RFTA Organizational Capacity & Efficiency Review RFTA Board - - PowerPoint PPT Presentation

RFTA Organizational Capacity & Efficiency Review

RFTA Board Retreat Briefing July 14, 2016

Overview

• Efficiency review considers existing conditions and RFTA’s strengths

and weaknesses in terms of:

• Services provided
• Organizational structure
• Funding picture
• Efficiency review addresses RFTA’s future sustainability as an
• rganization in terms of:
• Challenges
• Opportunities
• Recommendations

What is RFTA?

• Unique and highly efficient agency
• Accomplished 4 major service expansions since 1983
• Lean organization is highly cost effective
• RFTA faces challenges and opportunities, both internally and

externally

• RFTA vehicle fleet is in overall good condition but needs

approximately 92 replacement buses in next 10 years

• Additional capital needs include expansion of transit services

and facilities, including along the I-70 corridor

Challenges

• Broad mix of transit services, fleet, O&M facilities, pedestrian crossings, park-n-

rides, employee housing, recreational trail

• Service area is geographically vast and demographically diverse
• Five unique seasons with different sets of transit demands
• Growing population/employment and demand for transit services
• Over the past six years (2010-2015):
• Ridership increased 25%
• O&M cost per passenger increased 16%
• Funding needs for growing O&M costs plus fleet replacement, O&M facilities,

park-n-rides, employee housing, and other capital costs

Overall Trends Noted

RFTA meets or exceeds all typical performance measures compared with peer agencies, while minimizing costs, in spite of long distances traveled and miles of commuter service provided

0% 5% 10% 15% 20% 25% 30% 35% 40%

Total Passengers Total Miles Average O&M Cost per Passenger Average O&M Cost per Mile 25% 37% 16% 6% RFTA 2010-2015 Trends

25% better 400% better 7% better

10 20 30 40 50 60 70 80 90 100

Passengers per Hour Rides per capita served O&M Cost per Passenger 18 97 $5.96 RFTA 2015 Performance Measures

Initial Observation Ridership Data Recording

Initial Observation

RFTA has Enterprise Asset Management (EAM) software to help manage assets.

Draft Recommendations

• A Data Analyst position could be created within RFTA.
• Data Analyst can implement the right software to streamline Ridership and

Route Mileage Data acquisition.

• RFTA is equipped with several high capability software assets, that could be

better utilized. For example, RFTA could better integrate with Google Transit, a planning tool that combines the latest agency data with Google Maps.

• Provide training and support for RFTA staff to utilize EAM data

management software to its fullest potential to benefit the overall

• rganization.

Initial Observation BRT Average operating speed

BRT Service Plan Issues

• Current BRT Service plan based on requirements of FTA Very Small

Starts grant

• 3 Years of Operation as of September 2016

Draft Recommendation

• Optimize BRT service plan

Initial Observation Recruitment incentives attract good, long term employees to RFTA.

Draft Recommendation

• RFTA to explore opportunities to use Public-Private Partnerships (P3)

to implement sustainable housing programs.

• Opportunity to support employees at RFTA by offering additional affordable

housing.

• This would provide employees with the ability to establish financial stability in

the region.

• RFTA’s ability to offer housing is a strong recruitment incentive for attracting

employees.

Initial Observations

• Normalized O&M costs have increased at a rate that outpaces fares

paid per passenger.

• O&M cost per passenger increasing by 16% from 2010 to 2015
• Fare paid per passenger decreasing by 17% over that same period.

Draft Recommendation

Identify sources of additional funding to offset increasing O&M costs.

Next Steps

• Parsons team submitted Final Draft Report on July 8, 2016 for RFTA

review

• RFTA staff will complete reviews of final draft.