S T SUL ue sday, July 26 th 2016 H1 2016 RE T F ORWARD L - PDF document

S T SUL ue sday, July 26 th 2016 H1 2016 RE T

F ORWARD L OOKING ST AT E ME NT S T his pre se ntatio n may c o ntain so me fo rward-lo o king state me nts. T he se state me nts are no t unde rtaking s as to the future pe rfo rmanc e o f the Co mpany. Altho ug h the Co mpany c o nside rs that suc h state me nts are base d o n re aso nable e xpe c tatio ns and assumptio ns at the date o f public atio n o f this re le ase , the y are by the ir nature subje c t to risks and unc e rtaintie s whic h c o uld c ause ac tual pe rfo rmanc e to diffe r fro m tho se indic ate d o r implie d in suc h state me nts. T he se risks and unc e rtaintie s inc lude witho ut limitatio n the risk fac to rs that are de sc ribe d in the Do c ume nt de Base and in the 2015 Re g istratio n Do c ume nt, bo th re g iste re d in F ranc e with the F re nc h Auto rité de s marc hé s financ ie rs. I nve sto rs and ho lde rs o f share s o f the Co mpany may o btain c o py o f the se do c ume nts fro m the Auto rité de s marc hé s financ ie rs’ we bsite : www.amf-franc e .o rg o r fro m the Co mpany’ s we bsite : www.c o rpo rate -e lis.c o m/ e n/ inve sto r-re latio ns T he Co mpany do e s no t have the o blig atio n and unde rtake s no o blig atio n to update o r re vise any o f the fo rward-lo o king state me nts.

W RVIE SS OVE O é - CE tir Texte Mar BUSINE Te Xavie r

H1 2016 HIGHL IGHT S Solid financ ial ac hie ve me nts • Or ganic gr owth of +3.1% • E BIT DA of €216m at 29.6% • All ge ogr aphie s de live r e d in line with full- ye ar tar ge ts • F ur the r M&A ac tivity with se ve r al ac quisitions c omple te d Continue d imple me ntation of Gr oup str ate gy Mar ke t shar e gains in all ge ogr aphie s • Impr ove me nt in ope r ational e xc e lle nc e • Consolidation of our platfor ms in E ur ope and L atin Ame r ic a • De ve lopme nt of the Pe st Contr ol ac tivity and launc h of ne w se r vic e s • 4

H1 2016 KE Y F IGURE S (E UR million) H1 2016 Cha ng e Re porte d: +7.0% At c onstant e xc hange r ate : Re ve nue s 730.2 +8.8% Org a nic : +3.1% E BIT DA 216.1 +5.6% % o f re ve nue 29.6% -39b ps He a dline ne t re sult * 38.9 x2.5 Ne t de bt / E BIT DA ** 3.2x 3.1x a s of 31 De c e mbe r 2015 * Afte r e liminatio n o f PPA de pre c iatio n and o f 2015 I PO and re financ ing e xpe nse s (ne t o f tax) ** T railing 12 mo nths E BI T DA, pro fo rma fo r the full ye ar impac t o f ac quisitio ns 5

H1 2016 RE VE NUE BRE AKDOWN By activity By end ‐ market By geography Hyg ie ne a nd He a lthc a re F ra nc e we ll- be ing F la t line n Industry 21% 67% 22% 18% 48% 34% 14% 31% 27% 9% 10% Northe rn T r ade & L a tin E urope Hospita lity Se r vic e s Ame r ic a Workwe a r Southe rn E urope No rthe rn E uro pe inc lude s S witze rland, Ge rmany, Be lg ium, L uxe mbo urg and Cze c h Re public S o uthe rn E uro pe inc lude s S pain, Po rtug al and I taly L atin Ame ric a inc lude s Brazil and Chile 6

H1 2016 RE VE NUE PE R QUART E R (E UR million) Q1 Q2 H1 2016 2016 re ve nue s 350.6 379.7 730.2 2015 re ve nue s 322.0 360.4 682.4 Re po rte d g ro wth +8.9% +5.4% +7.0% Gr owth at c onstant e xc hange r ate s +11.0% +6.7% +8.8% Or ganic gr owth +4.1% +2.2% +3.1% 7

H1 2016 ORGANIC GROWT H BY COUNT RY H1 2016 or ganic gr owth > 10% Bra zil, Spa in > 7% Po rtug a l F r om 3% to 4% Switze rla nd, Ge rma ny F r om 0% to 3% F ra nc e , I ta ly < 0% Be lg ium - L uxe mb o urg 8

