SAFEGUARDING PRESENTATION Graeme Burnett Content Introduction to - - PowerPoint PPT Presentation

Graeme Burnett

SAFEGUARDING PRESENTATION

Content

• Introduction to Southern Housing Group
• What does the Group do
• Regulators
• Services on the Isle of Wight
• Safeguarding Lead
• Commitment
• Partnership working
• Challenges
• Quarterly statistics
• External Audit
• Comments and Questions

WHO WE ARE

• One of the largest housing associations in

Southern England

• Own and manage over 25,000 homes to more

than 60,000 residents

• Employ over 900 people
• Work with over 80 local authorities

WHAT WE DO

• Develop quality affordable housing
• Provide range of options for rent and home
• wnership
• More than 200 staff deliver personalised and

high quality care and support to vulnerable people in a variety of settings

REGULATORS

• The Homes & Communities Agency
• Non-departmental body and regulator of all social

housing providers in England

• Key activities include governance, financial viability

and value for money, setting of consumer standards

• Provision of investment in new affordable housing

and improving existing social housing

• Intervention
• Care Quality Commission
• Supporting People

SERVICES ON THE ISLE OF WIGHT

• General needs housing to more than 3,000 people
• Care, support and housing management to more than

500 residents in supported and sheltered housing, extra care and residential care

• Care and support to more than 400 customers in the

community

• Customer groups: learning disabilities, autism, mental

health, older people, young people, frail elderly, homeless individuals and families, single parents

SAFEGUARDING LEAD

• Head of Services to vulnerable people on the Island
• Strategic guidance Group wide
• Delivery of mandatory annual training for all care and

support staff on the Island

• Quarterly reports to the Group Strategy Team
• Annual review of policies and procedures
• Monitoring alerts
• Contractual and regulatory compliance
• Co-ordinating attendance at external training sessions

and conferences

COMMITMENT

• Mandatory training for all staff Group wide
• Thorough reporting and data collation processes
• Legal compliance with the Care Act
• Representation on IW Safeguarding Board
• Operational Tool kits
• Customer awareness and feedback –Making Safeguarding

Personal

• Working practices reflect SAB framework and multi agency policy
• Robust checking processes for staff
• Staff handbook
• Supervisions and team meetings promote discussion on current

cases

PARTNERSHIP WORKING

• Information sharing and service level agreements
• Independent representation
• Working together on Group supported housing

premises

• LA Safeguarding Team
• Case conferences and strategy meetings
• Knowing and understanding the customer
• Learning lessons

QUARTERLY STATISTICS

• A total of 44 alerts were made to Safeguarding in the last

quarter to 30th June 2016 involving suspected or actual incidents

• The greatest number of referrals made were in relation to

physical and emotional abuse and self neglect

• The majority of alerts referred to customers living in the

community

• Only 3 alerts were in respect of customers receiving no care

and support service

• For those customers receiving a support and care service

from us, the greatest number of alerts related to Young People and Mental Health services

• From June 2015 to June 2016 we received a total of 159

Safeguarding referrals, 115 of these have now been resolved

CHALLENGES

• Reductions in funding
• Living environment and breach of occupancy

agreements

• Lack of regulation – support to vulnerable people with

personal budgets

• Demise of the Forums
• Lower level support needs
• Housing Provider awareness - The Care Act and Mental

Capacity

• Learning from Adult Safeguarding Reviews
• Achieving a safeguarding culture
• Board representation – housing sector

EXTERNAL AUDIT OF SAFEGUARDING

Key findings and actions:

• Increase Group representation on SA Boards
• Increase Group representation at case conferences
• Introduce a Safeguarding Lead for each region
• Increase multi agency working
• Develop joint working with other housing providers
• Review policies and procedures to include reporting

processes specific to each local authority

• Review use of volunteers
• Monitor programme of e learning to include staff

induction