Responding to All
Managing Relationships with Key Constituencies
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Responding to All Managing Relationships with Key Constituencies Todays Facilitators Jamie LaRue Sharon Morris LaRue & Associates Colorado State Library @jaslar @cslsharon Todays Agenda Introduction & Models Constituencies
Managing Relationships with Key Constituencies
Jamie LaRue LaRue & Associates @jaslar Sharon Morris Colorado State Library @cslsharon
Relationship Management Planning Constituencies & Strategies Introduction & Models
COMMUNITY Lib ibrary ry Dir irector
PERSONAL PROFESSION
LIB IBRARY Sharon’s Model
Five Key Relationships Your Governin ing Auth thori rity Your Lib Library ry St Staff Yourself lf Your Professio ion Your Co Communit ity
Jamie’s Model
Director’s Library Responsibilities
LIB IBRARY
Library vision, mission, goals, strategies, results, policies, & procedures
Personnel Governing Authority Financials
Friends, Volunteers Services & Impact Buildings,
collections, technology
Sharon’s Model
Your rela latio ionship ip with ith your r governin ing authorit ity
One e voic
Rep eports Bo Boundarie ies Measures of
ccess No
rpris ises
Jamie’s Model
Part 1
Your rela latio ionship ip with ith staff
Staffin ing for decis ecision makin ing Arc of
eetin ing Ton
Organizational l cu cultu lture Per ersis istent con
Co Communic ication patterns up and down and acr cross Di Direct Rep eports ts The fir first fir fire
Jamie’s Model
Part 2
COMMUNITY
Affiliate
vendors, partners, other libraries
General public, including tax payers
Community groups with interest in library
Library users & potential users
Media & public relations
Director’s Community Responsibilities
Sharon’s Model
Your rela latio ionship ip with ith communit ity
Br Brainstorm lis list Managin ing rel elationship ips Bu Build ildin ing a database of
issues es Co Communit ity Agen enda
Jamie’s Model
Part 3
ethics
confirmed, what’s an outlier
Getting better at work
Renewal
Five Key Relationships Your Governin ing Auth thori rity Your Lib Library ry St Staff Yourself lf Your Professio ion Your Communit ity
Which relationships could use more attention?
Relationship Frequency Strategies Success Measures Library/Gov. Authority Library/Staff Community Professional Self (Other)
Jamie LaRue LaRue & Associates jlarue@jlarue.com Sharon Morris Colorado State Library Morris_s@cde.state.co.us