H1 2016 KE Y BUSINE SS HIGHL IGHT S F RANCE NORT HE RN E UROPE Mar ke t shar e gains Bonne pe r for manc e e n Suisse e t • • Good pe r for manc e in Switze r land • F r e nc h e c onomy r e mains • e n Alle magne and Ge r many Continue d roll- out of la rge • slug g ish c ontr ac ts Pour suite de l’ac tivité M&A • F ur the r M&A Se ve r e disr uptions in Q2 that • • impa c te d mostly Hospita lity Diffic ult mac r o e nvir onme nt E lar gisse me nt de l’offr e aux pe tits • • E xpansion of E lis offe r to: • and disappointing Q2 c omme r c e s e t aux par tic ulie r s T he suc c e ss of pr oduc tivity  sma ll c ustome rs in We ste rn • (ac quisition de On My Way ) impr ove me nt plans allowe d Slight impr ove me nt of the • Switze rla nd ma rg in impa c t to be limite d c ompe titive e nvir one me nt  pr ivate individuals (ac quisition Good pr ic ing disc ipline • of On My Way ) SOUT HE RN E UROPE L AT IN AME RICA T r è s bonne dynamique Conjonc tur e mac r o- é c onomique • • Ma c ro e nvironme nt in Bra zil still Ve r y good c omme r c ial • • c omme r c iale e n E spagne e t au toujours diffic ile a u Bré sil diffic ult mome ntum in Spain and Por tugal Bonne dynamique c omme r c iale • Good c omme r c ial mome ntum Por tugal • ave c plus de 10% de c r oissanc e Cr oissanc e or ganique • with or ganic gr owth ove r 10% or ganique au Br é sil Double - digit or ganic gr owth • à 2 c hiffr e s e n E spagne in Bra zil Inté gr ation r é ussie d’Albia, n°1 • in Spain Suc c e ssful inte gr ation of Albia, T r ansfe r ts de savoir - fair e e t • • c hilie n T r ansfe r of know- how and the numbe r one playe r in Chile • amé lior ation de la pr oduc tivité F or te augme ntation de la • pr oduc tivity impr ove me nt Str ong pr oduc tivity impr ove me nt • pr oduc tivité 9

E L IS CONT INUE S IT S ST RAT E GY OF T ARGE T E D ACQUISIT IONS In Bra zil  Ac quisition of Ma rtins L oc oc o: a pla ye r in the Sã o Pa ulo r e g ion, de dic a te d to He a lthc a re c lie nts  F amily busine ss founde d in 1989 with a good br and r e c ognition in Br azil  Annual r e ve nue of c . €10m and E BIT DA mar gin in line with E lis’ c ur r e nt r e gional le ve l In Ge r many  Ac quisition of 2 laundr ie s mainly se r ving Hospitality and He althc ar e c lie nts  E e gion, the 2 nd most populate d in the c ountr lis str e ngthe ns its footpr int in the Hambur g r y  T he Gr oup now ope r ate s 11 laundr ie s in Ge r many In Switze rla nd  Ac quisition of one laundr y mainly se r ving Cate r ing c lie nts  E lis str e ngthe ns its footpr int in the Zür ic h r e gion, lar ge st agglome r ation in Switze r land  T he Gr oup now ope r ate s 17 laundr ie s in the c ountr y 10

E L IS E XPANDS IT S SE RVICE OF F E R T O PRIVAT E INDIVIDUAL S tup On My Way, whic h provide s priva te individua ls with a line n- Ac quisition of the Swiss star c le a ning se rvic e , by g a the ring the ir line n in pic kup points loc a te d on the ir e ve ryda y route (gas stations, supe r mar ke ts) as we ll as at the ir offic e s 11

L AUNCH OF T HE SE RVICE MONL INGE BNB Monlingebnb is a ne w line n kit r e ntal se r vic e , with home de live r y. It a ims at simplifying line n ma na g e me nt for priva te individua ls who re nt the ir fla t for a short pe riod of time . T his ne w se r vic e was launc he d in the Par is r e gion in e ar ly July 12

F URT HE R PRODUCT IVIT Y IMPROVE ME NT IN H1 2016 Wate r c onsumption in l pe r kg (100 basis in 2007) F la t line n produc tivity in kg pe r hour (100 basis in 2007) 100 96 92 84 80 78 72 70 66 63 2007 2008 2009 2010 2011 2012 2013 2014 2015 H1 2016 118 115 114 112 Cost of washing produc ts in €c t pe r kg (100 basis in 2007) 109 107 105 102 101 100 2007 2008 2009 2010 2011 2012 2013 2014 2015 H1 2016 101 100 99 80 74 72 72 Workwe a r produc tivity in units pe r hour 70 66 63 (100 basis in 2007) 2007 2008 2009 2010 2011 2012 2013 2014 2015 H1 2016 E ne rgy c onsumption in kWh pe r kg (100 basis in 2007) 137 134 132 132 131 100 128 95 123 90 88 84 83 78 112 75 71 68 105 100 2007 2008 2009 2010 2011 2012 2013 2014 2015 H1 2016 2007 2008 2009 2010 2011 2012 2013 2014 2015 H1 2016 F ig ure s pre se nte d o n this slide are fo r F ranc e o nly

OT HE R H1 2016 HIGHL IGHT S Gr owth of Pe st Contr ol ac tivity in line with e xpe c tations  F ur the r sale sfor c e de ve lopme nt (30 de dic ate d sale sme n)  30 Re gional T e c hnic al Ce nte r s (+9 vs 31 De c e mbe r 2015)  Comple tion of se ve r al ac quisitions to fur the r e xpand our te c hnic al e xpe r tise  Confirma tion of 2016 re ve nue ta rg e t of €15mn Impr ove me nt in c ustome r satisfac tion  An inte r nalize d, L yon- base d c all c e nte r is de dic ate d to gathe r ing c lie nt fe e dbac k  38,000 surve ys are pe rforme d e ve ry ye a r by 20 e mploye e s  As of June , 30 th , our c ustome r sa tisfa c tion ra te wa s 87.2% (+2pts vs the be g inning of the ye ar ) Be tte r pr ic ing disc ipline  T he pe e r- pric ing tool de dic a te d to sa le sme n foc use d on sma ll c lie nts ha s now be e n fully de ploye d in F r anc e with positive initial fe e dbac k  Othe r tools ar e c ur r e ntly in pilot phase in othe r r e gions 14