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Case study: information sharing in incident response
Tyler Moore
s rsrt Case study: information sharing - - PowerPoint PPT Presentation
s rsrt Case study: information sharing in incident response Tyler Moore Phishing attacks Challenges of information sharing To combat phishing attacks, defenders take down the
Tyler Moore
◮ To combat phishing attacks, defenders “take down” the
hacked website hosting the impersonating content
◮ Interested parties must find the offending content and
request its removal
◮ Sharing timely incident information is often hard to do well
◮ Incentive on the party requesting content removal matters
most
◮ Banks are highly motivated to remove phishing websites ◮ Banks’ incentives remain imperfect: they only remove
websites directly impersonating their brand, while
◮ Scams without a clear champion often operate with impunity
◮ For many forms of intervention, from self-regulation to
intermediary liability, finding a suitable intervention point is key
◮ Look for (1) concentrations of badness passing through and
(2) an ability to intervene
◮ Lots of natural intervention points in fight against
cybercrime, such as ISPs, web hosting providers
◮ ISP abuse teams help remediate infected customers ensnared
in botnets
◮ Some do a better job at dealing with abuse reports than
◮ Without knowledge of comparative performance, there can
be little incentive to improve
◮ Van Eeten et al. independently tracked infection rates at all
major Dutch ISPs
◮ Dutch government requested they not make the results
public, but share them only with the group of ISPs, and hide company information
◮ Two ISPs trailed the rest by a wide margin ◮ Equipped with this information, the security teams got
management to invest more and they quickly improved