ERIE COUNTY DEPARTMENT OF SOCIAL SERVICES Program Overview PROGRAM HEAP 2020-2021
WHAT IS HEAP? HEAP is a federally funded program that assists low income households to reduce energy expense s.
HEAP PROGRAMS Regular HEAP Available beginning 11/2/20 Emergency HEAP Available beginning 1/4/21 Furnace Repair & Replacement Available beginning 10/1/20 Furnace Clean & Tune Available beginning 10/1/20 Cooling (CAC) Available beginning 5/1/21
2020-2021 HEAP GROSS HH SIZE INCOME MONTHLY INCOME GUIDELINES 1 $2,610 2 $3,413 3 $4,216 4 $5,019 5 $5,822 6 $6,625 Household 7 $6,775 Income cannot 8 $6,926 exceed the amounts listed.
EARLY Households receiving Temporary OUTREACH Assistance or SNAP benefits who received HEAP benefits last year may receive a HEAP application to complete before November 2, 2020. If so: Complete the paper application and mail to ECDSS at 95 Franklin St, Buffalo, NY 14202 ATTN: HEAP or Complete an application online at www.mybenefits.ny.gov using the special access code provided in the early access letter.
Regular HEAP Emergency HEAP Designed to decrease a Designed to meet immediate household's yearly energy energy needs and resolve cost. energy crises. Shut off notice not required Benefit is available Benefit ranges from $21 to beginning January 4, 2021. $741 depending on fuel Benefit ranges from $140 - type, household income, and $675 depending on fuel household composition. type, household income, and SNAP & TA recipients household composition. should call 858-7644 to HEAP emergencies are confirm whether they have resolved within 24 hours. received the Regular HEAP benefit via autopay prior to submitting an application.
Cooling Assistance Benefit is available to HEAP eligible households with a household member who suffers from a medical condition exacerbated by Applicant may not have heat. received a unit within the Household may receive a previous 5 years. window or portable air The household is ineligible if conditioning unit. it has a functioning air conditioning unit in the dwelling that is 5 years old or less.
Clean & Tune Heating Equipment Repair & Replacement Benefit is available to homeowners for Benefit available to maintenance of primary homeowners to repair or heating equipment. replace unsafe or inoperable Household must meet primary heating equipment. income guidelines. Household must be living in Maximum one benefit per primary resident for over 12 12 month period. months. Heating equipment must be Household must meet at least 12 months old. income guidelines.
ONLINE www.mybenefits.ny.gov BY MAIL ECDSS - HEAP, 95 Franklin St, Buffalo, NY 14202 BY PHONE 716-858-7644 BY FAX Fax completed application to 716-858-6765 DROP OFF Drop completed applications off at 460 Main APPLICATION METHODS Street, 1st Floor, Buffalo, NY 14202
Ways to Provide Required Documents EXPEDITE YOUR APPLICATION Use the NYDocSubmit app available from the Apple App Store or the Google Play Storeto upload documents directly to our agency.
HEAP Quick Facts HEAP is for No shut off You may need everyone notice to apply required annually HEAP may HEAP may HEAP does assist you to not pay your not pay third qualify for entire utility party vendors other benefits bill
REQUIRED DOCUMENTATION Proof of Identity Proof of Income Drivers License Paystubs (last 30 days) Photo ID Business records (past 3 months) US Passport or Naturalization Certificat Filed federal tax return Adoption Papers Child support order Hospital, Doctor, or School Records Alimony/spousal support order Copy of award letter or correspondence Proof Residence with Social Security Administration, VA, Unemployment Insurance, Pensions, Utility Bills Workers Compensation, etc. Current Lease Current Rent Receipt
HEAP CUSTOMER CONTACTS HEAP WEBSITE: HEAP PHONE CENTER: HEAP EMAIL: www.erie.gov/heap (716) 858-7644 heaphotline@erie.gov
National Fuel Gas National Grid NYSEG Neighbor For Care & Share Project Share Neighbor (855) 852-2736 (844) 579-5555 (716) 856-4494 Red Cross Emergency Services Application Assistance (716) 886-7500 (716) 858-6265 Seniors (716)858-8526 Under 60 (716) 858-6879 HEAP COMMUNITY CONTACTS
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