mission Vision Strategy Programs Roadmaps Goals Individual Tasks

  4. https://www.intercom.com/blog/intercom-product-principles/

  5. When you grow a team and a company you need structured ways to: 1 - Repeat your success 2 -Avoid repeating your mistakes

  6. What is our role in Engineering?

  7. Support our existing revenue lines

  8. Support our existing revenue lines Add new revenue lines

  9. Support our existing revenue lines Add new revenue lines Improve our ability move fast

  10. Quality of execution People engagement Business alignment

  11. Quality of execution People engagement Business alignment CS, Sales, Marketing Hiring CI/CD collaboration Performance Peer reviews Goal frameworks Promotions Incident reviews Roadmaps Onboarding Issue escalation Outcome reviews Compensation On-call Rhythms Health checks Project phases Program Mgmt Comms Processes examples, not an exhaustive list

  12. Quality of execution People engagement Business alignment CS, Sales, Marketing Hiring CI/CD collaboration Performance Peer reviews Goal frameworks Promotions Incident reviews Roadmaps Onboarding Issue escalation Outcome reviews Compensation On-call Rhythms Health checks Project phases Program Mgmt Comms Processes examples, not an exhaustive list

  13. Quality of execution People engagement Business alignment CS, Sales, Marketing Hiring CI/CD collaboration Performance Peer reviews Goal frameworks Promotions Incident reviews Roadmaps Onboarding Issue escalation Outcome reviews Compensation On-call Rhythms Health checks Project phases Program Mgmt Comms Processes examples, not an exhaustive list

  14. Compliance/Security Data Breach Response Disaster Recovery Risk Management Change Management Vendor Security due diligence Provision and Removal of Logical Access

  15. Quality of execution People engagement Business alignment CS, Sales, Marketing Hiring CI/CD collaboration Performance Peer reviews Goal frameworks Promotions Incident reviews Roadmaps Onboarding Issue escalation Outcome reviews Compensation On-call Rhythms Health checks Project phases Program Mgmt Comms Processes examples, not an exhaustive list

  19. Fully understand the context

  21. People don’t follow it

  22. People don’t follow it People follow it but are frustrated

  23. People don’t follow it People follow it but are frustrated It’s a bad solution to your problem

  24. Successful roll out

  25. Clarify the problem

  26. Identify owners

  27. Agree goals and principles

  28. Define a solution

  29. Get early feedback

  30. Test it

  31. Communicate and educate

  33. Set controls and feedback loops

  34. Resolution Bot launch celebrations in the office

  35. Articles tables launch celebrations at home

  36. Thanks! @mariagutierrez

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